Podcast
Questions and Answers
What is a key focus of Business Process Reengineering?
What is a key focus of Business Process Reengineering?
- Enhancing customer service
- Reducing cycle time (correct)
- Improving direct marketing
- Automating back office
Which aspect is highlighted under 'Everything Will Be Changed'?
Which aspect is highlighted under 'Everything Will Be Changed'?
- Electronic payment systems
- Mass customization
- Product promotion (correct)
- Electronic recruiting
What is one of the impacts on Manufacturing mentioned in the text?
What is one of the impacts on Manufacturing mentioned in the text?
- Home banking
- Mass customization (correct)
- Electronic stock trading
- Electronic cash
Which area is affected by Electronic Payment Systems according to the text?
Which area is affected by Electronic Payment Systems according to the text?
What concept is associated with Empowerment of employees and collaborative work?
What concept is associated with Empowerment of employees and collaborative work?