Digital Transformation 2021
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Questions and Answers

Complete list of domains being of digital transformation include:

  • Customer networks, big data and innovation
  • Value, competition, customers, data and innovation (correct)
  • Competition, customers, data, value and patents
  • Customers, data and innovation
  • Strategic theme of “build platforms, not just products” is related to the domain of:

  • Value
  • Innovation
  • Data
  • Competition (correct)
  • Incumbent operating models comprise of the following types of digital transaction platforms:

  • Company, process and customers
  • Platforms, customer networks and products (correct)
  • Process digitalization, communication digitalization and buyer digitalization
  • The customer network strategy of “be faster, be easier, be everywhere, be always on” is best suited to the following customer network behavior:

    <p>Access (C)</p> Signup and view all the answers

    Changes in strategic assumptions from the analog to the digital age in terms of moving from having distinctions between partners and rivals to blurred distinctions and rivals and moving from having assets in the firm to having assets that reside in networks is related to the following domain of digital transformation:

    <p>Competition (C)</p> Signup and view all the answers

    The three key characteristics of platforms are:

    <p>Distinct types of customers, direct interaction and facilitating (D)</p> Signup and view all the answers

    According to the classification of four types of platforms, platforms such as Uber and Airbnb are classified as:

    <p>Exchange (C)</p> Signup and view all the answers

    Platforms create network effects. When the value of a service goes up as the number of users rises, this is:

    <p>Direct network effect (A)</p> Signup and view all the answers

    The way in which businesses produce, manage, and utilize information is covered by the following domain of digital transformation:

    <p>Data (C)</p> Signup and view all the answers

    Key data types for business strategy are:

    <p>Business process data, product/service data and customer data (D)</p> Signup and view all the answers

    Distinctive characteristic of the big data is NOT:

    <p>Structure (C)</p> Signup and view all the answers

    Types of experiments characterized by exploratory nature and informal design are:

    <p>Divergent (B)</p> Signup and view all the answers

    Two sided markets are faced with three challenges, namely:

    <p>Pricing the platform, winner-take-all dynamics and the threat of envelopment (A)</p> Signup and view all the answers

    Convergent experiments are not characterized by which of the following principles:

    <p>Informal (B)</p> Signup and view all the answers

    In an analog era, the value proposition was characterized by the following:

    <p>Defined by industry (D)</p> Signup and view all the answers

    Once the new technologies kick in, this can decline the relevance of a once valued product or service. One of the routes out of shrinking market can be through:

    <p>New customers (B)</p> Signup and view all the answers

    As firms try to continuously adapt their value's proposition, they may run into some organizational challenges. Which of the following does NOT belong to these challenges:

    <p>Use case of their business (D)</p> Signup and view all the answers

    The way the firm Y started selling their product/service to the customers and entering the car market is an example of which trajectory of the disruptive business models:

    <p>Outside in (D)</p> Signup and view all the answers

    The way the firm X started exploring potential impact on them and other incumbents reflects the approach of:

    <p>Laddering (A)</p> Signup and view all the answers

    Creation of a firm of “X sharing cars” by X to directly compete with the firm Y reflects which of the strategies to deal with disruptors:

    <p>Launch an independent disruptor (C)</p> Signup and view all the answers

    Study Notes

    Digital Transformation in IB Exam Sample Questions

    • Exam will have 40 questions, approximately 6-7 per lecture topic.
    • Exam format is closed-book multiple-choice, with only one correct answer per question.
    • Questions may be based on statements and short cases, or multiple-choice questions related to a case study.
    • Questions may originate from textbooks, articles, cases, or lectures.

    Complete List of Digital Transformation Domains

    • Competition, customers, data, value, and patents
    • Customers, data, and innovation
    • Value, competition, customers, data, and innovation
    • Customer networks, big data, and innovation

    Strategic Theme of "Build Platforms, Not Just Products"

    • Related to the domain of innovation.

    Incumbent Operating Models and Digital Transaction Platforms

    • Include platforms, customer networks, and products.
    • Also encompass process digitalization, communication digitalization, and buyer digitalization.
    • Customer networks focus on being faster, easier, and everywhere, always on.

    Customer Network Behaviors

    • Important behaviors include customize, access, respond to desires, and connect.

    Changes in Strategic Assumptions from Analog to Digital

    • Shift from distinct partners/rivals to blurred distinctions/rivals.
    • Move from firm-based assets to network-based assets.
    • Related to the domain of customer networks.

    Characteristics of Platforms

    • Key characteristics include distinct customer types, direct interaction, and facilitating value.
    • Other characteristics are curated offering, competition, and innovation, along with engagement, customization, and personalization.

    Platform Types

    • Platforms such as Uber and Airbnb are classified as exchange platforms.
    • Other platform types include transaction systems and ad-supported media, as well as hardware/software standards.

    Network Effects in Platforms

    • Value increases as the number of users increases, this is an indirect network effect.
    • A direct network effect is when the service value directly correlates with the number of service users.
    • A multisided network effect involves multiple interdependent user groups, for example, both buyers and sellers.
    • A semidirect network effect involves a combination/derivation of a direct and indirect effect.

    Information Utilization in Digital Transformation

    • The process of producing, managing, and utilizing information falls under the data domain.

    Key Data Types for Business Strategy

    • Business process data, product/service data, and customer data.
    • Also network data, media data, and competitor data, as well as open, real-time, and unstructured data.

    Distinctive Characteristics of Big Data

    • Structure, volume, velocity, and variety is important in understanding big data.

    Types of Experiments (Exploratory Nature)

    • Convergent experiments involve exploratory nature.
    • Divergent experiments involve exploratory nature - more informal design.
    • Causal experiments involve testing cause and effect principles through formal experimentation.
    • Confirmatory experiments involve testing and validating earlier hypothesis.

    Two-Sided Markets Challenges

    • Pricing the platform, winner-take-all dynamics, and threat of envelopment are major challenges.
    • Change in business models, threat of envelopment, and free-riding.
    • Direct interactions, advertising, and pricing

    Convergent Experiments Principles

    • Causal hypothesis, test and control groups, and informal design principles are involved.

    Value Proposition in Analog Era

    • The value proposition in the analogue era was primarily defined by specific industry features, not changing customer needs, or adaptable to various circumstances, but mainly by the industry itself.
    • It was defined by digital platforms in the analog/online era

    Routes for Shrinking Markets

    • New customers, disrupting partnerships, emerging threats, and also disrupting supply chains are routes for shrinking markets.

    Organizational Challenges Faced by Firms

    • Important organizational challenges may include dedicating leadership, allocating talent and treasure, avoiding myopia, or understanding and effectively using use cases in business.

    Case Study: Battle Between X and Y Car Firms

    • Firm X (established player) focused on large, reliable cars.
    • Firm Y (new entrant) introduced car sharing/leasing model.
    • Questions in the case study address development strategy (inside or outside) and also disruptor strategies (such as creating a competitor firm/service).
    • The questions in the case study revolve around understanding the market, understanding customer strategies, and business development strategies in the case of disruptor firms impacting established firms.

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    Description

    Prepare for your IB exam with this collection of sample questions focused on digital transformation. The quiz covers essential domains such as competition, customers, and innovation, and includes a variety of question types from lectures and case studies. Test your understanding and readiness with this comprehensive practice set.

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