Email Communication & Netiquette

Email Communication

• Email is a popular communication method, with many countries enacting laws to prevent its misuse.
• Email laws often address deceptive subject lines by ensuring they are not false or misleading.
• Organizations must include valid return email addresses in their communications.
• Privacy policies concerning email use must be clearly stated and accessible to subscribers.

Netiquette

• Netiquette, or internet etiquette, involves respecting other users during online interactions.
• Abusive behavior and spamming should be avoided.
• Typing in all capital letters is generally considered shouting and should be avoided.
• Plagiarism should be avoided.
• Emoji use should be limited to maintain clarity and professionalism.

Email Features

• Most email platforms include a search bar to find specific emails.
• Emails can have files attached.
• Emails can be sent to both individuals and groups.
• Received emails can be forwarded to others or replied to by the user.

Spam

• Spam is unsolicited email sent to a large number of recipients for advertising or other unwanted purposes.
• Spam clogs inboxes and wastes users' time.
• Spam can spread computer viruses and malware.
• Spam can slow down network performance due to the high volume of traffic it generates.
• Exposure to inappropriate content is a risk associated with spam.
• Regularly review privacy policies and routinely change passwords
• Avoid publishing email addresses online
• Use spam filters and strong passwords for email accounts.

Internet vs. Intranet vs. World Wide Web

• Intranet: A private network used within an organization for internal communication and data sharing.
• World Wide Web: An information-sharing model built on the internet, enabling access to linked documents and resources.
• Internet: A global network of interconnected networks, used for accessing data and transferring messages.

Internet Terms

• Common internet terms include: HTTP, hyperlink, HTTPS, ISP, FTP, and URL.

Information Access

• Search engines are application software accessed through a web browser.
• Search engines are often installed on servers or within a company's data center to manage large amounts of data.
• Web browsers provide a user-friendly GUI for accessing the internet and web content.
• Search engines categorize and store website information to enable efficient searching.
• Information can be accessed by using search engines or by directly entering URLs into a web browser.
• A typical web address structure follows the format: http://www.username.domain.com.

Blogs

• Blogs are online journals or diaries, typically maintained by an individual author.
• Entries are displayed in reverse chronological order and often contain personal reflections.
• Readers can post comments but typically cannot edit the original content of the blog.
• Blogs include external links to other websites and resources.

Wikis

• Wikis are web pages that can be viewed and modified by anyone using a web browser.
• Wikis have many authors, fostering a collaborative content creation environment, with the structure of content evolving based on context.
• Wikis feature both internal and external links and can be freely edited by users.

Social Networking Sites

• Social networking sites are online communities designed for communication and establishing friendships.
• Advantages include immediate contact with others and easy communication.
• Social networking simplifies the search for lost contacts and facilitates event planning.
• Disadvantages include the spread of gossip, rumors, online bullying, and potential privacy invasions.
• Exposure of personal data is a significant risk.

Internet as Information Source

• Advantages: Access to up-to-date information and the ability to conduct quick searches from various devices.
• Easy access to a wide range of information from around the world.
• Disadvantages: Unreliable information, information overload, plagiarism, and exposure to inappropriate content.