E-CRM in Digital Banking

The key components of digital banking include online banking, mobile banking, and beyond. It encompasses the front end, back end, and middleware that connects these nodes.

Middleware in digital banking is software that bridges operating systems or databases with other applications, enabling the integration of different banking services and platforms.

Digital banking enables users to access financial data through desktop, mobile, and ATM services, providing convenient and comprehensive access to banking products and transactions.

<p>Digital banking is more than just a mobile or online platform because it includes middleware solutions that facilitate the integration of various banking services and platforms.</p> Signup and view all the answers

<p>A digital bank represents a virtual process that includes online banking, mobile banking, and beyond. It must encompass the front end, back end, and middleware, and facilitate all functional levels of banking on all service delivery platforms.</p> Signup and view all the answers

<p>Digital banking encompasses the front end, the back end, and the middleware that connects these nodes.</p> Signup and view all the answers

<p>Digital banking involves high levels of process automation, web-based services, and may include APIs enabling cross-institutional service composition, while traditional banking is not primarily based on internet delivery.</p> Signup and view all the answers

<p>Middleware in digital banking bridges operating systems or databases with other applications, allowing for seamless integration and functionality across platforms.</p> Signup and view all the answers

<p>A digital bank should have all the same functions as a head office, branch office, online service, bank cards, ATMs, and point-of-sale (POS) machines.</p> Signup and view all the answers

<p>Digital banking represents a virtual process by encompassing online banking, mobile banking, and beyond, and by including the front end, back end, and middleware that connects these nodes.</p> Signup and view all the answers