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Effective Communication Quiz: 7C's and Message Mapping

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Questions and Answers

What is the primary purpose of developing a message map?

To craft a clear and concise message (correct)
To set a timeline for communication
To identify stakeholders in communication
To determine the communication channel

Which of the following is NOT a type of mapping discussed in the text?

Channel mapping
Timeline mapping
Target audience mapping (correct)
Stakeholder mapping

What is the benefit of using active voice in communication?

It provides clarity and strength to the tone (correct)
It helps to identify stakeholders
It sets a timeline for communication
It determines the communication channel

What is an essential step in the communication process?

Defining the communication goal (D) Signup and view all the answers

What is the purpose of proofreading and editing in communication?

To eliminate errors and typos (C) Signup and view all the answers

What is the purpose of Message Mapping?

To plan and visualize key messages for a particular audience or stakeholder group (D) Signup and view all the answers

What is essential to consider when conducting an Audience Analysis?

Knowledge Level, Interest, Background, and Preferred Communication Style (C) Signup and view all the answers

What is the advantage of using outlines in Message Mapping?

It allows for quick note-taking (A) Signup and view all the answers

What is the main objective of 'Putting Words into Work'?

To achieve Action, Results, and Impact (A) Signup and view all the answers

Which of the following is NOT a characteristic of effective communication?

Technical (B) Signup and view all the answers

What is a Mind Map, as described in the content?

A visual tool that helps organize and represent information (C) Signup and view all the answers

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