Effective Presentation Skills

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Questions and Answers

When giving a presentation, one must first ______ the situation to understand the audience and context.

analyze

The specific goal/purpose describes the ______ you are seeking in your presentation.

outcome

A ______ statement is one sentence that summarises your message.

thesis

Many effective presentations follow a pattern of introduction, body, and ______.

<p>conclusion</p> Signup and view all the answers

When organizing the body of a presentation, start by identifying the ______.

<p>main points</p> Signup and view all the answers

A good way to identify main points the audience will remember is to apply the ______.

<p>&quot;one-week later&quot; test</p> Signup and view all the answers

Each main point in your presentation should be stated as a ______ to provide a clear statement of fact or belief.

<p>claim</p> Signup and view all the answers

Presentations should contain no more than ______ main points to aid audience recall.

<p>five</p> Signup and view all the answers

Each main point in your presentation should only contain ______.

<p>one idea</p> Signup and view all the answers

A chronological pattern of organization is good for explaining a process or giving ______.

<p>instructions</p> Signup and view all the answers

A ______ pattern organizes material according to how it is put together or where it is located physically.

<p>spatial</p> Signup and view all the answers

A ______ pattern groups ideas around logical themes or divisions in your subject.

<p>topical</p> Signup and view all the answers

Using a cause and effect/effect and cause pattern shows events that have happened or will happen as a result of ______.

<p>circumstances</p> Signup and view all the answers

Introductions should take up about 10 to 15 percent of the speaking time and should capture the listeners' ______.

<p>attention</p> Signup and view all the answers

The introduction serves to give the audience a reason to ______ to the presentation.

<p>listen</p> Signup and view all the answers

The conclusion of a presentation should contain a review and a ______.

<p>closing statement</p> Signup and view all the answers

[Blank] can be statements that return to the theme of the opening statement, appeal for action, or end with a challenge.

<p>closing</p> Signup and view all the answers

[Blank] which connect segments of a presentation need to work like a bridge.

<p>transitions</p> Signup and view all the answers

Transitions provide verbal cues for listeners to promote ______.

<p>clarity</p> Signup and view all the answers

[Blank] should occur between the introduction and the body, among the main points within the body, and between the body and the conclusion.

<p>transitions</p> Signup and view all the answers

Supporting material backs up ______ made in a presentation and is vital to the presentation.

<p>claims</p> Signup and view all the answers

[Blank] material can provide clarity or increase the audience's interest.

<p>supporting</p> Signup and view all the answers

[Blank] support can add interest, clarify, or give proof in a presentation reinforcing your message.

<p>verbal</p> Signup and view all the answers

Compared to data based arguments, in Latin America examples and stories that evoke strong ______ reactions are more compelling.

<p>emotional</p> Signup and view all the answers

It is often said, 'a picture is worth a thousand words,’ is true for presentations as ______.

<p>visual aids</p> Signup and view all the answers

[Blank] should be matched with the tone of the information being presented.

<p>infographic design</p> Signup and view all the answers

[Blank], illustrations, and charts should be used in moderation to prevent clutter in an infograph.

<p>icons</p> Signup and view all the answers

Overly complex presentations can cause your message to be ______.

<p>lost</p> Signup and view all the answers

In a presentation remember that the major components are: selection and ______.

<p>design</p> Signup and view all the answers

Speakers read their remarks word-for-word from a prepared statement in ______ Presentations.

<p>manuscript</p> Signup and view all the answers

Briefing notes – bullet points or basic outline, should be brief, legible, unobtrusive/not easily noticeable doing ______ presentations.

<p>extemporaneous</p> Signup and view all the answers

Expressing verbal messages well accounts for 7% of the meaning, vocal signals for 38%, and visual cues for ______%.

<p>55</p> Signup and view all the answers

Use an ______ style of speaking by keeping most sentences short and using personal pronouns freely.

<p>oral</p> Signup and view all the answers

When asking for questions it is important you decide whether you are going to invite questions during OR ______ the presentation.

<p>after</p> Signup and view all the answers

When doing oral presentations you should accept a moderate amount of ______ knowing that you are prepared.

<p>nervousness</p> Signup and view all the answers

Flashcards

General Goal/Purpose

A broad statement of what you aim to achieve.

Specific Goal/Purpose

A precise description of the outcome you seek in your presentation.

Thesis Statement

A single sentence that summarizes the core message of your presentation.

Chronological Pattern

Arrange points in order they occurred.

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Spatial Pattern

Organizing by physical location or layout.

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Topical Pattern

Grouping ideas into logical categories or divisions.

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Cause and Effect pattern

Showing how certain events are caused by certain circumstances.

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Transitions

Connects segments of presentation.

