E-Commerce Quiz

What is e-commerce?

• E-commerce refers to the buying and selling of goods and services through electronic channels, such as the internet, mobile devices, and other digital platforms.

Key Characteristics of e-commerce

• A key characteristic of e-commerce is the ability to transact business online, anytime and from anywhere, as long as there is an internet connection.

Impact of e-commerce on Traditional Retail

• E-commerce has significantly impacted traditional retail, with many brick-and-mortar stores struggling to compete with online retailers, leading to a shift in consumer behavior and shopping habits.

Examples of e-commerce

• Online retail stores like Amazon, eBay, and Walmart, which allow customers to browse and purchase products online.
• Online marketplaces like Etsy, which connect buyers with independent sellers of handmade or unique products.
• Service-based e-commerce platforms like UberEats, which enable customers to order food online from local restaurants.

Changes in Shopping Behavior

• E-commerce has changed the way people shop, with consumers now expecting convenience, flexibility, and a seamless shopping experience across online and offline channels.
• With e-commerce, consumers can shop 24/7, read reviews, compare prices, and track their orders, making it a more personalized and efficient experience.

Benefits of e-commerce for Businesses

• E-commerce provides businesses with a global reach, allowing them to target a wider customer base and increase sales.
• It also enables businesses to operate with lower costs, as they don't need to maintain physical stores or inventory.
• E-commerce platforms provide businesses with valuable customer data, which can be used to improve marketing strategies and customer relationships.