Effective Communication Quiz
14 Questions
1 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What consists of all the patterns, networks, and systems of communication within an organization?

  • Interpersonal communication
  • The grapevine
  • Formal communication
  • Organizational communication (correct)
  • Which of the following scenarios best represents a case where communication has occurred?

  • Anna tells her manager that she needs a new computer, but he says that the company can't afford it. (correct)
  • Gary updates his blog regularly, even though no one reads it.
  • Brian attends all the Algebra lectures but is unable to understand the subject.
  • Jen has sent an urgent e-mail to her Japanese colleague, but a translator is not yet available.
  • When a communication requires employees to follow their job description or comply with company policies, it is being used to achieve which of the following?

  • control (correct)
  • persuade
  • motivate
  • provide a release for emotional expression
  • Which manager believes it is important to let subordinates know when she is happy with their work?

    <p>Pat</p> Signup and view all the answers

    In which type of communication does information flow through unofficial channels and spreads quickly?

    <p>The grapevine</p> Signup and view all the answers

    If a person attends all the Algebra lectures but is unable to understand the subject, what type of communication breakdown is this an example of?

    <p>Semantic noise</p> Signup and view all the answers

    What is the process called when the symbols of a message are translated by the receiver into a form that he or she can understand?

    <p>Decoding</p> Signup and view all the answers

    In the context of the given text, what is Pat using communication for when she calls a meeting to discuss improvement?

    <p>Motivation</p> Signup and view all the answers

    Which of the following is an example of noise in communication?

    <p>Thinking about a party during a lecture</p> Signup and view all the answers

    When production workers ask for clarification about a memorandum, it represents which aspect of the communication process?

    <p>Feedback</p> Signup and view all the answers

    What best explains what went wrong with the communication between Laura and Betty?

    <p>Betty decoded the message incorrectly.</p> Signup and view all the answers

    What does complexity capacity refer to in communication?

    <p>Effectively processes complicated messages</p> Signup and view all the answers

    Which statement is true for the communication process?

    <p>Encoding takes place before the message reaches the medium.</p> Signup and view all the answers

    Which term describes the number of different messages that can be transmitted using a particular method of communication?

    <p>Breadth potential</p> Signup and view all the answers

    Use Quizgecko on...
    Browser
    Browser