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Supporting Material

Anything that support the claims

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Manuscript Presentation

Reading remarks word for word from prepared statement.

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Extemporaneous Presentation

Planned, rehearsed, but not memorized.

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Impromptu Presentation

Unexpected, off-the-cuff talk with no advanced preparation.

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Vocal Delivery

Expressing ideas with enthusiasm and sincerity.

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Sincerity

The act of being believable, trustworthy, and honest

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Eye contact

Maintaining direct visual contact with the audience.

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Claim

A statement asserting a fact or belief.

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Cause/Effect Pattern

A pattern that shows how certain events happened or will happen for a specific reason.

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Effect/Cause Pattern

A pattern focusing on results and explaining how a problem was created.

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Topical Pattern

An organizational pattern that groups ideas around logical themes that are easy to remember.

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Chronological Pattern

An organizational pattern that arranges points according to their sequence in time.

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Spatial Pattern

An organizational pattern which shows how information is physically arranged.

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Cause/Effect

A pattern that indicates this pattern shows that certain events happened as a result of certain circumstances.

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Effect-Cause

A pattern that focuses on effects and can explain how a problem was created

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FedEx's Thesis

The best service to deliver high-priority packages overnight and on time.

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Attention Getter

Clarifying statements to engage the audience's attention.

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Study Notes

  • This lecture covers the key aspects of making effective presentations.

Lecture Outline Topics

  • Developing the Presentation includes:
    • Analyzing the situation
    • Establishing a purpose
    • Developing the thesis
  • Organizing the Presentation includes:
    • Gathering ideas and material
    • Organizing the body
    • Planning the introduction and conclusion
    • Adding transitions
  • Using Verbal & Visual Support in Presentations includes:
    • Functions of supporting material
    • Verbal support
    • Visual aids
  • Delivering the Presentation includes:
    • Types and Guidelines for delivery
    • Question & answer sessions
    • Speaking with confidence

Lecture Objectives

  • Develop an effective presentation strategy based on situational analysis.
  • Identify presentation goals and construct a thesis.
  • Choose and develop an organizational plan.
  • Create effective introductions and conclusions.
  • Design presentations with effective transitions.
  • Describe guidelines for different types of verbal support.
  • Discuss types of visual aids and their presentation media.
  • Apply presentation delivery guidelines.
  • Conduct effective Q&A sessions.
  • Apply techniques for confident speaking.

Key Study Terms

  • One-week later test: A method to judge what to include in presentations through relevance and memorability.
  • Chronological pattern: Arranging points in a time sequence.
  • Spatial pattern: Organizing material based on physical location/structure.
  • Topical pattern: Grouping ideas around logical themes or divisions.
  • Cause and effect pattern: Showing events based on cause-and-effect relationships.
  • Effect and cause pattern: Explaining how a problem was created by focusing on results.
  • Rule of seven: A slide should contain no more than seven lines, and each line no more than seven words.
  • Manuscript presentation: Reading word-for-word from a prepared statement.
  • Memorized presentation: Delivering a presentation from memory.
  • Extemporaneous presentation: Delivering a planned, rehearsed presentation in a conversational style using a brief outline.
  • Impromptu presentation: Delivering an unprepared, off-the-cuff presentation.

Importance of Speaking Skills

  • Speaking to an audience in a business or professional environment is a common job requirement, with experts estimating 33 million instances daily.
  • Businesspeople give an average of 26 presentations annually.
  • Strong presentational speaking skills are essential for career success.

Presentation Types

  • These might include:
    • Briefings and informational announcements.
    • Orientation sessions.
    • Training programs.
    • Research and technical reports.
    • Progress reports.
    • Civic and social presentations.
    • Conventions and conference presentations.
    • TV and radio interviews.
    • Introductions, sales presentations, project and policy proposals.
    • Seeking resources, and ceremonial occasions.

Developing the Presentation

  • Four key areas involved in making effective presentations include:
    • Developing the Presentation
    • Organizing the Presentation
    • Using Verbal and Visual Support
    • Delivering the Presentation

Analyzing the Situation

  • This involves considering the audience, the speaker, and the occasion.
  • Three factors help ensure an on-target approach.

Audience Analysis

  • This is essential for tailoring the presentation to the listeners' interests, needs, and backgrounds.
  • Designing a presentation without considering the audience is ineffective.
  • Key questions when analyzing an audience:
    • Who are the key audience members and their influence level?
    • How much background knowledge do they have?
    • What do they expect from the presentation; what are their motivations?
    • What are their personal preferences regarding presentation styles?
    • Which demographic traits (gender, age, culture, economic status) matter?
    • What is the group size and its implications for visuals/Q&A?
    • What are the audience's attitudes toward you and the subject matter?

