E-Commerce and Internet Marketing Quiz
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Questions and Answers

What is digital marketing primarily focused on?

  • In-person sales techniques
  • Print media
  • Creating demand using the power of the internet (correct)
  • Television advertisements

What does the 3C's of Customer Experience Strategy include?

Core quality, Convenience, Competitive advantage uniqueness

Which of the following are part of the 4P's to 4C's transformation?

  • Product - Consumer (correct)
  • Price - Cost (correct)
  • Promotion - Communication (correct)
  • None of the above

What does UX stand for?

<p>User Experience</p> Signup and view all the answers

What is meant by User Interface (UI)?

<p>The user's facing part of the tool or platform.</p> Signup and view all the answers

Findability is one of the six qualities that make up good UX.

<p>True (A)</p> Signup and view all the answers

Match the following qualities to their descriptions:

<p>Findability = Can I find it easy? Accessibility = Can I use it when I need it? Usability = Is it easy to use? Credibility = Do I trust it?</p> Signup and view all the answers

The core principle of UX design is ______ design.

<p>User-centric</p> Signup and view all the answers

What is the first step in the step-by-step guide to UX design?

<p>Conduct research and discovery</p> Signup and view all the answers

Visual elements in art include line, shape, and texture.

<p>True (A)</p> Signup and view all the answers

Study Notes

E-Commerce and Internet Marketing

  • Digital Marketing drives demand through the power of the internet and innovative approaches.
  • Customer experience strategy is essential for businesses to thrive and includes:
    • Core quality
    • Convenience of access
    • Competitive advantage through brand uniqueness.
  • Effective marketing strategy involves informed decisions about how to promote the brand, products, and services.
    • 4Ps of traditional marketing: Product, Price, Promotion, Place.
    • 4Cs of modern marketing: Consumer, Cost, Communication, Convenience.
  • Digital Marketing Strategy applies traditional marketing principles by:
    • Adapting to the opportunities and challenges of digital media.
  • Building block strategy is a framework for organizing online and offline marketing that:
    • Addresses core business objectives.
  • Content marketing strategy is an umbrella term that involves:
    • Creating and distributing valuable and relevant content.

Content Marketing

  • Conducting situational analysis is crucial to crafting a successful marketing strategy and includes:
    • The Environment:
      • Micro environment (small-scale factors).
      • Macro environment (large-scale factors).
    • The Business
    • The Consumers
    • The Competitors:
      • Direct competitors offering the same products.
      • Indirect competitors offering alternative products.
  • Kristina Halvorson proposes a content marketing approach based on:
    • Content components:
      • Substance: Understanding the target audience and their needs.
      • Structure: Defining what the content is and how it is organized.
      • Workflow: Establishing how the content is created and delivered.
    • People components: The individuals involved in creating the content.

User Experience (UX)

  • User experience (UX) is the combined physical, sensory, and mental experience a person has when interacting with a digital tool.
  • User interface (UI) is the user-facing part of a tool or platform, and it's a part of the website itself.
  • UX categories:
    • Functional UX: Focuses on the practical elements of user experience, such as working technical aspects, search functions, and links.
    • Creative UX: Encompasses the bigger, more subjective impression created by the tool. This includes "WOW" factors like visual and creative elements.
  • Six qualities of good UX:
    • Findability: Ease of finding information, measured by the time needed to locate something on a website.
    • Accessibility: Availability for use across devices and internet connections.
    • Desirability: Appealing enough to encourage use.
    • Usability: Intuitive and effortless to use.
    • Credibility: Perceiving the website as legitimate and trustworthy.
    • Usefulness: Provides value to the user and justifies their time spent.

Core Principles of UX Design

  • User-centric design: Focusing on the user's needs and wants while creating a platform.
  • Usability conventions: Utilizing established design principles to make assets intuitive and easy to use.
  • Simplicity: A user-friendly design.

Step-by-Step Guide for UX Design

  • Conduct research and discovery: Identify user needs and preferences.
  • Create the site's basic structure: Determine the site's organization.
  • Analyze content: Evaluate existing content for relevance and quality.
  • Create a site map: Visualize the website's hierarchy.
  • Build the navigation: Design the website's menu system.
  • Create the layout: Organize content strategically on each page.
  • Assemble other elements: Incorporate buttons, forms, and images.
  • Define the visual design: Establish the site's aesthetic.
  • Conduct testing: Gather user feedback for improvements.

Visual Arts

  • Visual Arts encompass art forms that are predominantly visual in nature such as:
    • Ceramics, drawing, painting, sculpture, printmaking, design, photography, video, film, and architecture.
  • Visual Elements are the tools used to create a work of art and include:
    • Line: A path traced by a moving point.
    • Shape: Two-dimensional, flat, or enclosed areas.
    • Mass: Three-dimensional form; takes up volume in space.
    • Light: The illumination of a work of art.
    • Value: The lightness or darkness of a color.
    • Color: The visual perception of light.
    • Texture: The surface quality of an object.
    • Space: The area around and within an object.
  • User Interface (UI) refers to the interaction points where users engage with a tool or platform.

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Description

Test your knowledge on E-Commerce and Internet Marketing strategies. This quiz covers digital marketing, customer experience, core marketing principles like the 4Ps and 4Cs, and the importance of a well-structured marketing strategy. Dive into the concepts that enhance brand uniqueness and drive consumer engagement.

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