18 Questions
What is a key benefit of having a diverse team in action learning?
To represent a number of views and ideas
What is the role of a team facilitator in action learning?
To help the team work together effectively
When is action learning not appropriate, according to Rothwell?
When the issue or need to be addressed is simple or straightforward
What can be a challenge to implementing action learning in organizations, according to Stark?
Political agendas that discourage learning and favour the status quo
Why might modern managers question the use of action learning in their organization?
Because it is a slow and time-consuming process
What might be an alternative to action learning in organizations, according to the text?
A glossier and more public method
What is the primary goal of collaborative diagnosis and management of culture in an organization?
To involve all levels of the organization in a search for improvement ideas
What is a characteristic of incremental change in an organizational development process?
A continuous flow of emergent strategies
What is the role of human resource specialists in organizational change?
Rescuing the situation after the change has happened
What is the purpose of a consultant facilitator in an organization?
To spot resistance and facilitate unbiased change
What is the outcome of 'dumb-sizing' in an organization?
No increase in efficiency
What is the focus of a formal work team in an organization?
Group dynamics and team development
What approach does BPR use to improve process redesign?
Cognitive mapping and soft systems methodology
What is the first stage of BPR as described by Shim and Kumar (2010)?
Have a vision
What is the principle of empowering employees in BPR?
Reversal of power relationship from superordinate to subordinate
What is the outcome of using computer simulation in BPR, as described by Shim and Kumar (2010)?
Improved emergency care provision
What is the criticism of British education since the 19th century, as mentioned in the text?
Overemphasis on training rather than education
What is the role of managers in BPR, according to the text?
Coaches
Learn about the importance of diverse team members, positive attitude, and effective facilitation in action learning. Discover how to overcome challenges and tensions in organizational teams.
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