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Questions and Answers
In which year was the Real Estate Regulatory Agency (RERA) established?
In which year was the Real Estate Regulatory Agency (RERA) established?
What is the primary purpose of the Dubai Land Department (DLD)?
What is the primary purpose of the Dubai Land Department (DLD)?
Which of the following is NOT a role of the Real Estate Regulatory Agency (RERA)?
Which of the following is NOT a role of the Real Estate Regulatory Agency (RERA)?
What is one of the main missions of the Dubai Land Department (DLD)?
What is one of the main missions of the Dubai Land Department (DLD)?
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Which regulatory body is supported by the Dubai Land Department for managing brokers and developers?
Which regulatory body is supported by the Dubai Land Department for managing brokers and developers?
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What is the goal of the Dubai Land Department's vision?
What is the goal of the Dubai Land Department's vision?
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Which aspect of real estate does RERA NOT regulate?
Which aspect of real estate does RERA NOT regulate?
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What does the Dubai Land Department emphasize to safeguard people's rights?
What does the Dubai Land Department emphasize to safeguard people's rights?
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What is the maximum duration for a usufruct agreement typically?
What is the maximum duration for a usufruct agreement typically?
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Which of the following rights allows a holder to develop the leased property?
Which of the following rights allows a holder to develop the leased property?
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What is a requirement for long-term leases to be valid in Dubai?
What is a requirement for long-term leases to be valid in Dubai?
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In which areas are foreign nationals permitted to own freehold property?
In which areas are foreign nationals permitted to own freehold property?
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What happens if a musataha holder defaults on payment for two years?
What happens if a musataha holder defaults on payment for two years?
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Which of the following best describes a credit bureau's role?
Which of the following best describes a credit bureau's role?
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Which statement is true concerning the Tenancy Laws and long-term leases in Dubai?
Which statement is true concerning the Tenancy Laws and long-term leases in Dubai?
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Which real estate interest can foreign nationals acquire in Dubai?
Which real estate interest can foreign nationals acquire in Dubai?
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What is the minimum experience required for a UAE national to become a licensed mortgage broker?
What is the minimum experience required for a UAE national to become a licensed mortgage broker?
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Which of the following is NOT a requirement for expatriates applying for a mortgage broker license?
Which of the following is NOT a requirement for expatriates applying for a mortgage broker license?
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What fee must be paid annually for RERA licensing?
What fee must be paid annually for RERA licensing?
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What must a foreign company branch do to operate in Dubai?
What must a foreign company branch do to operate in Dubai?
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Which of the following is a characteristic of being a truly independent mortgage broker?
Which of the following is a characteristic of being a truly independent mortgage broker?
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In lead management, what is crucial for clear communication?
In lead management, what is crucial for clear communication?
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What is the role of a local service agent for a foreign company branch?
What is the role of a local service agent for a foreign company branch?
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What should an independent broker focus on to understand the mortgage market better?
What should an independent broker focus on to understand the mortgage market better?
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Which documentation is required for RERA licensing?
Which documentation is required for RERA licensing?
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What is the primary objective of selling data at an artificially high price?
What is the primary objective of selling data at an artificially high price?
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What is a recommended follow-up marketing activity for brokers?
What is a recommended follow-up marketing activity for brokers?
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Which of the following is considered a statutory offence under data protection laws?
Which of the following is considered a statutory offence under data protection laws?
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Which mortgage product is primarily offered in the UAE?
Which mortgage product is primarily offered in the UAE?
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What is the maximum tenure for commercial mortgages?
What is the maximum tenure for commercial mortgages?
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Which factor does NOT influence a bank's lending policy?
Which factor does NOT influence a bank's lending policy?
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What major event caused financing for under-construction properties to stop in 2009?
What major event caused financing for under-construction properties to stop in 2009?
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What do banks use to calculate affordability in relation to Debt Burden Ratio (DBR)?
What do banks use to calculate affordability in relation to Debt Burden Ratio (DBR)?
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What must lenders build into their calculations according to Central Bank Regulation?
What must lenders build into their calculations according to Central Bank Regulation?
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Which segment is explicitly mentioned as restricted when obtaining a mortgage?
Which segment is explicitly mentioned as restricted when obtaining a mortgage?
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Which condition must banks adhere to when offering equity release?
Which condition must banks adhere to when offering equity release?
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What is one reason for the dominance of refinance (buy-outs) in the mortgage market since 2013?
