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Divergence and Convergence in Problem Solving

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Divergence and Convergence in Problem Solving

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Questions and Answers

What is the first step in using divergence and convergence in problem-solving?

Begin with divergence (correct)

Avoid premature evaluation

Start with convergence

Suspend judgement

When should you converge during the CPS process?

After all avenues for more information have been exhausted (correct)

At the beginning of each stage

Before exhausting all avenues for more information

After suspending judgement

What should you do during convergence in problem-solving?

Select only what you judge will not work

Continue to seek more information

Avoid evaluating any options

Select only what you judge will work (correct)

In the tree diagram process, what should be done in Step 2?

Break down by pulling out main sub-issues Signup and view all the answers

How many relevant points should be pulled down for each sub-issue in the CPS process?

Two or more relevant points per sub-issue Signup and view all the answers

What is the primary focus of a strategic vision?

Where the company is going and why Signup and view all the answers

How does a mission statement differ from a strategic vision?

Mission statement guides present business scope, while a strategic vision guides future direction. Signup and view all the answers

What role do values play in a company's pursuit of its vision?

Guiding the company's operations and member behavior Signup and view all the answers

In the context of a company's mission, what does 'who we are' refer to?

The beliefs and way of doing things in the organization Signup and view all the answers

Which aspect of a company does a mission statement mainly address?

Present business scope and purpose Signup and view all the answers

Why do many companies also develop a statement of values alongside their strategic vision?

To guide the pursuit of the company's vision Signup and view all the answers