EMD Class Flashcards

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Questions and Answers

What are the 4 Commandments of EMD?

Patient's Age (correct)

Status of Consciousness (correct)

Chief Complaint (correct)

Status of Breathing (correct)

What are the 4 laws of emergency dispatch?

Don't be in doubt so much - rely on the protocol. (correct)

First, do no harm. (correct)

When in doubt, send them out. (correct)

Comply with the protocol 'by the numbers'. (correct)

EMD has no influence on the chain of survival.

False

EMDs are ____________ medical professionals.

trained Signup and view all the answers

All actual response assignments and _ __ are predetermined by local medical control and EMS administration.

emergency modes Signup and view all the answers

What are the 4 call processing objectives?

Safety, System Response, Patient Care, and Information for responders Signup and view all the answers

The IAED standards process ensures that MPDS evolution remains consistent with ever-changing standards of practice.

True Signup and view all the answers

Match the acronym to the correct term: IAED

A = Individual Accreditation of Emergency Dispatch B = International Accreditation for Emergency Dispatch C = International Academies of Emergency Dispatch D = International Agencies for Emergency Dispatch Signup and view all the answers

Match the acronym to the correct term: MPDS

A = Medical Preference Dispatch Solution B = Medical Program for Dispatching Systems C = Medical Provider for Dispatch Systematics D = Medical Priority Dispatch System Signup and view all the answers

A wake effect collision is a ____________________________.

result of emergency vehicles, but do not directly involve them Signup and view all the answers

What is the difference between Certification and Accreditation?

Certification = Individuals; Accreditation = Agencies Signup and view all the answers

What are the 5 benefits of structured call-taking & protocol use?

<ol> <li>Standard of Service; 2. Prioritized Response; 3. Quality Improvement; 4. Certification/Accreditation; 5. Liability Exposure</li> </ol> Signup and view all the answers

Identify the 5 stroke symptoms.

<ol> <li>Sudden speech problems; 2. Sudden loss of balance or coordination; 3. Sudden trouble seeing in ONE or both eyes; 4. Sudden severe headaches with no known cause; 5. Sudden weakness, numbness, paralysis of the face, arm, or leg on one side of the body</li> </ol> Signup and view all the answers

Protocol __________________ helps ensure that all applicable instructions are given in a way the caller will understand.

compliance Signup and view all the answers

Who is the first first responder for medical calls?

the EMD Signup and view all the answers

What are the 5 components of MPDS?

<ol> <li>Case Entry Protocol; 2. Chief Complaint; 3. Diagnostic/Instruction tools; 4. Pre-Arrival instructions; 5. Case exit protocol</li> </ol> Signup and view all the answers

What is the Patient Care Chain of Survival?

<ol> <li>Immediate recognition of cardiac arrest and activation of the emergency response system; 2. Early cardiopulmonary resuscitation (CPR); 3. Rapid Defibrillation; 4. Effective Advanced Cardiovascular Life Support (ACLS); 5. Integrated post-cardiac arrest care</li> </ol> Signup and view all the answers

What are the 4 priority symptoms?

<ol> <li>Abnormal breathing; 2. Chest pain and/or chest discomfort; 3. Decreased level of consciousness; 4. Serious hemorrhage</li> </ol> Signup and view all the answers

On what card should Spider/Insect/Snake bites be handled?

Ca... Signup and view all the answers

Study Notes

4 Commandments of EMD

Chief Complaint
Patient's Age
Status of Consciousness
Status of Breathing

4 Laws of Emergency Dispatch

First, do no harm.
When in doubt, refer the patient for safety.
Rely on established protocols to minimize doubt.
Follow protocols precisely for improved outcomes.

Chain of Survival

Emergency Medical Dispatch (EMD) significantly influences every link in the chain of survival.

EMD Training

Emergency Medical Dispatchers are trained medical professionals.

Emergency Modes

All response assignments and emergency modes are determined by local medical control and EMS administration.

Call Processing Objectives

Main objectives are Safety, System Response, Patient Care, and Information for responders.

IAED Standards

The IAED standards process ensures that the Medical Priority Dispatch System (MPDS) remains up-to-date with evolving practice standards.

IAED

IAED stands for International Academies of Emergency Dispatch.

MPDS

MPDS stands for Medical Priority Dispatch System.

Wake Effect Collision

This refers to a situation caused by emergency vehicles that does not directly involve them.

Certification vs. Accreditation

Certification applies to individuals.
Accreditation applies to agencies.

Roles of EMD

Key roles include:
- Telephone Interrogator
- Resource Allocator
- Logistics Coordinator
- Field Communicator
- Life Impactor
- Dispatch Life Support Instruction Provider

Benefits of Structured Call-Taking & Protocol Use

Essential benefits include:
- Standard of Service
- Prioritized Response
- Quality Improvement
- Certification / Accreditation
- Reduced Liability Exposure

Stroke Symptoms

Key symptoms of a stroke include:
- Sudden speech problems
- Sudden loss of balance or coordination
- Sudden trouble seeing in one or both eyes
- Sudden severe headaches with no known cause
- Sudden weakness, numbness, or paralysis on one side of the body

Protocol Compliance

Compliance in protocol helps ensure that instructions are communicated clearly to callers.

First Responder

The first, first responder in medical calls is the Emergency Medical Dispatcher (EMD).

Components of MPDS

Five components of the Medical Priority Dispatch System include:
- Case Entry Protocol
- Chief Complaint
- Diagnostic/Instruction Tools
- Pre-Arrival Instructions
- Case Exit Protocol

Patient Care Chain of Survival

The components are:
- Immediate recognition and activation of emergency response for cardiac arrest
- Early CPR
- Rapid Defibrillation
- Effective Advanced Cardiovascular Life Support (ACLS)
- Integrated post-cardiac arrest care

Priority Symptoms

Four priority symptoms to be aware of:
- Abnormal breathing
- Chest pain or discomfort
- Decreased level of consciousness
- Serious hemorrhage

Handling Bite Cases

Spider/Insect/Snake bites should be handled under specific guidelines provided in the emergency dispatch protocols.

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Description

Test your knowledge on Emergency Medical Dispatch (EMD) with these flashcards. Review important commandments and laws that guide EMD practices, ensuring patient safety and effective response. Ideal for students and professionals in emergency services.