Questions and Answers
What do rules in an Enterprise Information System primarily represent?
What is the primary purpose of password policies in an EIS?
Access control rules in an Enterprise Information System are designed to do what?
Which of the following best describes data handling rules?
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What is the main focus of acceptable use rules in an EIS?
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Incident reporting rules require employees to report suspected security incidents within what time frame?
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What do protocols in an EIS standardize?
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Which of these is NOT considered a typical rule in an Enterprise Information System?
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What is a key component of a data backup and recovery protocol?
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What does the incident response protocol typically include?
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How are rules and protocols related within an Enterprise Information System (EIS)?
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Which method is specified for securely transferring sensitive data outside an organization?
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What crucial aspect should be included within a software development and deployment protocol?
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What should a communication protocol mandate for sensitive external communications?
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What is the characteristic of 'Must Haves' in the context of rules and protocols within an organization?
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What purpose does quarterly recovery testing serve in a data backup protocol?
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Study Notes
Processes, Rules and Protocols in an Enterprise Information System
- Enterprise Information Systems (EIS) integrate various processes essential for organizational operations, such as manufacturing, sales, and onboarding.
- Standardization of processes is achieved through setting Rules and Protocols to ensure efficiency and compliance.
Rules
- Definition: Broad principles that guide employee decision-making within specific processes, answering the "WHAT" of organizational behavior.
- Common rules in EIS include:
- Password Policies: Require complex, changing passwords every 90 days; mixed character requirements; restrict reuse of recent passwords.
- Access Control: Limits access to systems and data based on employees' job roles.
- Data Handling: Mandates encryption for sensitive data both when in transit and at rest.
- Acceptable Use: Restricts personal internet usage during work hours and enforces business-only use of company email; prohibits unauthorized software installation.
- Incident Reporting: Requires immediate reporting of security incidents, such as data breaches, typically within one hour of detection.
Protocols
- Definition: Detailed sets of steps that indicate how interactions or communication should occur within the system, standardizing the execution of processes.
- Typical protocols in EIS include:
- Data Backup and Recovery: Specifies nightly backups for critical systems, off-site storage, encryption, and quarterly recovery tests.
- Software Development and Deployment: Covers mandatory code reviews, various testing phases, and specific deployment procedures.
- Incident Response: Outlines steps to detect, respond to, and mitigate security threats, including automated monitoring tools.
- Data Handling and Protection: Establishes secure methods for transferring sensitive data externally and procedures for data deletion.
- Communication: Mandates encrypted communication tools and establishes crisis communication plans for emergencies.
Relationship Between Rules and Protocols
- Rules and protocols complement each other; rules dictate allowable actions while protocols guide the execution of those actions efficiently and securely.
Scope of Rules and Protocols
- Each organization determines which rules and protocols are part of their EIS, focusing on those that directly impact digital operations, ensuring they include all essential elements necessary for compliance and efficiency.
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Description
Discover the essential processes, rules, and protocols that form the backbone of an Enterprise Information System. This component is crucial for the seamless operation of any organization. Join us as we explore how these elements interact to support business functions.
