DMAIC Methodology Quiz

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Questions and Answers

What is the second step in the process of getting employees involved in product and process improvements?

  • Measures the process and collects data (correct)
  • Analyzes the data ensuring repeatability and reproducibility
  • Defines the project’s purpose, scope, and outputs
  • Improves by modifying or redesigning existing processes and procedures

What is the primary cause of 85% of quality problems according to the text?

  • Materials and process (correct)
  • Lack of employee involvement
  • Poor communication networks
  • Inadequate supervision

What is one of the techniques mentioned to get employees involved in product and process improvements?

  • Develop open, supportive supervisors (correct)
  • Reduce employee responsibilities
  • Limit communication networks
  • Increase employee workload

What is the fifth step in the process of getting employees involved in product and process improvements?

<p>Create formal team structures (A)</p> Signup and view all the answers

What is the first step in the process of improving processes and procedures?

<p>Defining the project’s purpose, scope, and outputs (C)</p> Signup and view all the answers

What is the primary cause of 85% of quality problems according to the text?

<p>Materials and process (B)</p> Signup and view all the answers

Which technique is NOT mentioned for getting employees involved in product and process improvements?

<p>Implementing top-down decision making (D)</p> Signup and view all the answers

What is the fourth step in the process of getting employees involved in product and process improvements?

<p>Build a high-morale organization (D)</p> Signup and view all the answers

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