Effective Action Learning for Teams

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What is a key benefit of having a diverse team in action learning?

To focus on a single solution to the problem

To represent a number of views and ideas (correct)

To have a leader who can make decisions

To work independently without a team facilitator

What is the role of a team facilitator in action learning?

To evaluate the team's performance

To provide expertise on the problem being addressed

To lead the team and make decisions

To help the team work together effectively (correct)

When is action learning not appropriate, according to Rothwell?

When managers value their employees and see merit in the developmental benefits

When the organization has the expertise to deal with the problem

When the issue or need to be addressed is simple or straightforward (correct)

When the issue is complex and requires innovative solutions

What can be a challenge to implementing action learning in organizations, according to Stark?

Political agendas that discourage learning and favour the status quo (D) Signup and view all the answers

Why might modern managers question the use of action learning in their organization?

Because it is a slow and time-consuming process (D) Signup and view all the answers

What might be an alternative to action learning in organizations, according to the text?

A glossier and more public method (B) Signup and view all the answers

What is the primary goal of collaborative diagnosis and management of culture in an organization?

To involve all levels of the organization in a search for improvement ideas (D) Signup and view all the answers

What is a characteristic of incremental change in an organizational development process?

A continuous flow of emergent strategies (D) Signup and view all the answers

What is the role of human resource specialists in organizational change?

Rescuing the situation after the change has happened (D) Signup and view all the answers

What is the purpose of a consultant facilitator in an organization?

To spot resistance and facilitate unbiased change (A) Signup and view all the answers

What is the outcome of 'dumb-sizing' in an organization?

No increase in efficiency (A) Signup and view all the answers

What is the focus of a formal work team in an organization?

Group dynamics and team development (C) Signup and view all the answers

What approach does BPR use to improve process redesign?

Cognitive mapping and soft systems methodology (D) Signup and view all the answers

What is the first stage of BPR as described by Shim and Kumar (2010)?

Have a vision (B) Signup and view all the answers

What is the principle of empowering employees in BPR?

Reversal of power relationship from superordinate to subordinate (A) Signup and view all the answers

What is the outcome of using computer simulation in BPR, as described by Shim and Kumar (2010)?

Improved emergency care provision (C) Signup and view all the answers

What is the criticism of British education since the 19th century, as mentioned in the text?

Overemphasis on training rather than education (D) Signup and view all the answers

What is the role of managers in BPR, according to the text?

Coaches (D) Signup and view all the answers