Effective Email Communication

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Questions and Answers

What is a recommended practice for email subject lines?

Include the word 'Urgent' to grab attention
Use descriptive subject lines to convey the email content (correct)
Use generic subject lines like 'Hello' or 'Hi'
Avoid using the 'Re:' prefix in subject lines

What is advised regarding the length of emails?

Keep emails short with only one point in each email (correct)
Send long emails without worrying about the recipient's understanding
Write lengthy and detailed emails to ensure all points are covered
Include multiple points in a single email to avoid sending multiple emails

What type of English is recommended for email communication?

Simple, direct English (correct)
Jargon and idioms
Complex and technical language
Passive forms and long sentences

What is suggested to help the reader understand the email content?

<p>Write short, simple sentences and avoid idioms (B)</p> Signup and view all the answers

How can you help the reader act on your email?

<p>Provide clear instructions on what the reader should do next (B)</p> Signup and view all the answers

Study Notes

Email Best Practices

Keep email subject lines concise, clear, and relevant to the content to grab the reader's attention.
Limit the length of emails to ensure they are scannable and easy to read, ideally between 50-200 words.
Use simple, formal, and polite English to ensure clarity and respect for the recipient.
Use clear headings, bullet points, and short paragraphs to help the reader quickly understand the email content.
Make the call-to-action (CTA) clear and specific, providing the reader with a clear direction on what to do next, to encourage them to take action.

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Description

Learn about the best practices for writing effective subject lines and keeping emails concise. Discover how to avoid common mistakes that can lead to emails being marked as spam.