Email and Communication Quiz

Email is an example of what type of communication?

The message header indicates that the message originated from which account?

Which server handles outgoing mail?

What happens on the server when mail is downloaded for the account?

If you've been using Outlook as your email client but decide to switch to Gmail, which figure would you use to get all your mail in Gmail?

Which of the following is not a characteristic of instant messaging?

What type of addresses are used to transport VoIP packets?

The Snapchat timer indicates what?

In the communication matrix, email is an example of private, ___ communication.

Information in an email ___ tracks the path of a message from the sender to recipient.

Local email uses protocols such as POP3 and ___ to manage incoming mail.

The concept of shipping synchronous text, voice, or video over the internet has its roots in ___.

VoIP, Skype, and FaceTime are examples of ___ communications because both parties are online at the same time.

Email Communication

Email is categorized as asynchronous communication, allowing users to send and receive messages without both parties being online simultaneously.
The message header reveals the origin of the email; for example, Gmail accounts are indicated specifically by the header structure.

Mail Handling and Servers

The SMTP (Simple Mail Transfer Protocol) server is responsible for handling outgoing mail.
When downloading mail from an account, messages remain on the server unless specifically deleted.

Transitioning Email Clients

To transition emails from Outlook to Gmail, tools referenced in Figure 5-35 should be utilized.

Instant Messaging Characteristics

Instant messaging is defined as synchronous communication, contrasting with the asynchronous nature of email.
Characteristics include being text-based and facilitating two-way communication, but not using chat rooms as a defining trait.

VoIP and Addressing

Voice over IP (VoIP) packets use IP addresses for transport, differing from traditional communication protocols like SMTP and POP3.

Snapchat Features

The Snapchat timer displays how long a snap can be viewed by the recipient before it disappears.

Communication Concepts

In a communication matrix, email is classified as a form of private, asynchronous communication.
The header of an email tracks the path of the message from the sender to the recipient.
Local email management utilizes protocols such as POP3 and IMAP (Internet Message Access Protocol) for incoming mail.

History of Communication Methodologies

The concept of transmitting synchronous text, voice, or video online has roots in instant messaging (IM).
Examples of synchronous communications include platforms like VoIP, Skype, and FaceTime, which require both parties to be online concurrently.

Test your knowledge on the characteristics of email and instant messaging, including the protocols involved and transitions between email clients. This quiz covers asynchronous and synchronous communication fundamentals. Brush up on your understanding of VoIP as well!