Digital Marketing: Reach, Trust, and Loyalty

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Questions and Answers

What is one of the advantages of digital marketing?

  • Spending
  • Omnichannel marketing
  • Target audiences in a crowded digital space
  • Cost effective (correct)

Which of the following is a challenge of digital marketing?

  • Relationship building
  • Spending (correct)
  • Faster results
  • Reach

What are the categories of e-commerce?

  • Physical products, Digital products, Services (correct)
  • Physical products, Digital products, Omnichannel marketing
  • Services, Software, Technology
  • Cost effective, Adapts to new technologies, Reach

What is the difference between e-commerce and e-business?

<p>E-commerce is buying products; E-business refers to all business conducted online (B)</p> Signup and view all the answers

What can digital marketing be used to do?

<p>Reach consumers online (D)</p> Signup and view all the answers

Which of the following is an advantage of digital marketing?

<p>Brand recognition (C)</p> Signup and view all the answers

What is the worth of the US retail e-commerce market?

<p>$1.05 trillion (A)</p> Signup and view all the answers

During which period did the invention of the smartphone occur?

<p>Reinvention period for RETAIL + SERVICES + CONTENT - 2007-2018 (A)</p> Signup and view all the answers

Which company is a major player in search?

<p>Google/Alphabet (A)</p> Signup and view all the answers

What tactic is used for awareness in the customer journey?

<p>Optimizing website content (C)</p> Signup and view all the answers

Which trend in e-commerce involves AR and VR?

<p>Immersive customer experiences (C)</p> Signup and view all the answers

During which period did the financial crash occur?

<p>Consolidation period for RETAIL + SERVICES - 2000-2007 (B)</p> Signup and view all the answers

Which company is a major player in advertising?

<p>Google/Alphabet (B)</p> Signup and view all the answers

What is the formula for impressions?

<p>Impressions = Reach * Frequency (C)</p> Signup and view all the answers

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