Speaker Analysis

  • Analyze yourself as a speaker, including:
    • Your purpose for the presentation.
    • Knowledge of the subject matter
    • Personal feelings towards the topic (sincerity enhances delivery).
    • Speaking facilities: Consider seating, equipment, noise, outlets, lighting via inspection.
    • The Time: Consider the time of day and allotted length of presentation.
    • The Context: Consider previous speakers/relevant current events.

Establishing a Goal/Purpose

  • Defining a goal is essential for planning any presentation, guiding what you want to accomplish.
  • There are two types of goals/purposes:
    • General: Broadly indicates what you aim to do (inform, persuade, entertain).
    • Specific: Describes the desired outcome, serving as your presentation's destination.

Specific Goal Statement

  • This outlines the desired outcome.
  • Include who you want to influence, what action/thought you seek, and how/when/where it should occur.
  • The best goal statements are measurable.

Developing the Thesis

  • A thesis statement, also known as the central idea or key idea, is a single sentence summarizing the message.

Thesis Statement Qualities

  • The thesis should spark interest, can be discussed, and be explained.
  • The thesis should not give obvious facts and must state a position with supported arguments.

Thesis vs Purpose

  • The goal/purpose is a note to oneself outlining what is hoped to be accomplished.
  • The thesis tells the audience the main idea.

Methods for Defining a Thesis Statement

  • To generate a thesis, consider:
    • Explaining your idea briefly to someone.
    • Communicating your main ideas in a concise email.
    • Identifying the key takeaway if listeners only hear a small portion.
    • Clarifying the main point if someone asks another listener about your speech.

Organizing the Presentation

  • Successful presentations follow a pattern including:
    • Introduction (telling them what you're going to tell them)
    • Body (telling them)
    • Conclusion (telling them what you've told them).

Elements In Organizing Ideas

  • Gather ideas and materials
  • Organize the Body
  • Plan the Introduction
  • Plan the Conclusion
  • Add Transitions

Gathering Ideas and Material

  • Once your thesis is identified, gather supporting information by:
    • Brainstorming
    • Researching (company files, interviews, libraries, internet, surveys)

Organizing the Body

  • Begin there, since inexperienced speakers often mistakenly start with the introduction.
  • Two steps are required to Organizing the Body:
    • Identifying main points that support your thesis and purpose.
    • Deciding on the best organizational pattern to develop them.

Identifying Main Points

  • Applying the "One-week Later" Test can clarify memorable main points.
  • Sub-points then expand on each main point.
  • A Logic Tree can illustrate relationships among the thesis, main points, and sub-points.

Main Point Rules

  • Each main point should be stated as a claim (statement of fact/belief) in a full grammatical sentence.
  • All points should develop the thesis. A point cannot be relevant if it does not support the thesis
  • Presentations should contain no more than five main points.
  • Each main point should contain only one idea; avoid combining or overlapping ideas.

Organizational Patterns for the Body, Informative Presentations

  • Chronological
  • Spatial
  • Topical
  • Cause-Effect
  • Effect-Cause

Chronological Pattern

  • This arranges points chronologically offering a narrative arc.
  • It's useful for explaining a process, giving instructions, discussing history, or showing event development.

Spatial Pattern

  • This organizes material based on how things are put together or where they're located physically.
  • It can describe a geographical region citing local examples

Topical Pattern

  • This groups ideas around logical themes/divisions.
  • Consider the audience for organization i.e. "A brief to incoming Vice Chancellor of UG"

Cause and Effect/Effect and Cause

  • Cause and Effect: Shows resulting events, if certain circumstances occur
  • Effect and Cause: Explains causes of a certain problem/result.

Planning the Introduction

Introductions should use 10-15% of speaking time, creating initial impressions.

  • An introduction should:
    • Capture Attention
    • Give Audience a Reason to Listen
    • Set Proper Tone
    • Establish Qualifications
  • Include An attention-getter, Thesis Statement and Preview.

Effective Ways to Open a Presentation

  • Ask a question to involve listeners and highlight topic importance.
  • Tell a story to get attention, set tone, and lead into the topic.
  • Present a relevant quotation to leverage credible sources.
  • Make a startling statement to grab attention.
  • Refer to the audience by addressing their needs/concerns to clarify topic relevance.
  • Refer to the occasion, using the event itself as a starting point.
  • Use humor to engage the audience (if appropriate).

Planning the Conclusion

  • The review should restate thesis and summarize main points, while the closing statement uses the same seven techniques as the introduction.
  • The review should contain a restatement of the thesis and a summary of the main points.

Conclusion Guidelines

  • Use no more than 5% of speaking time.
  • Include a review and closing statement.
  • The closing statement can return to opening theme, appeal for action, or pose a challenge.

