Designing a Questionnaire

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Questions and Answers

What is the primary purpose of formulating hypotheses before creating a questionnaire?

  • To design the layout of the questionnaire.
  • To choose respondents for the survey.
  • To determine the information relationships that will be investigated. (correct)
  • To ensure all questions are simple and straightforward.

Which variable represents the outcomes that are influenced by the independent variable?

  • Mediating variable
  • Independent variable
  • Moderating variable
  • Dependent variable (correct)

What is one of the key considerations when selecting a method of administration for a survey?

  • The random distribution of questionnaires
  • The complexity of the variables being investigated
  • The aesthetic design of the questionnaire
  • The existing knowledge of the respondents (correct)

Why is it suggested to avoid writing your own complex questions in a questionnaire?

<p>Existing scales may provide better reliability. (C)</p> Signup and view all the answers

Which step involves determining the necessity and sequence of questions in a questionnaire?

<p>Step 3: Content (C)</p> Signup and view all the answers

Which consideration is important to ensure respondents can provide accurate answers?

<p>Whether respondents have the necessary information (D)</p> Signup and view all the answers

What do moderating variables in a research model typically affect?

<p>The relationship between the independent and dependent variables (A)</p> Signup and view all the answers

What is the benefit of using well-established questions or scales from literature when designing a questionnaire?

<p>It enhances the reliability and comparison of results. (D)</p> Signup and view all the answers

What is a convenience sample?

<p>Choosing the most accessible population members for information. (C)</p> Signup and view all the answers

Which scenario best illustrates selection bias?

<p>Conducting research on music preferences among high school students using only band members. (B)</p> Signup and view all the answers

What does non-response bias indicate?

<p>Respondents have completely different characteristics than the general population. (C)</p> Signup and view all the answers

In a quota sample, what is the primary method of selection?

<p>Interviewing a specific number of individuals in each of several defined categories. (D)</p> Signup and view all the answers

How are data organized in a dataset when coded?

<p>Rows represent observations while columns represent questions. (C)</p> Signup and view all the answers

What is a primary characteristic of between-subjects designs?

<p>Each participant experiences only one condition (C)</p> Signup and view all the answers

What does the term 'independent variable' refer to in an experimental design?

<p>A variable that is manipulated to observe its effect (C)</p> Signup and view all the answers

What is one of the disadvantages of a within-subjects design?

<p>Longer duration which may lead to fatigue effects (D)</p> Signup and view all the answers

How can researchers assess whether the independent variable manipulation is effective?

<p>Through significant differences in dependent variable measures (C)</p> Signup and view all the answers

What is a potential threat to internal validity in within-subjects designs?

<p>Participant fatigue effects (B)</p> Signup and view all the answers

Which of the following is an accurate statement regarding control groups?

<p>They receive no treatment or a placebo treatment (D)</p> Signup and view all the answers

What is a major advantage of using a between-subjects design?

<p>It prevents potential fatigue effects associated with longer durations (A)</p> Signup and view all the answers

What is a common strategy to enhance internal validity in experimental designs?

<p>Implementing a control group for comparison (A)</p> Signup and view all the answers

What is the primary purpose of a Likert question?

<p>To specify a level of agreement to a statement (C)</p> Signup and view all the answers

Which practice should be avoided to ensure effective question phrasing?

<p>Using complex vocabulary (C)</p> Signup and view all the answers

What does measurement bias refer to?

<p>Systematic differences between observed and actual values (D)</p> Signup and view all the answers

What is a potential impact of poorly phrased survey questions?

<p>Respondents skipping questions or answering incorrectly (A)</p> Signup and view all the answers

What is an example of a double-barreled question?

<p>What is your level of satisfaction with this book and this magazine? (C)</p> Signup and view all the answers

What is the recommended number of response levels for Likert questions?

<p>Five, seven, or nine levels (A)</p> Signup and view all the answers

What can implicit assumptions in survey questions lead to?

<p>Confusion and misinterpretation (B)</p> Signup and view all the answers

What is social desirability bias?

