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Design Thinking and Client Involvement Quiz

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Design Thinking and Client Involvement Quiz

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Questions and Answers

Why do designers make their clients part of the design experience?

To impress them with the chaos of backstage

To show them the flaws in their own organization

To give them a glimpse behind the scenes and improve results (correct)

To keep them entertained during the process

What did the client initially think about the design process?

It was flawless and well-organized

It was chaotic and unprofessional

It needed more client involvement

It lacked structure and process (correct)

How did the client's perception change over time?

She stopped working with the designers

She became a supporter and promoted design thinking in her company (correct)

She criticized the chaos even more

She distanced herself from the design process

What did the author warn about involving clients in the design process?

It can be messy (B) Signup and view all the answers

What is the benefit of having the client actively participate in the design process?

Better results (B) Signup and view all the answers

What is one reason for designers to involve their clients in the design process?

To receive better results with client involvement (D) Signup and view all the answers

What analogy does the text use to describe the chaos behind a flawless performance?

A chaotic theater backstage (B) Signup and view all the answers

What was the initial reaction of the client to the design process?

Frustrated and disappointed (A) Signup and view all the answers

What transformation did the client undergo after a few weeks?

Became a design thinking advocate (B) Signup and view all the answers

What is the main reason for designers to make their clients part of the design experience?

To ensure better results (A) Signup and view all the answers