Eastern Europe JT MF Quiz

Unique Selling Points (USP)

• The minimum price for an adult package on the Eastern Europe 10D8N tour is RM9,297.
• Turkish Airlines is the airline used for the Eastern Europe tour package.
• The maximum price for a child with a bed is RM9,997.
• The additional charge for a single room is RM2,000.
• The Eastern Europe package includes 8 nights.
• Wawel Castle in Poland is part of the tour.
• Inter-country travel utilizes a private bus.
• The first major European capital visited on the tour is Munich.
• A river cruise is an optional activity in Budapest.
• The required deposit per person for the package is RM1,000.

Itinerary & Key Attractions

• Marienplatz is the famous square in Munich included in the itinerary.
• Hallstatt is the Austrian town known for its wooden houses and lake.
• Schönbrunn Palace is visited in Vienna.
• Bratislava Castle is included in the walking tour of Bratislava.
• Budapest features a parliament building overlooking the river.
• Wawel Castle in Krakow symbolizes Polish royalty.
• A medieval market square is visited in Poland.
• Charles Bridge is a key attraction in Prague.
• Cesky Krumlov is the Czech city known for its fairytale-like architecture.
• Germany is the final destination before returning home.

Accommodation

• The Holiday Inn Express is listed for the Munich stay.
• Prague features a stay in a historic Old Town area.
• The accommodation includes 7 nights.
• The additional charge for a single room is RM2,500.
• Double or twin sharing rooms are provided.
• The exact hotel location is confirmed 14 days in advance.
• Tipping Fee is not included in the package.
• The European city closest to major shopping districts is Munich.
• Alternative rooming options available for families include connecting rooms.
• The hotel type included throughout the package is 3/4-star hotels.

Inclusion and Exclusion

• Return Flight Tickets are included in the package.
• Visa Fees are not included in the package.
• Private Coach transport is covered by the package.
• Baggage allowance is 25/30kg + 7kg hand luggage
• A Cesky Krumlov visit is a covered activity.
• Full payment deadline is 45 days before departure.
• A Prague River Cruise is an additional cost.
• Laundry Service is covered by the package.
• The minimum number of travelers for the trip is 15.
• Admission Fees to All Listed Attractions are included in the itinerary.

Common Objections / FAQs (Challenging Scenarios)

• For a customer complaint about the Prague River Cruise being shorter than expected, state duration is as stated but feedback will be passed on.
• If a customer is unhappy with limited shopping time in Budapest, say that the itinerary is structured but includes free time in major shopping areas.
• If a customer asks to skip the Vienna city tour, they must arrange their own transport and meet the group at a designated time.
• To add a last-minute visit to the Salzburg Sound of Music tour, check availability and arrange it with an additional cost.