Podcast
Questions and Answers
What was one of the strategic choices made by Mittelbayrische in their digital transformation?
What was one of the strategic choices made by Mittelbayrische in their digital transformation?
- Defend their position as the region's top local news provider (correct)
- Focusing solely on enhancing analog products with digital content
- Taking advantage of decreasing newspaper sales opportunities
- Developing new business areas unrelated to their existing operations
Which company focused on the enrichment of their core business with new digital services?
Which company focused on the enrichment of their core business with new digital services?
- Mittelbayrische
- A tech startup
- Staudt and Hoffmann
- Ravensburger (correct)
What commonly triggers digital transformation in companies?
What commonly triggers digital transformation in companies?
- Avoiding technological advancements
- Strategic choices or threats (correct)
- Investing heavily in physical store expansion
- Increased recruitment of IT specialists
What is a potential goal of embracing digital technologies in a business context?
What is a potential goal of embracing digital technologies in a business context?
Which company pursued limited diversification of their business through digital transformation?
Which company pursued limited diversification of their business through digital transformation?
How did Ravensburger aim to create value for its customers during digital transformation?
How did Ravensburger aim to create value for its customers during digital transformation?
What describes a key ambition of Mittelbayrische amidst their digital strategy?
What describes a key ambition of Mittelbayrische amidst their digital strategy?
What is NOT a factor that companies consider when formulating digital transformation strategies?
What is NOT a factor that companies consider when formulating digital transformation strategies?
What is the primary focus of the Ravensburger company's new business model?
What is the primary focus of the Ravensburger company's new business model?
How does the Mittelbayrische company view technology in their digital strategy?
How does the Mittelbayrische company view technology in their digital strategy?
What aspect characterizes the scope of digital transformation for Mittelbayrische?
What aspect characterizes the scope of digital transformation for Mittelbayrische?
What strategy does Ravensburger utilize in relation to new digital technologies?
What strategy does Ravensburger utilize in relation to new digital technologies?
Which of the following describes how a company should formulate its digital strategy?
Which of the following describes how a company should formulate its digital strategy?
What is one key reason customers are visiting banks less frequently?
What is one key reason customers are visiting banks less frequently?
Which factor is NOT mentioned as a driver of digital disruption in banking?
Which factor is NOT mentioned as a driver of digital disruption in banking?
How can banks leverage analytics to create value?
How can banks leverage analytics to create value?
What is one advantage that new entrants like fintech companies have over traditional banks?
What is one advantage that new entrants like fintech companies have over traditional banks?
What transformation do banks need in order to maintain competitive advantage using digital technologies?
What transformation do banks need in order to maintain competitive advantage using digital technologies?
What role does AI play in shaping competitive advantages for businesses?
What role does AI play in shaping competitive advantages for businesses?
Which of the following describes a challenge to adopting AI according to the content?
Which of the following describes a challenge to adopting AI according to the content?
What is necessary for banks to successfully transform their business digitally?
What is necessary for banks to successfully transform their business digitally?
What was a significant strategy employed by UPS to create a competitive advantage?
What was a significant strategy employed by UPS to create a competitive advantage?
Which company is cited as an example of redefining its industry through innovation?
Which company is cited as an example of redefining its industry through innovation?
What does the concept of 'reconfiguring value delivery models' entail?
What does the concept of 'reconfiguring value delivery models' entail?
Which company shifted its business model from a B2B to a B2B2C model?
Which company shifted its business model from a B2B to a B2B2C model?
What was a key action taken by Fujifilm in response to digital threats?
What was a key action taken by Fujifilm in response to digital threats?
Which of the following is NOT a driver of digital transformation mentioned?
Which of the following is NOT a driver of digital transformation mentioned?
What is meant by 'savvy customers' in the context of digital transformation?
What is meant by 'savvy customers' in the context of digital transformation?
What did Nike create as part of their new digital business initiative?
What did Nike create as part of their new digital business initiative?
What is a key factor for ensuring digital growth in an organization?
What is a key factor for ensuring digital growth in an organization?
Which aspect is NOT typically changed during digital transformation?
