Digital Strategy and Ambidexterity Session 3
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Questions and Answers

Which characteristic is NOT typically associated with current customers?

  • Can be involved in the innovation process
  • Brand can be co-created by customers
  • Connected and active
  • More loyal (correct)
  • Which of the following best describes a driver of digital transformation that involves testing new features quickly?

  • Competition
  • Experimentation (correct)
  • Innovation
  • Customers
  • In the context of digital business strategies, which session focuses on 'Creating a competitive advantage with digital technologies'?

  • Session 5: Differentiation strategies and competition in the sharing economy
  • Session 6: Digital strategy and Business process transformation
  • Session 3: Strategy approaches and ambidexterity strategy (correct)
  • Session 1: Rethinking strategy in the digital era
  • What is a key question addressed regarding the impact of digital disruption?

    <p>Does strategy still matter in the age of digital disruption? (D)</p> Signup and view all the answers

    Which session focuses on 'Fostering innovation in the digital era'?

    <p>Session 8: Digital strategy execution in practice (C)</p> Signup and view all the answers

    What is a primary approach for companies to remain competitive in the digital age?

    <p>Thinking about their digital growth (D)</p> Signup and view all the answers

    What step did Fujifilm take in response to the threat of digital photography?

    <p>Reinventing its business model by using expertise in chemicals for cosmetics (B)</p> Signup and view all the answers

    What does ambidexterity in a business model refer to?

    <p>Reinforcing presence in current markets while innovating (A)</p> Signup and view all the answers

    What is a common strategy when products are under digital threat?

    <p>Considering product replacement (C)</p> Signup and view all the answers

    Which statement best describes a source of competitive advantage in the digital era?

    <p>Investing in innovative digital technologies (A)</p> Signup and view all the answers

    Flashcards

    Digital Threat

    When a company's traditional products or services are challenged by new digital technologies or business models.

    Reinventing Business Model

    A strategy where a company adapts to digital threats by creating new products, services, or ways of doing business.

    Competitive Advantage

    What allows a company to outperform its competitors in the market.

    Ambidexterity Strategy

    A strategy where a company can successfully manage both its current business and new digital ventures.

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    Rethinking Value Proposition

    A strategy where a company modifies its products or services to meet the evolving needs of its customers.

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    Scale

    The ability of a business to expand its operations and reach a larger market.

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    Transactional costs

    The expenses involved in carrying out a transaction, such as marketing, negotiation, and administration.

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    Vertical integration

    A strategy where a company controls multiple stages of its value chain, such as production, distribution, and retail.

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    Digital growth

    Expanding a business using digital technologies and strategies.

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    Digital transformation

    The process of fundamentally changing a business by integrating digital technologies and processes.

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    Study Notes

    Session 3: Strategy Approaches and Ambidexterity Strategy

    • This session focuses on strategic approaches in the digital age, and the concept of ambidexterity strategy
    • Digital transformation requires new strategic approaches (Beyond traditional analysis, planning, and execution)
    • Companies need to think about digital growth for remaining competitive
    • There are various different ways to create competitive advantages with current digital technologies
    • There are different appropriate strategic approaches for various environments, from stable to dynamic and unpredictable

    Digital Journey

    • Companies should define their digital strategy, given the new rules of the game in the digital era
    • To stay competitive, companies need to consider how digital technologies and constraints impact their strategies
    • There are diverse ways to create a competitive advantage using digital technologies
    • Businesses face new rules of the game; digital technologies challenge traditional approaches

    Revise and Discuss (1)

    • Case Study: Fujifilm

    • Fujifilm's traditional business models became obsolete due to digital photography and smart phones replacing film and cameras

    • To combat this, Fujifilm transitioned into new areas like cosmetics and film, while leveraging its existing expertise

    • The case study explores various options for adaptation, such as creating customer intimacy, reinventing the business model with digital offerings, focusing on operational excellence, or substituting product lines

    Revise and Discuss (2)

    • General Case: Dealing with digital threats to products

    • Companies facing a digital threat to their products have several options:

    • Ignore the threat and invest more in developing their products

    • Employ a "wait and see" approach

    • Repurpose or replace their products

    Revise and Discuss (3)

    • General Case: Reinvigorating a company through Reinventing its business model
    • Reinventing a business model by strengthening its market presence; for example, re-thinking value propositions and meeting current needs.
    • Options for Reinvention include: Rethinking value proposition, ambidexterity, network effect, and learning experience

    Revise and Discuss (4)

    • Question: What are the classic sources of competitive advantage?

