EHR Patient Portals

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Match the following patient portal benefits with their descriptions:

Increased transparency about care = Patients have more awareness of their health information Decreased wait times for patients to receive results = Faster access to test results for patients Reduced demand on the office staff = Less phone calls to the office Direct access to scheduling appointments = Patients can schedule appointments online

Match the following patient portal features with their functions:

Secure messaging = Communicate with healthcare team about concerns Viewing personal health information = Access to test results and visit notes Scheduling appointments = Booking appointments online Enrollment assistance = MA helps patients set up their accounts

Match the following medical billing concepts with their descriptions:

Procedural code = Unique code for each medical service Charge = Associated cost for each medical service Medical billing department = Manages charges and sends to insurance Fee-for-service model = Billing patients and insurance for services

Match the following MA responsibilities with their descriptions:

Uploading information to the portal = Adding patient data to the portal Assisting with enrollment = Helping patients set up their accounts Understanding portal functionality = Knowing how the portal works Explaining clinic policies = Informing patients about clinic policies Signup and view all the answers

Match the following patient portal users with their roles:

Patients = Accessing personal health information MA = Assisting patients with enrollment and uploading information Healthcare team = Receiving secure messages from patients Office staff = Reduced demand due to patient portal Signup and view all the answers

Match the following U.S. healthcare system concepts with their descriptions:

Fee-for-service model = Billing patients and insurance for services Procedural code = Unique code for each medical service Medical billing department = Manages charges and sends to insurance Insurance billing = Sending charges to insurance for payment Signup and view all the answers

Match the health care payment models with their characteristics:

Fee-for-Service = Charges patients a predetermined amount for services used Value-based Care = Prioritizes prevention and early intervention over complex intervention Managed Care = Provides health care in return for preset scheduled payments PPO = Requires a PCP and referrals to see specialists Signup and view all the answers

Match the health care plans with their flexibility levels:

HMO = Less flexibility, requires a PCP and referrals PPO = More flexibility, no PCP required, but in-network providers cost less POS = Great deal of flexibility, self-referral to specialists, no assigned PCP Value-based Care = Prioritizes prevention and early intervention Signup and view all the answers

Match the health care plans with their provider networks:

HMO = Defined network of providers and hospitals PPO = In-network providers cost less, but out-of-network providers can be seen POS = In-network providers cost less, but out-of-network providers can be seen Value-based Care = No specific provider network, focuses on prevention Signup and view all the answers

Match the health care goals with the Quadruple Aim:

Improved patient outcomes = Part of the Quadruple Aim Improved patient satisfaction = Part of the Quadruple Aim Lower cost = Part of the Quadruple Aim More visits and procedures = Not part of the Quadruple Aim Signup and view all the answers

Match the health care models with their risk factors:

Fee-for-Service = Leads to unnecessary visits, tests, and procedures Value-based Care = No risk of unnecessary visits, tests, and procedures Managed Care = No risk of unnecessary visits, tests, and procedures PPO = No specific risk factor mentioned Signup and view all the answers

Match the health care plans with their provider relationships:

HMO = Assigned PCP required PPO = No assigned PCP, but can see specialists with referrals POS = No assigned PCP, self-referral to specialists Value-based Care = No specific provider relationship mentioned Signup and view all the answers