Effective Communication in Organizational Change
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Questions and Answers

What was the primary reason Wilz decided to use Lego blocks to communicate the redesign plan to employees?

  • To test the employees' problem-solving skills
  • To save time and money on presentation materials
  • To overcome his difficulties with verbal communication (correct)
  • To add an element of fun to the meeting

    • What is the underlying philosophy behind Wilz's approach to treating his employees?

  • Punishing employees for their mistakes
  • Micromanaging every aspect of the factory
  • Treating others as he would like to have been treated (correct)
  • Focusing solely on task-oriented leadership

    • What is the primary focus of task leadership?

  • Influencing people to achieve goals (correct)
  • Defining quality control standards
  • Scheduling meetings
  • Building relationships among team members

    • What does the phrase 'find a seat on the bus for everyone' imply about Wilz's approach to hiring and talent development?

    <p>He tries to find roles for everyone, regardless of their background</p> Signup and view all the answers

    What is the primary purpose of the large posters and signs throughout the factory?

    <p>To provide safety directions and instructions</p> Signup and view all the answers

    What determines an individual's ability to exhibit task-oriented leadership?

    <p>Their personal style</p> Signup and view all the answers

    What is essential for effective leadership performance?

    <p>Some degree of task-oriented behavior</p> Signup and view all the answers

    What was the outcome of the maintenance worker who was given multiple chances to improve?

    <p>He became the head of his department</p> Signup and view all the answers

    What is the primary focus of Figure 5.1 mentioned in the text?

    <p>The dimensions of leadership along a task-relationship continuum</p> Signup and view all the answers

    What is the primary goal of relationship leadership?

    <p>To help followers feel comfortable</p> Signup and view all the answers

    What can be an example of task leadership behavior?

    <p>Handing out an agenda for an upcoming meeting</p> Signup and view all the answers

    Why is it challenging for some individuals to exhibit task-oriented leadership?

    <p>They are not naturally task-oriented in their personal lives</p> Signup and view all the answers

    What is the key aspect of relationship leadership behavior?

    <p>Treating followers with dignity and respect</p> Signup and view all the answers

    What is the main challenge for a leader in relationship leadership?

    <p>Finding time and energy to listen to all followers</p> Signup and view all the answers

    According to researchers, what is relationship leadership also referred to as?

    <p>Consideration behavior</p> Signup and view all the answers

    What is the ultimate goal of a leader in terms of task and relationship leadership behaviors?

    <p>To integrate task and relationship leadership behaviors in an optimal way</p> Signup and view all the answers

    What is a key aspect of an employee orientation in relationship leadership?

    <p>Valuing uniqueness and giving special attention to personal needs</p> Signup and view all the answers

    What is essential for effective leadership performance?

    <p>A balance between task and relationship leadership behaviors</p> Signup and view all the answers

    What is the primary reason why followers need task direction from their leader in situations like a company with newly hired employees?

    <p>Because they feel uncertain about their roles and responsibilities</p> Signup and view all the answers

    In which of the following scenarios is task-oriented leadership most important?

    <p>In a company with a large number of newly hired employees</p> Signup and view all the answers

    What is the primary characteristic of a task-oriented person?

    <p>They are highly organized and focused on goals</p> Signup and view all the answers

    What is the primary difference between the author and their roommate Steph?

    <p>The author is more organized and focused on goals</p> Signup and view all the answers

    What is the primary benefit of task-oriented leadership in situations like a company with newly hired employees?

    <p>It clarifies roles and responsibilities and increases productivity</p> Signup and view all the answers

    What is the primary reason why task-oriented leadership is important in an adult fitness class?

    <p>Because the students need guidance on how to perform the exercises correctly</p> Signup and view all the answers

    What is the primary reason the author keeps an agenda with them at all times?

    <p>To provide satisfaction and peace of mind, and to prevent forgetfulness</p> Signup and view all the answers

    What is the author's attitude towards having downtime?

    <p>They hate having downtime because they feel unproductive</p> Signup and view all the answers

    In what way does the author's task-oriented nature affect their relationships with others?

