12 Questions
Match the following patient portal benefits with their descriptions:
Increased transparency about care = Patients have more awareness of their health information Decreased wait times for patients to receive results = Faster access to test results for patients Reduced demand on the office staff = Less phone calls to the office Direct access to scheduling appointments = Patients can schedule appointments online
Match the following patient portal features with their functions:
Secure messaging = Communicate with healthcare team about concerns Viewing personal health information = Access to test results and visit notes Scheduling appointments = Booking appointments online Enrollment assistance = MA helps patients set up their accounts
Match the following medical billing concepts with their descriptions:
Procedural code = Unique code for each medical service Charge = Associated cost for each medical service Medical billing department = Manages charges and sends to insurance Fee-for-service model = Billing patients and insurance for services
Match the following MA responsibilities with their descriptions:
Uploading information to the portal = Adding patient data to the portal Assisting with enrollment = Helping patients set up their accounts Understanding portal functionality = Knowing how the portal works Explaining clinic policies = Informing patients about clinic policies
Match the following patient portal users with their roles:
Patients = Accessing personal health information MA = Assisting patients with enrollment and uploading information Healthcare team = Receiving secure messages from patients Office staff = Reduced demand due to patient portal
Match the following U.S. healthcare system concepts with their descriptions:
Fee-for-service model = Billing patients and insurance for services Procedural code = Unique code for each medical service Medical billing department = Manages charges and sends to insurance Insurance billing = Sending charges to insurance for payment
Match the health care payment models with their characteristics:
Fee-for-Service = Charges patients a predetermined amount for services used Value-based Care = Prioritizes prevention and early intervention over complex intervention Managed Care = Provides health care in return for preset scheduled payments PPO = Requires a PCP and referrals to see specialists
Match the health care plans with their flexibility levels:
HMO = Less flexibility, requires a PCP and referrals PPO = More flexibility, no PCP required, but in-network providers cost less POS = Great deal of flexibility, self-referral to specialists, no assigned PCP Value-based Care = Prioritizes prevention and early intervention
Match the health care plans with their provider networks:
HMO = Defined network of providers and hospitals PPO = In-network providers cost less, but out-of-network providers can be seen POS = In-network providers cost less, but out-of-network providers can be seen Value-based Care = No specific provider network, focuses on prevention
Match the health care goals with the Quadruple Aim:
Improved patient outcomes = Part of the Quadruple Aim Improved patient satisfaction = Part of the Quadruple Aim Lower cost = Part of the Quadruple Aim More visits and procedures = Not part of the Quadruple Aim
Match the health care models with their risk factors:
Fee-for-Service = Leads to unnecessary visits, tests, and procedures Value-based Care = No risk of unnecessary visits, tests, and procedures Managed Care = No risk of unnecessary visits, tests, and procedures PPO = No specific risk factor mentioned
Match the health care plans with their provider relationships:
HMO = Assigned PCP required PPO = No assigned PCP, but can see specialists with referrals POS = No assigned PCP, self-referral to specialists Value-based Care = No specific provider relationship mentioned
Learn about the features and benefits of patient portals in electronic health records (EHRs), including accessing personal health information, messaging healthcare teams, and scheduling appointments. Discover how patient portals improve patient engagement and healthcare outcomes.
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