Podcast
Questions and Answers
What is one key etiquette to follow when communicating on social media?
What is one key etiquette to follow when communicating on social media?
- Writing negatively about your workplace
- Posting emotional messages about work
- Taking pictures of patients
- Maintaining patient confidentiality and anonymity (correct)
What is a key aspect of good non-verbal communication for healthcare practitioners?
What is a key aspect of good non-verbal communication for healthcare practitioners?
- Interrupting the patient frequently
- Speaking loudly to convey warmth
- Maintaining eye contact (correct)
- Using closed body language
Which of the following is a recommended practice when using social media professionally?
Which of the following is a recommended practice when using social media professionally?
- Posting emotional messages about work challenges
- Taking pictures of yourself and surroundings
- Refraining from negative comments about your workplace (correct)
- Ignoring patient privacy and dignity
Which of the following is NOT recommended when practicing verbal communication in healthcare?
Which of the following is NOT recommended when practicing verbal communication in healthcare?
What should be avoided when engaging in social media communication as a healthcare professional?
What should be avoided when engaging in social media communication as a healthcare professional?
What should healthcare practitioners avoid when using closed questioning with patients?
What should healthcare practitioners avoid when using closed questioning with patients?
Which behavior should healthcare professionals exhibit on social media to respect their clients?
Which behavior should healthcare professionals exhibit on social media to respect their clients?
Why is it important for healthcare practitioners to exhibit empathy during communication?
Why is it important for healthcare practitioners to exhibit empathy during communication?
Which is a recommended approach to problem-solving during patient communication?
Which is a recommended approach to problem-solving during patient communication?
What is an important consideration when posting pictures of yourself on social media as a healthcare professional?
What is an important consideration when posting pictures of yourself on social media as a healthcare professional?
What is a key element of professional electronic communication etiquette?
What is a key element of professional electronic communication etiquette?
Why is it important for healthcare professionals to be cautious about their social media behavior?
Why is it important for healthcare professionals to be cautious about their social media behavior?
What is the purpose of a policy and procedure manual in a healthcare setting?
What is the purpose of a policy and procedure manual in a healthcare setting?
Where is a bulletin board typically located in a healthcare setting?
Where is a bulletin board typically located in a healthcare setting?
What is the role of an informal communications register in a healthcare setting?
What is the role of an informal communications register in a healthcare setting?
What is the role of electronic health records in a healthcare setting?
What is the role of electronic health records in a healthcare setting?
How often is clinical governance reported in a healthcare setting?
How often is clinical governance reported in a healthcare setting?
What is the purpose of a signed form in relation to policy and procedure manuals?
What is the purpose of a signed form in relation to policy and procedure manuals?