Mock-Chapter 24: Communication

Which characteristic tends to make a nurse the best communicators with patients?

A nurse believes that the nurse-patient relationship is a partnership and that both are equal participants. Which term should the nurse use to describe this belief?

A nurse wants to present information about flu immunizations to the older adults in the community. Which type of communication should the nurse use?

A nurse is engaged in therapeutic communication with a patient. Which technique will the nurse use to ensure effective communication?

A nurse is standing beside the patient’s bed and the following exchange occurs. Nurse: How are you doing? Patient: I don’t feel good. Which element will be identified as feedback?

A nurse is sitting at the patient’s bedside taking a nursing history. Which zone of personal space is the nurse using?

A smiling patient angrily states, "I will not cough and deep breathe." How will the nurse interpret this finding?

The nurse asks a patient where their pain is located, and the patient responds by pointing to the area of pain. Which form of communication did the patient use?

A patient has been admitted to the hospital numerous times. The nurse asks the patient to share a personal story about the care they received. Which interaction is the nurse using?

Before meeting the patient, a nurse talks to other caregivers about the patient. Which phase of the helping relationship is the nurse in with this patient?

During the initial home visit, a home health nurse lets the patient know that the visits are expected to end in about a month. Which phase of the helping relationship is the nurse in with this patient?

A nurse and a patient work on strategies to reduce weight. Which phase of the helping relationship is the nurse in with this patient?

A nurse uses Situation, Background, Assessment, and Recommendation (SBAR) when providing a hands-off report to the oncoming shift. What is the rationale for the nurse’s action?

A patient was admitted 2 days ago with a diagnosis of pneumonia and a history of angina. The patient is now having chest pain with a pulse rate of 108. Which piece of data will the nurse use for "B" when using SBAR?

A patient just received a diagnosis of cancer. Which statement by the nurse demonstrates empathy?

A nurse is taking a history on a patient who cannot speak English. Which action will the nurse take to provide effective care?

A nurse is using SURETY to facilitate active listening. What is the focus of the letter R?

An older-adult patient is wearing a hearing aid. Which technique should the nurse use to facilitate communication?

When making rounds, the nurse finds a patient who is not able to sleep; they state “I’m concerned about my surgery in the morning.” Which therapeutic response is most appropriate?

Which situation will cause the nurse to intervene and follow up on the nursing assistive personnel’s (NAP) behavior?

A confused older-adult patient is wearing thick glasses and a hearing aid. Which intervention is the priority to facilitate communication?

The staff is having difficulty getting an older-adult patient to communicate. Which technique should the nurse suggest the staff use?

A nurse is implementing nursing care measures for patients’ special communication needs. Which patient will need the most nursing care measures?

A patient is aphasic. The nurse notices that an aphasic patient demonstrates with intermittent hand tremors. Which nursing action is most appropriate to facilitate communication?

Which behavior indicates the nurse is using a process recording correctly to enhance communication with patients?

A patient says, "You are the worst nurse I have ever had." Which response by the nurse is most assertive?

Which behaviors indicate the nurse is using critical thinking standards when communicating with patients? (Select all that apply.)

A nurse is implementing nursing care measures for patients with challenging communication issues. Which types of patients will need these nursing care measures? (Select all that apply.)