What is one reason for the dominance of refinance (buy-outs) in the mortgage market since 2013?
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Which type of interest rate option typically varies from 1-5 years?
Which type of interest rate option typically varies from 1-5 years?
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What is not typically included in the criteria for mortgage qualifying?
What is not typically included in the criteria for mortgage qualifying?
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Which type of mortgages allows borrowers to pay only interest during the construction period?
Which type of mortgages allows borrowers to pay only interest during the construction period?
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How is ethics defined in the context of professional conduct?
How is ethics defined in the context of professional conduct?
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What is mortgage fraud primarily characterized by?
What is mortgage fraud primarily characterized by?
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Which of the following is NOT a role of borrowers in mortgage fraud schemes?
Which of the following is NOT a role of borrowers in mortgage fraud schemes?
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What often leads mortgage advisors to commit fraud?
What often leads mortgage advisors to commit fraud?
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Which practice is most closely associated with appraisal fraud?
Which practice is most closely associated with appraisal fraud?
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What does mortgage fraud for profit generally involve?
What does mortgage fraud for profit generally involve?
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Which of the following actions is indicative of potential mortgage fraud?
Which of the following actions is indicative of potential mortgage fraud?
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Which attribute best describes borrowers involved in fraud for property?
Which attribute best describes borrowers involved in fraud for property?
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What can the concealment of material facts lead to in mortgage scenarios?
What can the concealment of material facts lead to in mortgage scenarios?
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Why might accountants engage in mortgage fraud?
Why might accountants engage in mortgage fraud?
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What ethical principle is NOT associated with professional conduct?
What ethical principle is NOT associated with professional conduct?
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Which of the following statements regarding ethics and values is accurate?
Which of the following statements regarding ethics and values is accurate?
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How can banks contribute to mortgage fraud?
How can banks contribute to mortgage fraud?
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What might motivate a real estate broker to engage in fraudulent practices?
What might motivate a real estate broker to engage in fraudulent practices?
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Study Notes
Dubai Land Department (DLD)
- Established in 1960 to oversee land and property affairs in Dubai
- Aims to register lands and properties systematically, safeguarding rights
- Vision: to become the global leading real estate environment to attract investments
- Mission: to create a real estate environment applying international best practice standards to guarantee all stakeholders rights and contribute to societal development
Real Estate Regulatory Agency (RERA)
- Established in 2007 by Sheikh Mohammed bin Rashid Al Maktoum
- Supported by the Dubai Land Department, RERA plays a key role in regulating Dubai's real estate scene
- Registered all real estate development and brokerage companies in Dubai
- RERA's role: licensing all real estate activities, managing developer trust accounts, licensing and organizing real estate agents, regulating rental agreements, and supervising the owners associations
- RERA also regulates real estate advertisements in the media
- Foreign nationals can own freehold property in designated areas approved by the Ruler of Dubai
- Currently, there are over 24 designated areas approved for foreign ownership.
Usufruct Rights
- Owner of a building, unit or plot can enter into a usufruct agreement with a tenant, allowing the tenant to use the leased property in its original condition, subject to fair wear and tear
- Usufruct is typically terminated upon expiry of 50 years unless otherwise agreed
- Other termination grounds include destruction of the leased property, waiver by the usufructuary, termination by a court order due to misuse
Musataha Rights
- Similar to usufruct but grants the musataha holder an additional development right.
