Effective Communication in Dentistry
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Questions and Answers

What is the primary goal of the Following communication style?

  • To deliver bad news efficiently
  • To solve the problem immediately
  • To provide support and encouragement (correct)
  • To establish goals and plans of action
  • What is the main purpose of Open Questions in the Guiding communication style?

  • To deliver bad news in a sensitive manner
  • To draw out and explore the person's experiences and perspectives (correct)
  • To summarize the patient's concerns
  • To provide solutions to the patient's problems
  • Which communication style is most appropriate when discussing bad news or working with an upset patient?

  • Guiding
  • Directing
  • Following (correct)
  • Cautious
  • What is the purpose of Reflective Listening in the Guiding communication style?

    <p>To check understanding and make the speaker feel understood</p> Signup and view all the answers

    What is the primary goal of the Guiding communication style?

    <p>To help the patient establish goals and plans of action</p> Signup and view all the answers

    What is the purpose of Affirmation in the Guiding communication style?

    <p>To demonstrate appreciation for the patient's efforts</p> Signup and view all the answers

    What is the primary goal of Written Assignment #1?

    <p>To elicit all necessary information from the patient</p> Signup and view all the answers

    What is the purpose of using the DISC System in motivational interviewing?

    <p>To tailor motivation approaches to each patient</p> Signup and view all the answers

    Which communication strategy is associated with the 'elicit-provide-elicit' method?

    <p>Guiding</p> Signup and view all the answers

    What is the 'S' in the OARS acronym?

    <p>Summarizing</p> Signup and view all the answers

    Which of the following is NOT a principle of motivational interviewing?

    <p>Providing guidance</p> Signup and view all the answers

    What is the term for the reason or reasons one has for acting or behaving in a particular way?

    <p>Motivation</p> Signup and view all the answers

    What is a characteristic of patients with an Influencing Style?

    <p>They appreciate undivided attention and are attuned to feelings and emotions.</p> Signup and view all the answers

    Steady Style patients tend to be?

    <p>Friendly and agreeable, but also introverted and guarded.</p> Signup and view all the answers

    What is a key feature of the Cautious Style?

    <p>They approach all situations as threats and are risk-averse.</p> Signup and view all the answers

    What is the primary focus of the Directing Communication Style?

    <p>The delivery of expert advice and guidance.</p> Signup and view all the answers

    Which communication style involves exploring patient concerns and values?

    <p>Following Communication</p> Signup and view all the answers

    Which communication style works best when there is good rapport between provider and patient?

    <p>Directing Communication</p> Signup and view all the answers

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