Electric Utility Management Procedures

Switching kWh Meter

• It is strictly prohibited to switch a kWh meter from one consumer to another.

District Supervisor Liability

• District Supervisors are liable for disciplinary action if an energized new connection has no record in the Billing System.

Energizing New Connections

• All paid new connections must be energized within two days of complete payment.

Maintenance Reports

• All maintenance reports must have a corresponding issued Service Memorandum.
• If emergency maintenance occurs, the Leadman must report to the Helpline for recording and service memorandum creation immediately after.

Change Meter Activities

• Change meter activities must be prioritized over new connection applications.
• All change meter activities must be completed within 24 hours (8:00 am to 8:00 am daily) with a corresponding Service Memorandum and system update.

ASD Personnel Responsibilities

• ASD personnel should focus on regular maintenance, including sweeping activities from disconnection and reconnection activities done by ISD, new connections, change meter, and inspection activities.

Service Memorandum

• All activities must have a corresponding service memorandum.
• A copy of the service memorandum must be given to the Security Guard on duty, attached to the vehicle trip ticket, and complete with data logs in the vehicle logbook.
• Failure to comply makes the Leadman/Foreman, and possibly the District Chief or Immediate Supervisor, liable.

Temporary Connections

• Temporary connections are treated as new connections.
• Temporary connection accounts are named by the CWDO to the establishment owner.
• Temporary connections attached to LGU buildings or street lights are prohibited.
• The applicant/consumer is responsible for providing a transformer for the temporary connection.
• Recondicioned transformers are allowed only after passing TSD's test.
• If the connection becomes permanent, the consumer must provide a (brand) new transformer.
• Temporary connections expire after six months and are tagged as "DISCONNECTED" in the Billing System.
• ASD must remove the kWh meter installed for the Temporary connection once the contract expires.
• Renewal of expired Temporary Connection Contracts is prohibited.
• A new application for a Temporary connection must be submitted, repeating the entire process.
• New Temporary connection applications with a previous contract must undergo survey by the ASD to determine if the establishment qualifies for a permanent connection.
• It is prohibited to install a kWh meter for permanent connection purposes from a Temporary connection.
• The CWDO calculates the applicant's Deposit for the Temporary Connection Contract based on an estimated one month of consumption.

Transformer Requirements

• New connections with a 75kVa sole-use transformer must comply with primary metering, charged to the consumer.
• For existing privately owned transformers, a multiplier applies.
• Connections or accounts with a less than 75kV sole-used transformer require a mutual agreement with ORMECO, stating that the consumer will cover incurred losses.

Classification of Application

Industrial Classification

• Includes milling plants, fish ponds, prawn ponds, power plants, pumping plants, ice plants, dairy product plants, bakeries, and similar production and manufacturing establishments with a three-phase connection and a transformer.

Commercial Classification

• Includes shopping malls, department stores, supermarkets, hotels, lodges, resorts, restaurants and dining, clubs, bars, amusement facilities, private schools, arenas, gasoline filling stations, banks, private hospitals, medical institutions, machine shops, welding shops, pawnbrokers, water stations, commercial warehouses, wholesale and retail stores, and similar business-related establishments with a three-phase connection and a transformer.

Residential Classification

• Includes dwellings, dormitories, convents, monasteries, and similar establishments.

Public Building Classification

• Includes government-owned facilities, churches, public institutions, and similar public use establishments.

Street Light Classification

• Includes metered street lighting facilities and fixed charging (unmetered) automatic controlled street lighting facilities.

Stall and Rental Spaces

• All existing accounts for stalls and rental spaces must be renamed or transferred to the respective establishment owners.
• This procedure applies to LGU stalls/properties and public markets.

Mother Meters

• ASD will install a mother meter upon agreement with the consumer/establishment owner for the following:
  • Public and Private Commercial Stalls
  • Private Hospitals
  • Public and Private Markets
  • Apartments

Apartment-Type Connections

• All apartment-type connections or accounts are considered residential and named to the establishment owner.

Building Purpose

• If the building is established for commercial purposes, the account is considered commercial.

Tripartite Agreement

• If the establishment owner is unwilling to install a mother meter under their name, the occupant applying for an electric connection must execute a Tripartite Agreement.
• If the account is unpaid, the owner of the rental spaces and rooms is responsible for the outstanding balance.

Multi-Dwelling Meters

• If the establishment owner wants to apply for a multi-dwelling meter under their name:
  • The applicant will pay for the transformer service factor (losses).
  • The establishment is considered commercial.
  • They will pay for individual kWh meters and other distribution assets.

New Connections with Arrears

• If a new connection has arrears from the previous owner/occupant, the building owner and the new occupant must agree on how the consumer will settle the arrears; otherwise, no connection will proceed.

Tenant Deposit Collection

• Collection of payment for tenant deposits is strictly prohibited.