Divergence and Convergence in Problem Solving
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Questions and Answers

What is the first step in using divergence and convergence in problem-solving?

  • Begin with divergence (correct)
  • Avoid premature evaluation
  • Start with convergence
  • Suspend judgement

When should you converge during the CPS process?

  • After all avenues for more information have been exhausted (correct)
  • At the beginning of each stage
  • Before exhausting all avenues for more information
  • After suspending judgement

What should you do during convergence in problem-solving?

  • Select only what you judge will not work
  • Continue to seek more information
  • Avoid evaluating any options
  • Select only what you judge will work (correct)

In the tree diagram process, what should be done in Step 2?

<p>Break down by pulling out main sub-issues (B)</p> Signup and view all the answers

How many relevant points should be pulled down for each sub-issue in the CPS process?

<p>Two or more relevant points per sub-issue (C)</p> Signup and view all the answers

What is the primary focus of a strategic vision?

<p>Where the company is going and why (A)</p> Signup and view all the answers

How does a mission statement differ from a strategic vision?

<p>Mission statement guides present business scope, while a strategic vision guides future direction. (D)</p> Signup and view all the answers

What role do values play in a company's pursuit of its vision?

<p>Guiding the company's operations and member behavior (D)</p> Signup and view all the answers

In the context of a company's mission, what does 'who we are' refer to?

<p>The beliefs and way of doing things in the organization (C)</p> Signup and view all the answers

Which aspect of a company does a mission statement mainly address?

<p>Present business scope and purpose (C)</p> Signup and view all the answers

Why do many companies also develop a statement of values alongside their strategic vision?

<p>To guide the pursuit of the company's vision (B)</p> Signup and view all the answers

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