Electric Utility Management Procedures

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Questions and Answers

What is the maximum time allowed for energizing new connections after full payment?

Four days

Two days (correct)

One day

Three days

What must be done immediately after maintenance activities due to emergency calls?

Submit a billing statement

Notify the Security Guard

Report to the Helpline (correct)

File an incident report

What is the status of a temporary connection after six months?

It becomes a permanent connection

It is tagged as 'DISCONNECTED' (correct)

It is reassigned to another consumer

It is extended for another six months

Who is primarily responsible if an energized new connection has no record in the Billing System?

District Supervisors Signup and view all the answers

What is required for all maintenance reports?

A Service Memorandum Signup and view all the answers

What must be done with a kWh meter installed for a Temporary connection once the contract expires?

Pull it out Signup and view all the answers

What action is prohibited concerning Temporary connections attached to Local Government Units?

Attaching them to LGU buildings or street lights Signup and view all the answers

What must be done with all activities conducted in relation to kWh meter management?

Accompanied by a Service Memorandum Signup and view all the answers

What is strictly prohibited regarding the installation of kWh meters?

Using meters for permanent connection from temporary connections Signup and view all the answers

How is the deposit for a Temporary Connection Contract calculated?

Based on an estimate of one month of consumption according to the as-built load survey Signup and view all the answers

For applications associated with less than a 75kV sole-use transformer, what must the consumer execute?

A mutual agreement with ORMECO for covering incurred losses Signup and view all the answers

What type of establishments fall under the Industrial Classification?

Power plants and dairy product plants Signup and view all the answers

If an establishment is unwilling to have a mother meter installed, what must the occupant do?

Execute a Tripartite Agreement regarding payment responsibility Signup and view all the answers

What happens if an applicant for a new connection has arrears from a previous owner?

Connection shall only proceed if the applicant agrees to settle the arrears Signup and view all the answers

What is required for the installation of a new connection involving a 75kVa sole-use transformer?

Compliance with primary metering charged to the consumer Signup and view all the answers

What type of account is an apartment-type connection usually classified as?

Residential account Signup and view all the answers

Which establishments are categorized under the Public Building Classification?

Churches and government-owned facilities Signup and view all the answers

What is the consequence for collecting tenant deposits?

Collection of tenant deposits is strictly prohibited Signup and view all the answers

Study Notes

Switching kWh Meter

It is strictly prohibited to switch a kWh meter from one consumer to another.

District Supervisor Liability

District Supervisors are liable for disciplinary action if an energized new connection has no record in the Billing System.

Energizing New Connections

All paid new connections must be energized within two days of complete payment.

Maintenance Reports

All maintenance reports must have a corresponding issued Service Memorandum.
If emergency maintenance occurs, the Leadman must report to the Helpline for recording and service memorandum creation immediately after.

Change Meter Activities

Change meter activities must be prioritized over new connection applications.
All change meter activities must be completed within 24 hours (8:00 am to 8:00 am daily) with a corresponding Service Memorandum and system update.

ASD Personnel Responsibilities

ASD personnel should focus on regular maintenance, including sweeping activities from disconnection and reconnection activities done by ISD, new connections, change meter, and inspection activities.

Service Memorandum

All activities must have a corresponding service memorandum.
A copy of the service memorandum must be given to the Security Guard on duty, attached to the vehicle trip ticket, and complete with data logs in the vehicle logbook.
Failure to comply makes the Leadman/Foreman, and possibly the District Chief or Immediate Supervisor, liable.

Temporary Connections

Temporary connections are treated as new connections.
Temporary connection accounts are named by the CWDO to the establishment owner.
Temporary connections attached to LGU buildings or street lights are prohibited.
The applicant/consumer is responsible for providing a transformer for the temporary connection.
Recondicioned transformers are allowed only after passing TSD's test.
If the connection becomes permanent, the consumer must provide a (brand) new transformer.
Temporary connections expire after six months and are tagged as "DISCONNECTED" in the Billing System.
ASD must remove the kWh meter installed for the Temporary connection once the contract expires.
Renewal of expired Temporary Connection Contracts is prohibited.
A new application for a Temporary connection must be submitted, repeating the entire process.
New Temporary connection applications with a previous contract must undergo survey by the ASD to determine if the establishment qualifies for a permanent connection.
It is prohibited to install a kWh meter for permanent connection purposes from a Temporary connection.
The CWDO calculates the applicant's Deposit for the Temporary Connection Contract based on an estimated one month of consumption.

Transformer Requirements

New connections with a 75kVa sole-use transformer must comply with primary metering, charged to the consumer.
For existing privately owned transformers, a multiplier applies.
Connections or accounts with a less than 75kV sole-used transformer require a mutual agreement with ORMECO, stating that the consumer will cover incurred losses.

Classification of Application

Industrial Classification

Includes milling plants, fish ponds, prawn ponds, power plants, pumping plants, ice plants, dairy product plants, bakeries, and similar production and manufacturing establishments with a three-phase connection and a transformer.

Commercial Classification

Includes shopping malls, department stores, supermarkets, hotels, lodges, resorts, restaurants and dining, clubs, bars, amusement facilities, private schools, arenas, gasoline filling stations, banks, private hospitals, medical institutions, machine shops, welding shops, pawnbrokers, water stations, commercial warehouses, wholesale and retail stores, and similar business-related establishments with a three-phase connection and a transformer.

Residential Classification

Includes dwellings, dormitories, convents, monasteries, and similar establishments.

Public Building Classification

Includes government-owned facilities, churches, public institutions, and similar public use establishments.

Street Light Classification

Includes metered street lighting facilities and fixed charging (unmetered) automatic controlled street lighting facilities.

Stall and Rental Spaces

All existing accounts for stalls and rental spaces must be renamed or transferred to the respective establishment owners.
This procedure applies to LGU stalls/properties and public markets.

Mother Meters

ASD will install a mother meter upon agreement with the consumer/establishment owner for the following:
- Public and Private Commercial Stalls
- Private Hospitals
- Public and Private Markets
- Apartments

Apartment-Type Connections

All apartment-type connections or accounts are considered residential and named to the establishment owner.

Building Purpose

If the building is established for commercial purposes, the account is considered commercial.

Tripartite Agreement

If the establishment owner is unwilling to install a mother meter under their name, the occupant applying for an electric connection must execute a Tripartite Agreement.
If the account is unpaid, the owner of the rental spaces and rooms is responsible for the outstanding balance.

Multi-Dwelling Meters

If the establishment owner wants to apply for a multi-dwelling meter under their name:
- The applicant will pay for the transformer service factor (losses).
- The establishment is considered commercial.
- They will pay for individual kWh meters and other distribution assets.

New Connections with Arrears

If a new connection has arrears from the previous owner/occupant, the building owner and the new occupant must agree on how the consumer will settle the arrears; otherwise, no connection will proceed.

Tenant Deposit Collection

Collection of payment for tenant deposits is strictly prohibited.

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Description

This quiz covers essential procedures related to the management of electric utility operations, including kWh meter switching, supervisor liabilities, and maintaining service standards. Understand the responsibilities of district supervisors and the importance of timely maintenance reports and connections. Test your knowledge of these critical processes to ensure efficient utility management.