E-Governance Overview
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Questions and Answers

What does ICT stand for?

Information and Communications Technology

What is the aim of using ICT in systems of government?

To ensure wider participation and deeper involvement of citizens

What is the main purpose of e-administration?

To improve the internal workings of the public sector.

What is the first stage of e-governance development?

<p>Emerging Web Presence</p> Signup and view all the answers

What is the key difference between the traditional model of public service delivery and e-governance?

<p>E-governance aims to provide time-bound, quick, and pro-people services, while traditional public service delivery is often time-consuming, lacking transparency, and less efficient.</p> Signup and view all the answers

What are the three main types of e-governance domains?

<p>E-administration, E-services, and E-society</p> Signup and view all the answers

The "Emerging Web Presence" stage of e-governance is characterized by a single or a few independent government websites that provide dynamic and frequently updated information.

<p>False</p> Signup and view all the answers

What is the main goal of "G2C"?

<p>To make the government more accountable to citizens</p> Signup and view all the answers

The main purpose of e-services is to enhance the citizen-government relationship by augmenting the flow of information and elevating the quality of services provided by the government.

<p>True</p> Signup and view all the answers

What are the three Es that represent the rationale for electronic governance?

<p>Efficiency, Economy, and Effectiveness</p> Signup and view all the answers

The concept of "Virtual Government" refers to governments that exclusively exist in the digital realm, with no physical presence or human interaction.

<p>False</p> Signup and view all the answers

E-Government 2.0 emphasizes a top-down approach to governance, focusing on centralized control and information dissemination.

<p>False</p> Signup and view all the answers

What is the main characteristic of the "Digital Service Infrastructure" platform, according to the Digital Europe Program?

<p>Interoperability of data and services</p> Signup and view all the answers

What is the core focus of the e-government strategy in Ethiopia?

<p>To facilitate effective delivery of government services to customers (residents, businesses and visitors)</p> Signup and view all the answers

What are three challenges to e-governance implementation that are mentioned in the text?

<p>Resistance to change</p> Signup and view all the answers

The Ethiopian government's focus on e-governance started during the growth and transformation plan II (GTP-II) which was implemented between 2011 and 2015.

<p>False</p> Signup and view all the answers

What is the overarching goal of the Digital Europe Programme?

<p>To create Digital Service Infrastructure in the form of digital platforms for interoperability of data and services, aiming to make government services more citizen-centric and digitally-enabled.</p> Signup and view all the answers

What is the term for the process of using technology to empower citizens to voice their opinions and participate in the government?

<p>E-democracy</p> Signup and view all the answers

The Ethiopian e-government strategy has been designed keeping the principles of accountability, responsiveness, and transparency in mind.

<p>True</p> Signup and view all the answers

Study Notes

Understanding E-Governance

  • E-governance leverages ICT for quicker, better communication, data storage, retrieval, and processing.
  • It aims to increase citizen participation and involvement in governance systems. (Abdul Salam, 2013)

Definition of E-Governance

  • UNESCO defines e-governance as the public sector's use of ICT to enhance service delivery, encourage citizen participation in decision-making, and promote accountability and transparency in government. (Codrin Teiu, 2011)
  • E-governance applies ICT to improve government efficiency, effectiveness, transparency, and accountability in various transactional exchanges. (Yadav, 2009).This applies to interactions between government branches, agencies, citizens and businesses.
  • E-governance uses ICT to assist democratic processes and interactions between the state, the private sector, civil society, and citizens. (Dawes, 2008).
  • E-governance uses ICT to enhance relations with citizens, businesses, and other governmental arms by increasing efficiency and improving interactions. (Codrin Teiu, 2011)

Emergence of E-Governance

  • E-governance emerged due to the need for local and national government process efficiencies and improved access for stakeholders.
  • The concept developed alongside the internet's emergence.
  • Chile pioneered early e-governance applications in the 1970s.
  • The information superhighway concept (early 1990s) played a key role in driving interest in e-governance.
  • Governments lagged behind the private sector in adopting ICT during the 1980s and 1990s.
  • The 1993 US National Performance Review and the rise of e-government expression in 1997 marked important milestones.

Stages of E-Governance Evolution

  • There are five stages in the evolution of e-governance: Emerging Web Presence, Enhanced Web Presence, Interactive Web Presence, Transactional Web Presence, and Seamless or Fully Integrated Web Presence. (Barthwal, 2003)

Domains of E-governance

  • E-administration: Improving internal government processes.
  • E-services: Connecting citizens with the government.
  • E-society: Developing interactions within the civil society.

Interactions in E-Governance

  • G2C (Government-to-Citizen) interactions improve public service delivery and accessibility.
  • G2G (Government-to-Government) interactions enhance more efficient inter-agency communication and procedures.
  • G2B (Government-to-Business) interactions aim to reduce bureaucracy, save costs, and improve transparency in business dealings with the government.

Issues in E-Governance Application

  • Public access to information via government websites as a first step.
  • Citizen engagement in democratic processes.
  • Public service efficiency and delivery.

Challenges in Implementing E-Governance

  • Lack of IT literacy and awareness.
  • Underutilization of existing ICT infrastructure.
  • Resistance to re-engineering departmental processes.
  • Lack of infrastructure to sustain e-governance.
  • Lack of trained personnel to manage e-governance systems.
  • Cultural obstacles.
  • Organizational constraints and lack of policies and guidelines.

Strategies for Implementing E-Governance

  • Develop a funding strategy.
  • Provide security and install software
  • Evaluate e-government implementation.
  • Implement policies and guidelines
  • Ensure the website is maintained

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Description

This quiz explores the concept and definition of e-governance, highlighting its significance in enhancing communication, transparency, and citizen participation in governance. It discusses how Information and Communication Technology (ICT) is utilized to improve government services and efficiency. Test your understanding of e-governance principles and definitions.

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