14 Questions
What consists of all the patterns, networks, and systems of communication within an organization?
Organizational communication
Which of the following scenarios best represents a case where communication has occurred?
Anna tells her manager that she needs a new computer, but he says that the company can't afford it.
When a communication requires employees to follow their job description or comply with company policies, it is being used to achieve which of the following?
control
Which manager believes it is important to let subordinates know when she is happy with their work?
Pat
In which type of communication does information flow through unofficial channels and spreads quickly?
The grapevine
If a person attends all the Algebra lectures but is unable to understand the subject, what type of communication breakdown is this an example of?
Semantic noise
What is the process called when the symbols of a message are translated by the receiver into a form that he or she can understand?
Decoding
In the context of the given text, what is Pat using communication for when she calls a meeting to discuss improvement?
Motivation
Which of the following is an example of noise in communication?
Thinking about a party during a lecture
When production workers ask for clarification about a memorandum, it represents which aspect of the communication process?
Feedback
What best explains what went wrong with the communication between Laura and Betty?
Betty decoded the message incorrectly.
What does complexity capacity refer to in communication?
Effectively processes complicated messages
Which statement is true for the communication process?
Encoding takes place before the message reaches the medium.
Which term describes the number of different messages that can be transmitted using a particular method of communication?
Breadth potential
Test your understanding of communication by identifying scenarios where it has or has not occurred. Choose the correct case where communication has taken place based on the given situations.
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