Effective Communication in Technical Drafting

10 Questions

What is the primary goal of effective communication in the workplace?

To reduce conflict and increase productivity

What type of communication involves self-talk, imagination, and visualization?

Intrapersonal communication

Which of the following groups is NOT involved in communication in the field of Technical Drafting?

Customers

What is an example of intrapersonal communication in the workplace?

Imagining how the head architect wishes to design the roof

What is the definition of verbal communication?

Any means of communication that is delivered orally

What is the primary purpose of verbal communication in a group setting?

To convey ideas, messages, and information effectively

In a verbal communication, what is the key to minimizing possible conflicts?

Expressing ideas without disregarding respect for others

What is an essential aspect of effective verbal communication?

Ensuring clarity and directness in message delivery

In a group verbal communication, what is the primary difference from interpersonal communication?

The number of individuals involved

What is an important aspect of active listening in verbal communication?

Paying close attention to the speaker and avoiding distractions

Study Notes

Effective Communication in the Workplace

Effective communication increases productivity, reduces conflict, and builds a healthy workplace and organizational culture.
In Technical Drafting, communication involves interacting with various groups of individuals, including team members, suppliers, trade personnel, local government, and industry bodies.

Importance of Interactions with Co-Workers

Interactions with co-workers are crucial to achieve organizational and personal goals.
These interactions can be done through face-to-face, telephone, electronic radios, and written documents, as well as various verbal and non-verbal communication styles.

Verbal Communication

Verbal communication is any means of communication delivered orally, typically facilitated through the use of one's voice, using words and sound production.
It involves the act of speaking and has various types and styles.

Types of Verbal Communication

Intrapersonal Verbal Communication

Intrapersonal communication is the communication of a person to themselves, involving self-talks, imagination, visualization, and recall.
Example: Imagining how the head architect wishes to design the roof and determining the best possible course of action.

Interpersonal Verbal Communication

Interpersonal communication is the communication between two or more people, involving the transfer of ideas, messages, and information.
Example: Asking for approval of a drawing from a supervisor and receiving feedback.

Group Verbal Communication

Group verbal communication is similar to interpersonal communication, but involves more than three individuals.
Example: Discussing a project with a supervisor, company engineer, and clients.

Key Skills for Effective Verbal Communication

Be assertive: express ideas without disregarding respect to minimize possible conflicts.
Ensure clarity: avoid using jargon and complex words, and deliver messages directly.
Practice active listening: pay close attention to the person you are communicating with.