    <p>It has no impact on how they interact with others</p> Signup and view all the answers

    What is the author's approach to leading a group that isn't getting things done?

    <p>They would set an example for the group to follow</p> Signup and view all the answers

    What is the author's current academic workload?

    <p>20 credits</p> Signup and view all the answers

    What is the author's attitude towards their responsibilities?

    <p>They find comfort in having many responsibilities</p> Signup and view all the answers

    The list of important leadership traits is short and includes only five traits.

    <p>False</p> Signup and view all the answers

    Researchers have focused very little attention on the unique characteristics of successful leaders since the beginning of the 20th century.

    <p>False</p> Signup and view all the answers

    This chapter will address the skills that are important to leadership.

    <p>False</p> Signup and view all the answers

    The chapter will examine the lives of several historical and contemporary leaders to identify their weaknesses.

    <p>False</p> Signup and view all the answers

    Hundreds of research studies have been conducted on the traits of leaders since the early 21st century.

    <p>False</p> Signup and view all the answers

    All of the traits listed are equally important for effective leadership.

    <p>False</p> Signup and view all the answers

    Charismatic leaders are known to have low expectations for their followers.

    <p>False</p> Signup and view all the answers

    Determined leaders are often hesitant and vague about their goals.

    <p>False</p> Signup and view all the answers

    Nelson Mandela is an example of a leader who lacked determination.

    <p>False</p> Signup and view all the answers

    A person's intelligence quotient can be significantly altered through effort and dedication.

    <p>False</p> Signup and view all the answers

    Determination is an innate trait that cannot be acquired.

    <p>False</p> Signup and view all the answers

    Effective leaders are often unaware of what is going on around them and do not understand their job.

    <p>False</p> Signup and view all the answers

    Charismatic leaders are unable to inspire others to become involved in real change.

    <p>False</p> Signup and view all the answers

    Chris, who was asked to be the coach of his daughter's middle school soccer team, was already knowledgeable about soccer before taking the job.

    <p>False</p> Signup and view all the answers

    Determination is the most difficult trait to acquire for leaders.

    <p>False</p> Signup and view all the answers

    Confident people often feel uncertain and second-guess themselves.

    <p>False</p> Signup and view all the answers

    It is possible for most people to achieve the same level of intelligence as Albert Einstein.

    <p>False</p> Signup and view all the answers

    Becoming more knowledgeable about a leadership position does not necessarily make one a better leader.

    <p>False</p> Signup and view all the answers

    George Washington was the reason that various factions did not splinter into large groups or nations after the American Revolution.

    <p>True</p> Signup and view all the answers

    Winston Churchill was the first president of the United States of America.

    <p>False</p> Signup and view all the answers

    Mandela was initially opposed to nonviolent resistance, influenced by Mohandas Gandhi.

    <p>False</p> Signup and view all the answers

    Mother Teresa was a successful business leader who founded a multinational corporation.

    <p>False</p> Signup and view all the answers

    During his imprisonment, Mandela's fame decreased significantly, leading to a decline in the anti-apartheid movement.

    <p>False</p> Signup and view all the answers

    Oprah Winfrey was a leader in the American Revolutionary War.

    <p>False</p> Signup and view all the answers

    Mandela was released from prison in 1990 due to international pressure and fear of civil war and economic collapse in South Africa.

    <p>True</p> Signup and view all the answers

    The chapter discusses the leadership traits of five famous leaders, including George Washington, Winston Churchill, Mother Teresa, Bill Gates, and Oprah Winfrey.

    <p>True</p> Signup and view all the answers

    After his release, Mandela advocated for the maintenance of apartheid policies in South Africa.

    <p>False</p> Signup and view all the answers

    Bill Gates was a military leader during the French and Indian War.

    <p>False</p> Signup and view all the answers

    The South African government did not institute a new constitution and hold a popular election with all parties represented, including the ANC, in 1992.

    <p>False</p> Signup and view all the answers

    Mandela's leadership style in prison was characterized by aggression and militancy, rather than persuasion and emphasis.

    <p>False</p> Signup and view all the answers

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