- Maximum term is 50 years unless otherwise agreed
- Either party has the right to terminate the musataha by two years prior notice
- Payment default over a period of two years can also lead to termination
Long Term Lease (Leasehold)
- Lease period is more than 10 years and up to 99 years
- Cannot exceed 99 years and must be registered with the Dubai Land Department
- Tenancy Laws don't apply to long term leases and the Rental Dispute Settlement Centre has no jurisdiction
Rules on Real Estate Ownership
- UAE and GCC nationals and wholly owned companies can acquire all types of real estate interests anywhere in Dubai
- Foreign nationals can own freehold and all other types of interests including Musataha, usufruct, and Leasehold in the specific “Designated areas” for foreign ownership
Credit Bureau
- Collects credit information on individuals and supplies it to creditors
- Collects and synthesizes information about an individual's credit score
- Credit bureaus do not decide the decision to lend
Licensing Requirements (Consultants and Brokers)
- Licensed by the Real Estate Regulatory Agency
-
UAE or GCC nationals:
- Certified Mortgage Broker course
- Bachelors degree in Economics, Finance or Accounting
- 2 years experience in Real Estate
- Certificate of good conduct from Dubai Police
-
Expatriates:
- Certified Mortgage Broker course
- Bachelors degree in Economics, Finance or Accounting
- 3 years experience in Real Estate
- Residency under same company
- Certificate of good conduct from Dubai Police
Foreign Company Branch
- Copy of trade license
- Parent company must be in business for more than 2 years
- Corporate Articles of Organization
- Board resolution to open a branch and name a branch manager
- Branch manager must meet license requirements
- Local service agent required
- Branch activity must be similar to parent
RERA License
- Documents should be notarized by the UAE embassy overseas, ministry of foreign affairs in Dubai and translated into Arabic
- Activity fee of AED 5000 per annum
Licensing
- Issued by Dubai Government, Department of Economic Development (DED)
- Renewed annually
- Regulated by RERA
- Increasing regulation
- Must have own business premises
- Staff must have work visas
Being Truly Independent
- Broad range of banks & products
- Understanding the whole mortgage market
- Following “best advice” principles
- Full product disclosure
- Impartial and not bank or real estate biased
- Client suitability, not commission biased
Knowledge of Banks & Products
- Understand bank policies, products & product parameters
- Qualification criteria - Income, LTVs & restrictions
- Documentation requirements
- Package requirements - originals, email scans
- Turnaround times
- Individual bank quirks
- Drill down on top 3-4 banks – 90% of your business
- Knowledge of the whole market
- Create a bank & product matrix
Potential Business Sources
- Website
- Advertising - Internet, Events, Media & Flyers
- Public Relations
- Referral Sources - Real Estate Agencies, Developers & IFAs
- Customer get Customer
- Word of Mouth
Follow Up Marketing
- Thank you/closing gifts
- Ask for feedback & referrals
- Become their “go-to” person
- Get testimonials
- Act upon negative feedback
- Lead Management
- Introduction
- Prequalification & KYC
- Research
- Clear communication (verbal & written)
- Contracting
- Agree next action & contact
- Gaining commitment to meet
- Send a proposal
Case Study 1a - Fact Finding - Mr Barlow
- Emirates Airline Captain of 4 years
- Aged 40 and single
- No liabilities, earns 30k per month
- Buying in Shoreline for 2.8m
- Has 25% deposit + fees
Case Study 1a – Mr Barlow Profile
- Ethics are NOT feelings
- Ethics are NOT compliance
- Ethics are similar to but NOT the same as values
- Ethics refer to honesty, fairness and justice
- Values refer to what’s important to you
Ethics is…
- The study of principles which indicate:
- How we should behave
- Our moral duties and virtues
- Ability to discern right from wrong
Professional Conduct
- Avoid using others for profit through coercion or deception
- Use your business practices to contribute to the development of rational and moral capabilities
- Are you willing to put your career on the line to ‘do the right thing’? Sometimes being ethical means taking a calculated risk
Parting Thoughts on Ethics…
- There is no “right” way to do the wrong thing!
What is Mortgage Fraud?
- The misrepresentation or concealment of material facts to improperly influence mortgage loan underwriting
- Concealment of material facts could include:
- Material misstatement
- Misrepresentation
- Omission
Borrower’s Role in Mortgage Fraud Schemes
- Knowingly supply false information on the loan application
- Partnering with industry professionals
- Altering or falsifying income and employment information
- Hiding debt
- Misrepresenting sources of down payment
Module 1: SAFE Ethics - Introduction to Mortgage Fraud
- Attributes of Fraud for Property
- Borrower misrepresentations
- Intends for loan application to appear strong
- Borrower usually does not qualify
- Borrower intends to pay
- Purpose is to obtain a loan
Mortgage Advisors
- Falsify documents to secure client loans
- Knowingly assist fraudulent applicants
- Actively encourage clients to omit or misrepresent
- Influence bank personnel and appraisers
