How to Check-In a Modem

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Questions and Answers

What must be included when submitting the check-in form for a returned modem?

  • Only the modem's serial number
  • The retail packaging of the modem
  • A detailed history of modem usage
  • The RMA and IMEI of the modem (correct)

Which action should be taken after filling out the check-in form?

  • Select the Modem Condition from the dropdown menu
  • Print the form for personal records
  • Submit Form to complete the process (correct)
  • Contact customer service for confirmation

What additional information should be included in the check-in form regarding the modem's condition?

  • The age of the modem
  • The color of the modem
  • Details about included accessories and packaging (correct)
  • Only whether it is in working order

Where can the IMEI number for the modem be found?

<p>On the bottom of the modem (B)</p> Signup and view all the answers

What is the significance of reviewing the accessory condition before submitting the form?

<p>It helps determine if the modem can be resold (C)</p> Signup and view all the answers

Flashcards

Modem Return Check-in

A form to document the return of a modem, including its condition and accessories.

RMA

Return Merchandise Authorization - a unique identifier for returned items.

IMEI

International Mobile Equipment Identity - a unique identifier for the modem.

Modem Condition

Select from the predefined options to describe the modem's condition.

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Return Accessories

Verify all accessories (cables, packaging) were included in the return shipment.

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Study Notes

Modem Return Form Instructions

  • Access the check-in form via a link.
  • Provide the RMA (Return Merchandise Authorization) number for the modem.
  • Enter the IMEI (International Mobile Equipment Identity) number from the modem's bottom.
  • Choose the modem's condition from a dropdown menu.
  • Note any further details about the modem's condition. Specify if all accessories (Ethernet cable, power cable, etc.) are present. Also mention if the return includes/used retail packaging for reusability.
  • Submit the filled-out form.

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