<p>The inclination of respondents to answer in a way that aligns with their social expectations. (A)</p> Signup and view all the answers

Where should specific questions typically be placed in a survey sequence?

<p>In the middle of the survey (A)</p> Signup and view all the answers

Which type of question allows respondents to answer in their own words?

<p>Open-ended question (B)</p> Signup and view all the answers

How does a multichotomous question differ from a dichotomous question?

<p>A multichotomous question has more than two options, whereas a dichotomous question has only two. (B)</p> Signup and view all the answers

What type of question is useful for regression analysis due to its binary nature?

<p>Dichotomous question (B)</p> Signup and view all the answers

Which of the following statements is true about scales?

<p>Scales may include Likert-type and Osgood-type scales. (C)</p> Signup and view all the answers

Which of these options represents a fixed-alternative question with only two response options?

<p>Do you own a smartphone? (A)</p> Signup and view all the answers

What characterizes an open-ended question?

<p>It encourages detailed responses in the respondent's own wording. (D)</p> Signup and view all the answers

In a multichotomous question, which example is more representative?

<p>What is your age group? (B)</p> Signup and view all the answers

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Study Notes

Designing a Questionnaire

  • The process of designing a questionnaire is often more intricate than initially perceived.

Steps for a Questionnaire

  • The first step is defining the desired information to be gathered.
  • The second step involves deciding on the method of administration.
  • The third step focuses on the content of the questionnaire, considering the form, wording, and sequence of questions.

Modelling Questions

  • Independent variables (X) influence dependent variables (Y).
  • Moderating variables (Z) affect the relationship between independent and dependent variables.
  • Mediating variables (M) explain the mechanism by which independent variables influence dependent variables..

Methods of Administration

  • Determining how to collect data is crucial after defining what information is needed.

Asking Questions Properly

  • Is the question necessary?
    • Validate the question's relevance by reviewing the established model.
  • Are several questions needed instead of one?
    • For complex variables, consider utilizing existing questions or scales found in literature.
  • Do respondents have the necessary information?
    • Ensure that participants possess the knowledge to answer a question accurately.
  • Will respondents give the information?
    • Address potential social desirability bias, which occurs when respondents answer questions in a manner perceived favorably by others.

What Content?

  • Evaluate the necessity of each question.
  • Determine if multiple questions are needed for complex variables.
  • Leverage existing questions or scales from research literature.
  • Utilize resources such as “Handbook of Marketing Scales” (Bearden et al., 2012).

Different Question Forms:

  • Open-Ended Questions
    • Allow respondents to provide their own answers without pre-defined options.
    • Examples: "How old are you?", "What commercials did you see last night?", "Why did you choose a Sony plasma TV?".
  • Multichotomous Questions
    • Provide a fixed set of alternatives for respondents to choose from.
    • Examples: "How old are you?", "How many long-distance calls do you make weekly?"
  • Dichotomous Questions
    • Offer only two alternative responses.
    • Example: "Do you intend to purchase a car this year?".
  • Scales
    • Present a series of fixed alternatives, allowing respondents to rate their agreement or opinion.
    • Common types include Likert-type and Osgood-type scales.

Phrasing Questions Effectively

  • Use simple language.
  • Avoid ambiguity or imprecise wording.
  • Minimize implicit assumptions.
  • Avoid generalizations and estimates.
  • Refrain from double-barreled questions (asking two questions at once).

Measurement Bias

  • Involves systematic differences between observed values and actual values.
  • Can occur due to improperly calibrated scales or poorly worded questions.

Sequencing Questions

  • Organize questions logically, including:
    • Introduction to the study.
    • Introductory or opening questions.
    • Specific questions relevant to the research model.

Sampling Bias

  • Selection Bias: Occurs when the sampling method excludes a portion of the target population.
  • Non-Response Bias: Arises when respondents who choose not to participate differ significantly from the overall population.

Coding Data

  • Raw data represents observations.
  • Columns represent questions in a dataset..

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