Podcast
Questions and Answers
What is the primary purpose of email etiquette?
What is the primary purpose of email etiquette?
What elements should always be included in an email?
What elements should always be included in an email?
Subject, Salutation, Body, Closing, Signature
The body of an email should be concise and state the reason for writing.
The body of an email should be concise and state the reason for writing.
True
The closing of an email should be ____ and professional.
The closing of an email should be ____ and professional.
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Which of the following is NOT recommended in email communication?
Which of the following is NOT recommended in email communication?
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Why is it important to be cautious of your digital footprint when using email?
Why is it important to be cautious of your digital footprint when using email?
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It is acceptable to use informal language when emailing teachers.
It is acceptable to use informal language when emailing teachers.
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Match the elements of an email to their purpose:
Match the elements of an email to their purpose:
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Study Notes
Email and Electronic Communication
- Essential for global correspondence and collaborative efforts.
- Enables leaving messages at any time and sending attachments.
- Serves as a digital paper trail, documenting interactions.
- Commonly used for job applications and requests for recommendations.
Importance of Email Etiquette
- Email etiquette encompasses guidelines for effective electronic communication.
- Good etiquette helps convey professionalism and clarity.
Key Components of an Email
- Subject: Must be direct and clear, indicating the email's content.
- Salutation: Formal greeting is necessary, similar to traditional letters.
- Body: Should clearly state the purpose of the email.
- Closing: Keep it simple and professional (e.g., "Sincerely," "Regards").
- Signature: Include full name and contact information.
Tone and Discourse
- Tone reflects attitude; important to maintain a positive and academic tone.
- Sarcasm and humor are inappropriate; emails should be formal in educational and professional contexts.
- Discourse should match the setting: formal for school/business, informal for personal communication.
Digital Footprint and Record Keeping
- Be mindful of a digital footprint; emails are often permanent records of communication.
- Use email as an effective means of keeping vital information documented.
Attachment Protocol
- Ensure attachments are in universally accepted formats.
- Confirm that the recipient is open to receiving attachments before sending.
Common Email Mistakes
- Lack of subject line, salutation, closing, or signature leads to unclear communication.
- Use of informal language, text-speak, or excessive personal details can undermine professionalism.
- Avoid vague subject lines and unclear content; be specific about assignments or requests.
- Emoticons and emojis are inappropriate in formal emails.
Example Email Pitfalls
- Emails lacking structure (e.g., missing greetings or closings).
- Informal tone and familiarity with teachers are unsuitable; professionalism should prevail.
- Flattery may detract from the email's purpose; focus on clarity over excessive praise.
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Description
This quiz explores the various uses and benefits of electronic communication in our daily lives. It covers aspects such as collaboration, job applications, and maintaining correspondence with individuals globally. Test your understanding of how digital communication has transformed our interactions.
