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Questions and Answers
What year was the Bankamatik service launched?
Which of the following services can be performed through Bankamatik?
Which of these options describes a limitation of currency exchange at Bankamatik?
What is a major advantage of Bankamatik services?
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Which transaction type cannot be completed without a card at Bankamatik?
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What is needed to update personal or business contact information?
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Which of the following is NOT a service offered by Bankamatik?
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Which of these services allows for deposits and withdrawals without a card?
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What limitation exists when transferring funds using account numbers?
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What fees are associated with Bankamatik services?
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Study Notes
Digital Channels
- Bank offers multiple digital services including Internet Branch, Phone Branch, İşCep, Bankamatik, Maximum Mobile, and Maximum İşyerim
Bankamatik Overview
- Bankamatik was launched in 1982
- Provides 24/7 banking services including cash withdrawals and deposits
- Services available nationwide
Available Transactions
-
Funds Transfer:
- Funds transfer using customer numbers for all currencies and TL accounts
- Funds transfer using account numbers for TL transfers - instruction codes "Çok sınırlı", "Sınırlı", "Standart" or "Sınırsız" do not impact the transfer process
-
Investment:
- Investments such as purchasing mutual funds, gold, and government bonds
-
Information Updates:
- Updating personal/business contact information like phone, fax, and email
-
Mobile Transactions (İşCep):
- İşCep (QR code/Bluetooth) transactions for deposits and withdrawals from accounts without a card
-
Funds Transfers to Other Customers:
- Sending money (Cebe Havale) to either bank customers or non-customers via the phone system, which can be collected without a card
-
Transaction Limitations:
- Changing transaction limitations (instruction codes/limits)
-
Credit Risk Reports:
- Obtain credit risk reports
- Reports can only be generated for the requesting customer’s information
-
Other Services:
- Deposits and withdrawals from various currency and TL accounts
- Electronic Funds Transfer (EFT) can be done through the card menu or IBAN to other bank-accounts
- EFT cannot be performed without a card at the ATM
- Foreign currency exchanges (US dollar, Euro, and British Pound) are possible
- Currency arbitrage is not available
- Paying loans or credit card installments (both with and without card)
- Paying personal debt (both with and without card)
- Currency deposits for profit or loss (only with USD, EUR, or GBP)
Fees
- All transactions come with a fee
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Description
This quiz explores various digital banking services provided by banks, including Bankamatik, and their functionalities. Learn about features such as funds transfer, investment options, and mobile transactions. Understand how digital channels have transformed banking services for customers since their inception.
