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Questions and Answers
What must be included when submitting the check-in form for a returned modem?
What must be included when submitting the check-in form for a returned modem?
Which action should be taken after filling out the check-in form?
Which action should be taken after filling out the check-in form?
What additional information should be included in the check-in form regarding the modem's condition?
What additional information should be included in the check-in form regarding the modem's condition?
Where can the IMEI number for the modem be found?
Where can the IMEI number for the modem be found?
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What is the significance of reviewing the accessory condition before submitting the form?
What is the significance of reviewing the accessory condition before submitting the form?
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Study Notes
Modem Return Form Instructions
- Access the check-in form via a link.
- Provide the RMA (Return Merchandise Authorization) number for the modem.
- Enter the IMEI (International Mobile Equipment Identity) number from the modem's bottom.
- Choose the modem's condition from a dropdown menu.
- Note any further details about the modem's condition. Specify if all accessories (Ethernet cable, power cable, etc.) are present. Also mention if the return includes/used retail packaging for reusability.
- Submit the filled-out form.
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