    • Answers include:

    • Companies with a highly developed scale of operations

    • Organizations with the lowest transactional costs

    • Companies with fully integrated functional components of the businesses.

    Revise and Discuss (5)

    • Question: What is not a characteristic of a current customer?

    • The answer is not "More loyal" because customers are increasingly connected and involved in innovation, and often co-create brands.

    Revise and Discuss (6)

    • Question: What is the main driver of companies quickly testing new digital features?

    • Answer: Experimentation

    Course Schedule

    • The course covers broad topics including: digital strategy formulation, strategy approaches, digital platforms strategies, differentiation strategies, digital business processes, digital leadership development, and digital strategy executions.

    Questions Addressed During This Session

    • Question: Does strategy still matter in the age of digital disruption?
    • Question: How to ensure a company's digital growth?

    Drivers of Digital Transformation

    • Key Concepts (Why, What, How):
      • Why: Analyzing the new rules of the game, and opportunities enabled by digital technologies.
      • What: Creating a competitive advantage, (customer intimacy/operational excellence/reinventing business models)
      • How: Digital capabilities, digital leadership, & transforming business processes, transforming the organization and managing the ecosystem in the process

    Different Strategy Approaches

    • The traditional strategy approach (analysis, planning, and execution) is not sufficient
    • Strategies in the digital world need to adjust to various environments

    Strategy in the Digital Age of Disruption

    • The extent to which companies can predict the environment and change it affects their strategy choice
    • Adaptability is key in responding to dynamic environments

    Classical Approach (Be Big)

    • This approach works in stable markets with established brands and high regulation.
    • Businesses have some predictable markets with few technology changes, and few changes in consumer needs.

    Adaptive Approach (Be Flexible)

    • A dynamic, flexible approach is recommended when circumstances are unpredictable and technological changes frequent

    Visionary Approach (Be First)

    • This is suitable for companies creating or recreating industries
    • Companies aiming to capitalize on new opportunities or address customer needs should adopt this strategy

    Shaping Approach

    • Companies that actively re-shape their surrounding ecosystem.
    • This is a collaborative strategy with several organizations together in the same industry

    Renewal Strategy

    • A strategy for when a company is under threat; The need for transformation when a business is under threat
    • The strategy is to ensure the survival of the company

    Strategy Making Processes

    • Summarizes the analysis, planning, and execution aspects of various strategic elements in relation to changing business conditions

    Ambidexterity Strategy

    • A strategy that balances exploitation (leveraging existing ideas from operations as a competitive advantage) and exploration (seeking new ideas as competitive advantages).
    • Maintaining a balance in the use of existing strategies for maintaining competitiveness while exploring new markets or opportunities
    • Key to maintaining competitiveness when the market is uncertain

    Achieving Ambidexterity Strategy

    • This entails determining suitable approaches to ensure a balance between maintaining profitability/operations of existing strategies while simultaneously exploring new markets and opportunities

    Digital Growth Strategies

    • Integration: Integrating new ideas into existing businesses/approaches
    • Separation: Creating separate organizations/teams to explore new ideas
    • Ecosystem: Collaborating with other businesses to explore and develop new ideas jointly to create larger opportunities

    Separation Approach

    • A common approach used to achieve ambidexterity.
    • Organizations create separate teams or groups that develop and research alternative methods and products

    Switching Approach

    • A responsive approach is necessary in dynamic environments

    Self Organizing Approach

    • This is particularly applicable in the case of smaller, more responsive organizations that rely on agility and rapid action.

    Ecosystem Approach

    • Companies can partner with others or pursue acquisitions to gain the means to be more receptive and responsive to disruptive, dynamic environment
    • Companies use these approaches (acquisitions, partnerships, and incubators) to help source new ideas

    BI & A and Ambidexterity

    • BI & A helps companies enhance knowledge acquisition and improve decision-making.
    • These tools are beneficial for achieving a successful ambidexterity strategy given that they enable better insight into the business, external forces, and future developments

    Resource Allocation

    • It is crucial to adjust allocation depending on whether the environment is predictable and malleable or dynamic and disruptive.
    • The allocation of resources, therefore, has to be made dynamically and fluidly to adapt to external factors and changes

    Takeaways

    • Companies need to anticipate and react to digital disruption
    • Maintaining a balance between exploitation and exploration is critical to growth
    • Resources allocation should be flexible to accommodate changes in the market, as the market conditions evolve

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    Description

    This quiz covers key concepts in digital strategy and ambidexterity from Session 3. Explore how companies adapt their strategic approaches to navigate digital transformation and create competitive advantages. Understand the diverse strategies required for different business environments in the digital age.

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