18 Questions
What is the primary goal of the Following communication style?
To provide support and encouragement
What is the main purpose of Open Questions in the Guiding communication style?
To draw out and explore the person's experiences and perspectives
Which communication style is most appropriate when discussing bad news or working with an upset patient?
Following
What is the purpose of Reflective Listening in the Guiding communication style?
To check understanding and make the speaker feel understood
What is the primary goal of the Guiding communication style?
To help the patient establish goals and plans of action
What is the purpose of Affirmation in the Guiding communication style?
To demonstrate appreciation for the patient's efforts
What is the primary goal of Written Assignment #1?
To elicit all necessary information from the patient
What is the purpose of using the DISC System in motivational interviewing?
To tailor motivation approaches to each patient
Which communication strategy is associated with the 'elicit-provide-elicit' method?
Guiding
What is the 'S' in the OARS acronym?
Summarizing
Which of the following is NOT a principle of motivational interviewing?
Providing guidance
What is the term for the reason or reasons one has for acting or behaving in a particular way?
Motivation
What is a characteristic of patients with an Influencing Style?
They appreciate undivided attention and are attuned to feelings and emotions.
Steady Style patients tend to be?
Friendly and agreeable, but also introverted and guarded.
What is a key feature of the Cautious Style?
They approach all situations as threats and are risk-averse.
What is the primary focus of the Directing Communication Style?
The delivery of expert advice and guidance.
Which communication style involves exploring patient concerns and values?
Following Communication
Which communication style works best when there is good rapport between provider and patient?
Directing Communication
Test your knowledge on effective communication strategies in dentistry, including active listening, empathy, and goal-setting. Learn how to provide support and encourage patients to make healthy behavior changes.
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