26 Questions
Why is listening essential to communication?
To hear what the other person is really saying and to understand them.
What are the essential elements of effective communication?
Sender, message, receiver, feedback
What are some key components of culture?
Values, beliefs, attitudes, language, symbols, rituals, and customs
How is ethnicity classified?
Based on national origin and/or culture
What are the factors that influence a person's behavior according to the text?
Culture, ethnicity, and race
What is the essential element of effective communication?
Clear sender
What factors contribute to cultural diversity?
Shared customs and rituals within a particular group
Why is good listening essential to communications?
To reflect statements back to the speaker
How is ethnicity classified?
Based on national origin and culture
Why should health care workers respect cultural diversity?
To meet the physical, social, emotional, and mental needs of individuals
What does ICT stand for?
Information and Communication Technology
Which of the following is not a type of ICT service/use?
Social media platforms
How has ICT changed people's lives?
By allowing better exploration of ideas and management of information
Which of the following is facilitated by Internet technology?
Online shopping
What are the main components of office productivity applications mentioned in the text?
Word processors, spreadsheets, and presentations
What type of devices support Internet access in a range of environments?
Smartphones and tablets
What is the main role of a processor in a computer?
To carry out trillions of calculations per second
Which of the following is an example of an I/O device?
Printers
What is the main function of Random Access Memory (RAM) in a computer?
To keep data temporarily while the computer is in use
Which type of device is commonly used for backing up internal hard drives and for adding extra storage?
Flash memory device
What are the main components of a desktop computer?
CPU, RAM, and storage devices
Which type of device accepts text and graphic output from a computer and transfers the information to paper?
Printer
What is the main purpose of I/O devices in a computer?
To send and receive data
What is the storage location where the computer keeps software and information it is currently using or working on?
Random Access Memory (RAM)
Which type of personal computing device is frequently used for storing videos, photographs, or for adding extra storage?
Flash memory device
Which component of a computer is commonly supplied with 8 or 16 GB of temporary storage?
Random Access Memory (RAM)
Study Notes
Effective Communication
- Listening is essential to communication as it ensures that the message is received and understood correctly.
- Effective communication involves several elements, including:
- Clear message
- Proper channel of communication
- Appropriate feedback
- Attention to cultural diversity
- Good listening is essential to communication as it helps to avoid misunderstandings, resolve conflicts, and build trust.
Culture and Ethnicity
- Culture consists of key components such as:
- Beliefs
- Values
- Norms
- Customs
- Ethnicity is classified based on a person's national or cultural origins.
- Health care workers should respect cultural diversity to provide effective and sensitive care.
ICT and Computers
- ICT stands for Information and Communication Technology.
- ICT has changed people's lives by providing access to information, improving communication, and increasing productivity.
- Internet technology facilitates online activities such as:
- Research
- Shopping
- Banking
- Office productivity applications consist of main components such as:
- Word processing
- Spreadsheet analysis
- Presentation software
- Devices that support Internet access in a range of environments include:
- Laptops
- Tablets
- Smartphones
- A processor plays a central role in a computer by executing instructions and performing calculations.
- I/O devices include:
- Keyboards
- Mice
- Printers
- Random Access Memory (RAM) temporarily stores data and applications that the computer is currently using.
- External hard drives are commonly used for backing up internal hard drives and adding extra storage.
- The main components of a desktop computer include:
- CPU
- Monitor
- Keyboard
- Mouse
- Printers accept text and graphic output from a computer and transfer the information to paper.
- I/O devices allow users to interact with the computer and receive output.
- RAM serves as the storage location where the computer keeps software and information it is currently using.
- External hard drives are frequently used for storing videos, photographs, or adding extra storage.
- The processor is commonly supplied with 8 or 16 GB of temporary storage.
Test your knowledge of effective communication and cultural diversity with this quiz. The quiz covers essential elements of communication, including sender, message, receiver, and feedback, as well as the importance of clear messaging and listening skills techniques.
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