Podcast
Questions and Answers
What is a common method of sending invoices or receipts to customers?
What is a common method of sending invoices or receipts to customers?
- Through email or SMS (correct)
- Through social media
- Through physical mail
- Through online chat
What type of platform might an online seller use to reach a wider customer base?
What type of platform might an online seller use to reach a wider customer base?
- Aggregator or 3rd party marketplace (correct)
- Social media group
- E-commerce website
- Online forum
What is the primary purpose of sending an invoice or receipt to a customer?
What is the primary purpose of sending an invoice or receipt to a customer?
- To request payment or confirm a transaction (correct)
- To provide product information
- To gather customer feedback
- To offer customer support
What is an example of a 3rd party marketplace?
What is an example of a 3rd party marketplace?
Why might an online seller choose to use an aggregator or 3rd party marketplace?
Why might an online seller choose to use an aggregator or 3rd party marketplace?
What is typically sent to customers through email or SMS?
What is typically sent to customers through email or SMS?
What type of platform do online sellers often use to expand their customer base?
What type of platform do online sellers often use to expand their customer base?
What is the primary benefit of using an aggregator or 3rd party marketplace?
What is the primary benefit of using an aggregator or 3rd party marketplace?
What is an example of a sales channel that an online seller might use?
What is an example of a sales channel that an online seller might use?
Why might an online seller prefer to use an aggregator?
Why might an online seller prefer to use an aggregator?
Study Notes
Sending Invoices and Receipts
- Email is a common method of sending invoices or receipts to customers.
Reaching a Wider Customer Base
- An online seller might use an e-commerce platform to reach a wider customer base.
Purpose of Invoices and Receipts
- The primary purpose of sending an invoice or receipt to a customer is to provide a record of the transaction and to request payment.
3rd Party Marketplaces
- An example of a 3rd party marketplace is Amazon or eBay.
Benefits of Aggregators and 3rd Party Marketplaces
- An online seller might choose to use an aggregator or 3rd party marketplace to increase their visibility, reach a wider customer base, and benefit from the marketplace's existing infrastructure and customer trust.
Invoicing and Receipts in Aggregators and 3rd Party Marketplaces
- An invoice or receipt sent to a customer through email or SMS is a common practice in aggregators and 3rd party marketplaces.
- This digital document serves as proof of transaction and payment between the customer and the aggregator/3rd party marketplace.
- The term used to describe this digital document varies across different aggregators and 3rd party marketplaces.
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Description
Test your knowledge of e-commerce invoicing methods and online marketplaces. Learn about the importance of sending invoices and receipts to customers, and how aggregators and 3rd party marketplaces can help expand your customer base.