Adding Transitions

  • Transitions connect presentation segments like a bridge.
  • Transitions should:
    • Promote clarity and work like verbal cues for listeners.
    • Emphasize Important Ideas highlighting most important of all.
    • Keep Listeners Interested, using questions to help them feel recognized.
  • These should occur between:
    • Introduction and body
    • Main points within the body
    • Body and conclusion

Using Verbal and Visual Support

  • Back up organized points with verbal and visual support
  • Supporting material backs up claims made in a presentation, providing clarity, interest, and proof.

Verbal Support Types

  • Definition: Explains term meaning
  • Example: Brief references to illustrate point.
  • Story: Detailed account of an incident, actual or imagined.
  • Statistics: Numerical data.
  • Comparisons: Relates the examination of processes/ideas that helps reveal relationships with others
  • Quotations: Opinion of an expert with articulate voice.

Visual Aids

  • Visuals:
    • Show How Things Look
    • Show How Things Work
    • Show How Things Relate to one Another
    • Emphasize Important Points

Infographics Increase

  • Infographics are valuable as a means to visually represent information or data, especially complex data.
  • Effective infographic creation steps:
    • Identify the story you wish to tell.
    • Locate credible statistical data.
    • Create outline of text/images placed.
    • Match infographic design to information tone.
    • Use variety of icons, illustrations, charts to present data.
    • Be comfortable with White Space.
    • Proofread final version

Choosing Medium

  • The way presentations aids are presented is just as important as the type.
  • Visual aids can be presented:
    • Dry Erase Boards
    • Flip Charts
    • Poster Boards
    • Computer Displays
    • Handouts

Presentation Software

  • Microsoft PowerPoint or Apple Keynote can create presentations with text & visuals.
  • Advantages include:
    • Onscreen effects.
    • Organizer for speaker's notes.
    • Variety of handouts.
    • Creation of Charts, graphs and tables
  • A disadvantage is an unclear presentation structure may make it difficult for the audience to understand

Visual Aid Guidelines

  • When using visual aids, remember selection (reason for use, brevity, sophistication) and design (size, simplicity, limited words, horizontal print, clear labels, timed display, visibility, practice).
  • Always set everything up in advance, and keep spare equiptment or backups if necessary.

Delivering the Presentation

  • Four types of delivery:
    • Manuscript – reading a prepared statement word for word but can be boring.
    • Memorized – reciting from memory, but can be derailed if you forget a word.
    • Extemporaneous – planned and rehearsed, but conversational.
    • Impromptu – unexpected with little to no preparation.

Guidelines for Delivery

  • Effective delivery is crucial for good presentations.
  • Verbal messages account for 7% of meaning, vocal messages for 38%, and visual messages for 55%.
  • Improve verbal effectiveness by:
    • Speaking conversationally with shorter sentences/personal pronouns.
    • Using active Voice.
    • Addressing listeners directly while avoiding over-emphasis of mistakes.
    • Address a "technical difficulty" positively.

Speaker Vocal Guidelines

  • To improve Vocal Effectiveness:
    • Speak with enthusiasm and sincerity.
    • Speak loudly enough to be heard while avoiding disfluencies.
    • Vary rate, pitch, and volume using pauses effectively.

Speaker Visual Guidelines

  • To improve visual effectiveness:
    • Dress and step forward.
    • Establish eye contact, begin without notes, stand effectively, avoid early pack-up, and move confidently when finished.

Body Language Interpretations, Dictatorial or Arrogant

  • Crossed arms, Pounding fists, hands on hips, pointing index finger, hands behind neck, hands on lapel/hem of jacket.

Body Language Interpretations, Insecure or Nervous

  • Gripping lectern, chewing objects, constant throat clearing, playing with hair/bead/jewelry, rocking, rubbing clothes/body, clenched fists, jingling coins/keys, constantly adjusting spectacles/clothing , slouching, standing rigidly.

Body Language Interpretations, Open & Confident

  • Open hands, expansive gestures, stepping out from behind lectern, walking toward audience, animated facial expressions, dramatic pauses, consistent eye contact.

Question and Answer Sessions

  • Engage in Q&A Sessions
  • Choose to invite questions: After: Keeps you in control During: Great for clarity.
    • (You can always save the questions for later).

Managing Questions

  • Get them Rolling.
  • Make predictions.
  • Clarify Confusing Answers
  • Address the Questioner and treat respectfully.
  • Follow those goals with answers that save time by focusing.
  • Follow up with Answers for the whole audience with a summary.

Speaking with Confidence

  • Accept A moderate amount of normal nervousness.
    • Helps you Prepare Carefully.
  • Speak more often, focusing on topic, audience, and the subject itself.

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