- Fraud for profit
- Can be the biggest initiators of mortgage fraud
Banks
- Falsifying applications and documents
- “Turning a blind eye”
- Influencing appraisers
- Taking bribes
- Assisting borrowers in taking advantage of loop-holes in policy or processing
- Deceiving clients by misrepresentation of product
Appraisers/Valuers
- Overvalue properties to allow cash-out deals
- Adjust sales price to equal appraised value
- Commit fraud for the promise of additional work
- Substantiate reports that improvements were made
Inflated Appraisals/Appraisal Fraud
- Intentionally appraised with a higher-than-market value
- Appraisers, brokers and borrowers may act in collusion
- Brokers & Banks use only one appraiser
Accountants
- Falsify documents required by lenders to qualify loans
- Rewarded with profits or promised continued business
Real Estate Brokers
- Falsifying documents
- Creating multiple sales contracts
- Hiding charges and commissions
- Paying POAs
- Influencing appraisers
Key Indicators of Mortgage Fraud
- Higher-than-typical commissions and bonuses paid to mortgage brokers and appraisers
- Fraudulent loan applications & documentation
- Higher than market appraisals
Mortgage Fraud
- Fraud for property - where the borrower commits fraud to obtain a property they might not otherwise qualify for - Borrower intends to make the payments
- Fraud for profit usually involves more than one industry insider. Goal is profit from artificially high price by selling for more than it is worth
Data Protection
- Laws in “infancy” stage
- Legislation only enacted in DIFC (based on UK)
- A number of Government initiatives aimed at developing greater regulation
- Statutory offence for:
- Publication of private matters
- Disclosure of private information
- Various sectors, such as telecoms implementing data protection methods
Misuse of Data
- Buying or selling company data
- Downloading and taking data from your company
- Passing client details without their consent
- Cold calling
- Email-blasting
- Discussing client information with third parties
Module 2
- End
Module 3
- Mortgage Products & Bank Policy
- Module 3 Content:
- UAE Mortgage Products
- Interest Rate Options
- Bank Policy
- Debt Burden Ratio (DBR)
- Restricted Segments
- Mortgage Documents & Process
- Insurance
UAE Mortgage Products
- Mainly “Vanilla” mortgage products:
- Capital & Interest
- Interest Only
- Banks & Lenders offering:
- Islamic Finance
- Conventional Mortgages
- Both
New Purchase
- Secondary Market Purchases
- Primary Market Purchases
- Valuation may not be required
- Completed Properties
- Under Construction Properties
Commercial Mortgages
- Limited number of properties:
- Retail, Office & Warehouses
- Higher rates
- Higher costs
- Maximum tenure of 10-18 years
- Offered in personal or company name
Under Construction Properties
- Financing stopped in 2009 (post correction)
- Banks have re-opened this segment
- Mainly Emaar and other Master Developers
- Payment Plans:
- Buyer has to pay first 50%
- Banks offer interest-only plans during construction
Refinance (Buy-outs)
- Dominating the mortgage market from 2013
- Reasons Why:
- Interest rate decline - encourages refinance
- More lenders
- Slower property sales
- Increased value of properties from 2010
- Lenders can see a borrowers track-record
- Credit history (AL-Ittihad Bureau)
- Central Bank Mortgage Regulation
Equity Release
- Release gains made since 2010
- Make capital work harder
- Use equity to upgrade
- Business expansion
- Buy investment property
- Not all banks willing to provide Equity Release
Interest Rate Options
- Bank Variable
- EIBOR-Linked Variable
- Fixed Rates – vary from 1-5 years
- Conventional & Islamic versions
Bank Policy
- All Banks have different lending policies
- Greater alignment since CB Mortgage Regulation
- Policy influenced by bank strategy & appetite to lend
- Banks do not share full policy details
- Innovation is key
Policy Factors
- Target Segments
- Restricted Segments
- Qualifying Criteria
- Documentation
- Process
- Properties
- Type of loans
- Risk Management
- Pricing
Interpretation of Regulations
- Banks interpretation of regulations differ:
- % of income used for eligibility calculations
- % of rent used for eligibility calculations
- Variable pay
- Stress-test rate
- Early Settlement Fees
- Use of Credit Bureau
- Providing loans for fees
Debt Burden Ratio (DBR) Rates
- Banks use different rates to calculate affordability
- Some use the offer or headline rate
- Others build in a margin of 2%
- This will effect the amount your client can borrow
- Central Bank Regulation states:
- In arriving at DBR lenders must stress test the rate by 2-4% above current rate, depending at what level interest rates are in the cycle
Case Study 2 - Employed Calculating DBR & Affordability
- Guaranteed Monthly Income:
- Basic salary
- Fixed Allowances (paid)
- Rental income (in UAE)
- 2 applicants?
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Description
Explore the key roles and functions of the Dubai Land Department (DLD) and the Real Estate Regulatory Agency (RERA). This quiz covers their establishment, vision, mission, and impact on the real estate environment in Dubai. Test your knowledge about real estate regulations and property affairs in this dynamic city.