Digital Transformation Strategies
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Questions and Answers

Through role playing, participants can explore various conflict resolution strategies and develop empathy towards their own team members.

False

Role playing is a technique used only in customer service training sessions.

False

The SCAMPER technique is a method used for conflict resolution.

False

Role playing allows participants to step inside their own experiences and perspectives.

<p>False</p> Signup and view all the answers

In a product development context, team members can role play as manufacturers of the product.

<p>False</p> Signup and view all the answers

The SCAMPER technique is used for developing empathy towards customers.

<p>False</p> Signup and view all the answers

Role playing can be used to generate innovative solutions to complex problems.

<p>True</p> Signup and view all the answers

In a marketing strategy context, team members can role play as investors of the company.

<p>False</p> Signup and view all the answers

Role playing can help individuals develop problem-solving skills from the customer's perspective.

<p>True</p> Signup and view all the answers

The SCAMPER technique is used to encourage creative thinking about how to appeal to the target audience.

<p>False</p> Signup and view all the answers

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