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Questions and Answers
What factors are considered in determining the period to be recovered under differential billing?
What factors are considered in determining the period to be recovered under differential billing?
Change in service connection or abnormal/abrupt drop in consumption
Under what circumstances may the DU be allowed to recover a differential billing for a maximum period of sixty billing months?
Under what circumstances may the DU be allowed to recover a differential billing for a maximum period of sixty billing months?
In the absence of change in service connection or abnormal/abrupt drop in consumption
How is the period to be recovered determined if there was a change in the customer's service connection?
How is the period to be recovered determined if there was a change in the customer's service connection?
From the time of the change in service connection
What is the maximum billing period up to the time of discovery that the DU may recover differential billing for?
What is the maximum billing period up to the time of discovery that the DU may recover differential billing for?
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What proof must the concerned consumer provide to show that the illegal use of electricity occurred for a period less than a year?
What proof must the concerned consumer provide to show that the illegal use of electricity occurred for a period less than a year?
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When calculating unbilled consumption in kilowatthour, what is the drastic drop percentage that triggers a decrease in consumption?
When calculating unbilled consumption in kilowatthour, what is the drastic drop percentage that triggers a decrease in consumption?
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What is considered the highest recorded monthly consumption for the purposes of differential billing?
What is considered the highest recorded monthly consumption for the purposes of differential billing?
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In the absence of certain circumstances, what is the minimum period preceding the discovery date for determining illegal use of electricity?
In the absence of certain circumstances, what is the minimum period preceding the discovery date for determining illegal use of electricity?
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What actions may trigger the calculation of differential billing?
What actions may trigger the calculation of differential billing?
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What is the ERC-20 Section that outlines the Period to be Recovered under differential billing?
What is the ERC-20 Section that outlines the Period to be Recovered under differential billing?
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