Which aspect is NOT typically changed during digital transformation?
Identifying measurable outcomes in a digital strategy typically focuses on benefits for which groups?
Identifying measurable outcomes in a digital strategy typically focuses on benefits for which groups?
What is a primary driver for digital transformation within companies?
What is a primary driver for digital transformation within companies?
How does a company typically leverage IT for strategic ambition?
How does a company typically leverage IT for strategic ambition?
Which of the following is considered a benefit of digital transformation?
Which of the following is considered a benefit of digital transformation?
Which element is key to formulating a digital strategy?
Which element is key to formulating a digital strategy?
What does operational excellence in the context of digital transformation refer to?
What does operational excellence in the context of digital transformation refer to?
What strategy does Ravensburger employ to enhance customer experience?
What strategy does Ravensburger employ to enhance customer experience?
What type of changes are emphasized in Ravensburger's organizational strategy?
What type of changes are emphasized in Ravensburger's organizational strategy?
Which aspect is essential for formulating a digital strategy at Ravensburger?
Which aspect is essential for formulating a digital strategy at Ravensburger?
What outcome does digital transformation aim to achieve for Ravensburger?
What outcome does digital transformation aim to achieve for Ravensburger?
Which of the following is NOT a focus area in improving Ravensburger's processes?
Which of the following is NOT a focus area in improving Ravensburger's processes?
What is a suggested outcome for the measurable objectives Ravensburger should set?
What is a suggested outcome for the measurable objectives Ravensburger should set?
In the context of digital transformation, what needs to change within Ravensburger’s organization?
In the context of digital transformation, what needs to change within Ravensburger’s organization?
Which new skill set is particularly relevant for Ravensburger’s digital transformation?
Which new skill set is particularly relevant for Ravensburger’s digital transformation?
Flashcards
Digital Transformation Triggers
Digital Transformation Triggers
Digital transformations can be driven by strategic choices or prompted by external threats.
Digital Ambitions
Digital Ambitions
Companies' desired outcomes and goals for their digital transformation journey.
Mittelbayerische Digital Ambition
Mittelbayerische Digital Ambition
To develop new business areas, enhance the company's TV portfolio, and diversify its businesses, while focusing on branding and customer interaction.
Ravensburg Digital Ambition
Ravensburg Digital Ambition
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Digital Strategy Formulation
Digital Strategy Formulation
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Competitive Advantage
Competitive Advantage
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Corporate Data Culture
Corporate Data Culture
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Digital Future Radically Different
Digital Future Radically Different
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Operational Excellence
Operational Excellence
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Standardization for Advantage
Standardization for Advantage
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Digital Business Disruption
Digital Business Disruption
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Replacing Existing Products/Services
Replacing Existing Products/Services
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Creating New Digital Businesses
Creating New Digital Businesses
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Reconfiguring Value Delivery
Reconfiguring Value Delivery
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Rethinking Value Proposition
Rethinking Value Proposition
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Push-to-Talk Button
Push-to-Talk Button
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Digital Disruption Drivers
Digital Disruption Drivers
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Digital Growth Strategy
Digital Growth Strategy
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New Business Model (BM)
New Business Model (BM)
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Digital Capabilities
Digital Capabilities
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Digital Leadership
Digital Leadership
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AI for Competitive Advantage
AI for Competitive Advantage
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Barriers to AI Adoption
Barriers to AI Adoption
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AI Outcomes
AI Outcomes
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Digital Transformation Scope
Digital Transformation Scope
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Technology's Role in Digital Transformation
Technology's Role in Digital Transformation
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New Business Models
New Business Models
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Formulating a Digital Strategy
Formulating a Digital Strategy
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Process Improvement: Ravensburger
Process Improvement: Ravensburger
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Process Improvement: Mittelbayrische
Process Improvement: Mittelbayrische
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Digital Capabilities Investment: Ravensburger
Digital Capabilities Investment: Ravensburger
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Digital Capabilities Investment: Mittelbayrische
Digital Capabilities Investment: Mittelbayrische
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Digital Strategy Formulation: Step 1
Digital Strategy Formulation: Step 1
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Digital Strategy Formulation: Step 2
Digital Strategy Formulation: Step 2
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Digital Strategy Formulation: Step 3
Digital Strategy Formulation: Step 3
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Digital Strategy Formulation: Step 4
Digital Strategy Formulation: Step 4
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Leveraging IT for Strategy
Leveraging IT for Strategy
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Digital Transformation Changes
Digital Transformation Changes
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Measurable Outcomes (Company)
Measurable Outcomes (Company)
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Measurable Outcomes (Employees)
Measurable Outcomes (Employees)
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Ensuring Digital Growth (Ambidexterity)
Ensuring Digital Growth (Ambidexterity)
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Drivers of Digital Transformation
Drivers of Digital Transformation
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Study Notes
Session Topics
- Questions addressed during the session included how digital transformation can create competitive advantage and how to formulate a digital strategy.
