Podcast
Questions and Answers
What is the primary goal of effective communication in the workplace?
What is the primary goal of effective communication in the workplace?
What type of communication involves self-talk, imagination, and visualization?
What type of communication involves self-talk, imagination, and visualization?
Which of the following groups is NOT involved in communication in the field of Technical Drafting?
Which of the following groups is NOT involved in communication in the field of Technical Drafting?
What is an example of intrapersonal communication in the workplace?
What is an example of intrapersonal communication in the workplace?
Signup and view all the answers
What is the definition of verbal communication?
What is the definition of verbal communication?
Signup and view all the answers
What is the primary purpose of verbal communication in a group setting?
What is the primary purpose of verbal communication in a group setting?
Signup and view all the answers
In a verbal communication, what is the key to minimizing possible conflicts?
In a verbal communication, what is the key to minimizing possible conflicts?
Signup and view all the answers
What is an essential aspect of effective verbal communication?
What is an essential aspect of effective verbal communication?
Signup and view all the answers
In a group verbal communication, what is the primary difference from interpersonal communication?
In a group verbal communication, what is the primary difference from interpersonal communication?
Signup and view all the answers
What is an important aspect of active listening in verbal communication?
What is an important aspect of active listening in verbal communication?
Signup and view all the answers
Study Notes
Effective Communication in the Workplace
- Effective communication increases productivity, reduces conflict, and builds a healthy workplace and organizational culture.
- In Technical Drafting, communication involves interacting with various groups of individuals, including team members, suppliers, trade personnel, local government, and industry bodies.
Importance of Interactions with Co-Workers
- Interactions with co-workers are crucial to achieve organizational and personal goals.
- These interactions can be done through face-to-face, telephone, electronic radios, and written documents, as well as various verbal and non-verbal communication styles.
Verbal Communication
- Verbal communication is any means of communication delivered orally, typically facilitated through the use of one's voice, using words and sound production.
- It involves the act of speaking and has various types and styles.
Types of Verbal Communication
Intrapersonal Verbal Communication
- Intrapersonal communication is the communication of a person to themselves, involving self-talks, imagination, visualization, and recall.
- Example: Imagining how the head architect wishes to design the roof and determining the best possible course of action.
Interpersonal Verbal Communication
- Interpersonal communication is the communication between two or more people, involving the transfer of ideas, messages, and information.
- Example: Asking for approval of a drawing from a supervisor and receiving feedback.
Group Verbal Communication
- Group verbal communication is similar to interpersonal communication, but involves more than three individuals.
- Example: Discussing a project with a supervisor, company engineer, and clients.
Key Skills for Effective Verbal Communication
- Be assertive: express ideas without disregarding respect to minimize possible conflicts.
- Ensure clarity: avoid using jargon and complex words, and deliver messages directly.
- Practice active listening: pay close attention to the person you are communicating with.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
Learn how effective communication can increase productivity and reduce conflict in a technical drafting workplace. Understand the importance of proper communication with team members, suppliers, and trade professionals.
