Discount Codes Flashcards

Study Notes

Discount Codes Overview

1YR: Applies to one-year contracts for activation, upgrades, or migrations when IMEI is sold separately.
2YR: Used for two-year contracts with the same activation, upgrade, or migration conditions as 1YR.
AAC: Accessory Discount code for approved National or Regional accessory promotions.
B2A: Discounts IRU/CRU business line accessories; refer to ECPV for specific amounts.
BCO: Specific to IRU/CRU serialized device discounts, used when manually rebuilding the cart due to OPUS errors.

Discrepancy and Fulfillment Codes

DFD: Used for Direct Fulfillment shipments when discrepancies occur at FDC or MDC; notify the Market Area Coordinator.
DTR: Applies when customers receive AT&T mailers directing them to retail stores for discounts.

Employee and Price Match Discounts

EMD: Employee Discount for AT&T staff on devices or accessories; consult for complete guidelines.
EST: eStore Price Match code for matching advertised prices; conditions must be met as outlined.

Exchange and Friends/Family Codes

EXC: Only for manual exchanges when automated systems fail; specific scenarios include certain device exchanges.
FFD: Used for discounts related to Friends and Family referral promotions.

Pricing and Manager Codes

INC: For correcting incorrect pricing by OPUS, applying to any mispriced items.
MGR: Manager Discretion code, allowed for discounts outside of promotions when authorized by management; documentation required.

Promotional and Protection Codes

P01: For implementing Buy One Get One Free (BOGO) promotions, applied to the free device.
P47: Customer Service Notated code for authorized discounts by Customer Care, requiring account notations.
PRP: Price Protection code for refunding price differences within the Buyer's Remorse period.

Pay As You Go and Return Codes

PYG: Discount code specifically for Go Phone devices.
RTN: Used for returns from att.com; discounts based on original invoice pricing. For exchanges, discount to appropriate selling price with reason code EXC.

SIM and Upgrade Codes

SIM: Simple discount code for SIM cards.
UPS: Specific to South Central Region Trial Stores for cross upgrade scenarios, used when eligibility of one line applies to another device.

Description

Enhance your understanding of discount coding with these flashcards focused on contracts like 1YR and 2YR. Perfect for anyone needing quick definitions and applications of these terms in real scenarios such as activations or upgrades. Test your knowledge and improve your skills in handling serialized devices.