Embracing Vulnerability

Compassion

Empathy

Sympathy

<p>Not feeling it for them, not 'walking in someone else's shoes'</p> Signup and view all the answers

<p>Empathy is the ability to understand and share the feelings of another. It is important in communication because it allows individuals to connect with others on an emotional level, showing understanding and support.</p> Signup and view all the answers

<p>The focus of Person Centered Communication in healthcare is to place the person and their family at the center of care and decision making.</p> Signup and view all the answers

<p>Person Centered Communication in healthcare also focuses on social care, culture, values, family, diversity, environment, social economic status, and lifestyles.</p> Signup and view all the answers

<p>Nurses inform, support, care, educate, and empower patients to manage their health-related issues.</p> Signup and view all the answers

<p>Recognizing the unique ways of communicating is important because every person has a unique way of communicating based on personal characteristics, culture, previous life and health experiences, language, and education.</p> Signup and view all the answers

<p>An example of a close-ended question is 'Do you have allergies?' It is useful in emergency situations to obtain information quickly.</p> Signup and view all the answers

<p>Negative listening responses that should be avoided include dismissing the patient's statement or imposing the nurse's agenda.</p> Signup and view all the answers

<p>Healthcare professionals should avoid using 'Why' questions in communication because patients may feel judged or blamed.</p> Signup and view all the answers

<p>It is important for healthcare professionals to choose their words carefully in communication because words can have a lasting impact and may be misinterpreted, so they need to be clear, concise, and understandable to the listener.</p> Signup and view all the answers

<p>Some tips for effective communication in healthcare settings include introducing oneself at the beginning of a shift, informing patients when going on breaks, saying goodbye at the end of the shift, and introducing oneself to visitors.</p> Signup and view all the answers

<p>The phases of a therapeutic relationship according to Kozier et al. (2018) are the pre-interaction phase, introductory phase, working phase, and termination phase.</p> Signup and view all the answers

<p>The focus of the Person-Centered Relationship phases according to Mallette et al. (2021) includes the pre-interaction phase, orientation phase, working phase, and termination.</p> Signup and view all the answers