Podcast
Questions and Answers
Which of the following is NOT one of Blake and Mouton's five strategies for resolving conflict?
Which of the following is NOT one of Blake and Mouton's five strategies for resolving conflict?
- Compromise
- Avoidance/ Withdrawing
- Accommodation/ Smoothing
- Collaboration/ Confronting (correct)
Which researcher expanded the five strategies by placing them in a matrix?
Which researcher expanded the five strategies by placing them in a matrix?
- Blake and Mouton
- K.W. Thomas (correct)
- Human dynamics researchers
- Multiple researchers
Which factor determines the appropriate application of the five conflict strategies according to K.W. Thomas?
Which factor determines the appropriate application of the five conflict strategies according to K.W. Thomas?
- Resolution of conflict
- Identification of what is important
- Comparison of desired outcomes for self and others (correct)
- Interpersonal skills
Which of the following is the definition of communication in the context of construction?
Which of the following is the definition of communication in the context of construction?
What is the purpose of managing communications in a project?
What is the purpose of managing communications in a project?
What is the role of stakeholders in a project?
What is the role of stakeholders in a project?
Which of the following is an example of informal written communication?
Which of the following is an example of informal written communication?
What is the purpose of active listening in verbal communication?
What is the purpose of active listening in verbal communication?
In graphic communication, what can make it difficult for stakeholders to understand drawings?
In graphic communication, what can make it difficult for stakeholders to understand drawings?
What is a key aspect of effective communication between parties?
What is a key aspect of effective communication between parties?
Which of the following is NOT a recommended action for architects to maintain good communication with contractors?
Which of the following is NOT a recommended action for architects to maintain good communication with contractors?
What is the purpose of a construction project kick-off meeting?
What is the purpose of a construction project kick-off meeting?
What should the architect do with regards to change orders?
What should the architect do with regards to change orders?
What is the architect advised to do in managing conflict situations?
What is the architect advised to do in managing conflict situations?
During the pre-agreement phase, the architect's responsibilities include negotiating with the client regarding what services are considered basic services and what services are considered additional services.
During the pre-agreement phase, the architect's responsibilities include negotiating with the client regarding what services are considered basic services and what services are considered additional services.
In the pre-design phase, if the client has difficulty providing project requirements, the architect should:
In the pre-design phase, if the client has difficulty providing project requirements, the architect should:
During the construction documents phase, clear and complete contracts, drawings, specifications, and records are:
During the construction documents phase, clear and complete contracts, drawings, specifications, and records are:
In the contract administration phase, communication plays a key role in resolving problems related to:
In the contract administration phase, communication plays a key role in resolving problems related to:
Effective communication in the construction process is important because it
Effective communication in the construction process is important because it
According to Schramm's model of communication, effective communication requires
According to Schramm's model of communication, effective communication requires
The British Columbia Building Projects Committee emphasizes that effective communication in construction projects requires
The British Columbia Building Projects Committee emphasizes that effective communication in construction projects requires
The Project Management Institute's A Guide to the Project Management Body of Knowledge identifies three processes for project communications management, which include
The Project Management Institute's A Guide to the Project Management Body of Knowledge identifies three processes for project communications management, which include
Which stakeholders should be considered when developing a communications plan for a project?
Which stakeholders should be considered when developing a communications plan for a project?
What is a recommended approach for building a communications plan?
What is a recommended approach for building a communications plan?
What is the purpose of monitoring project communications?
What is the purpose of monitoring project communications?
What are the traditional ways of communicating for architects?
What are the traditional ways of communicating for architects?
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