- The session outlined a three-part structure: Why, What, and How.
- The 'Why' section analyzed the drivers of digital transformation.
- The 'What' section detailed creating a competitive advantage with digital technologies, including customer intimacy and business model reinvention.
- The 'How' section discussed digital capabilities, leadership, and process transformation.
Competitive Advantage Through Digital Strategy
- A clear and transformative ambition is needed to use digital technologies to transform a business.
- There are three options: Enhance customer experience, focus on operational excellence, and reinvent the business model.
Enhancing Customer Experience
- Use new communication channels to enhance customer reach and engagement.
- Utilize data and analytics to create a deep understanding of customers.
- Adapt the organization to meet customer needs.
- Continuously improve the customer experience.
Focusing on Operational Excellence
- Use technology to improve business processes.
- This approach is hard for competitors to replicate.
Reinventing Business Model
- Reinvent industry to avoid disruption.
- Substitute existing products and services with new ones.
- Develop entirely new digital businesses.
- Reimagine value delivery models, linking products with services and data to create value.
- Rethink the value proposition and company presence in the current market.
Burberry Case Study
- Burberry created a competitive advantage by creating a compelling customer experience, creating a unified world experience available online and in their stores.
UPS Case Study
- UPS's competitive advantage was based on efficiency, using standardization to improve their services.
Airbnb Case Study
- Airbnb focused on reinventing the hospitality industries business model.
Fujifilm Case Study
- Fujifilm successfully pivoted from film to cosmetics.
Nike+ Case Study
- Nike created a new digital business unit, Nike+, focused on athletic apparel and experiences
Digital Transformation Drivers
- Customers: Savvy customers are demanding more from businesses, using digital tools to interact and expect faster service. Customer expectations are changing, which is impacting how businesses are functioning.
- Competition: Fintech threats and the need to adapt to changing industry dynamics are causing disruption and new entrants are changing how customers interact with existing banks.
- Data: Digital technologies, including analytics, empower businesses to improve decision making and customer understanding.
- Innovation: The digital revolution is leading to faster innovation compared to traditional banks.
- Value: Digital technology enhances the value created by banks, providing new opportunities for customers (e.g., smartphone cash withdrawals).
Digital Transformation Outline
- The session focused on competitive advantage through a digital strategy, including strategies using AI, and how to formulate a digital strategy by showing comparisons between three different business, encompassing their key success factors.
How to Formulate a Digital Strategy
- Define your digital ambition, including how your business strategy will change in the digital world.
- Identify changes that need to be implemented in processes, products, and business models.
- Set up measurable outcomes, assessing the company and employee benefits.
- Make it evolve, continuously adjusting and adapting to changes in digital technology and customer needs
Key Success Factors for Digital Transformation
- Leadership support is a key factor
- The importance of digital capabilities from the company
- Focus on regional content and offerings in specific areas
Takeaways
- Key points focus on customer intimacy, competitive advantage enabled by digital transformation, and operational excellence are essential options when adopting a new digital strategy.
Conclusion
- The slides present a variety of points, figures, and case studies around the topic of formulating a digital strategy and implementing digital transformation. The insights offer a good summary around how businesses are approaching digital transformation and competitive advantage.
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