Design Thinking and Client Involvement Quiz

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Questions and Answers

Why do designers make their clients part of the design experience?

  • To impress them with the chaos of backstage
  • To show them the flaws in their own organization
  • To give them a glimpse behind the scenes and improve results (correct)
  • To keep them entertained during the process

What did the client initially think about the design process?

  • It was flawless and well-organized
  • It was chaotic and unprofessional
  • It needed more client involvement
  • It lacked structure and process (correct)

How did the client's perception change over time?

  • She stopped working with the designers
  • She became a supporter and promoted design thinking in her company (correct)
  • She criticized the chaos even more
  • She distanced herself from the design process

What did the author warn about involving clients in the design process?

<p>It can be messy (B)</p> Signup and view all the answers

What is the benefit of having the client actively participate in the design process?

<p>Better results (B)</p> Signup and view all the answers

What is one reason for designers to involve their clients in the design process?

<p>To receive better results with client involvement (D)</p> Signup and view all the answers

What analogy does the text use to describe the chaos behind a flawless performance?

<p>A chaotic theater backstage (B)</p> Signup and view all the answers

What was the initial reaction of the client to the design process?

<p>Frustrated and disappointed (A)</p> Signup and view all the answers

What transformation did the client undergo after a few weeks?

<p>Became a design thinking advocate (B)</p> Signup and view all the answers

What is the main reason for designers to make their clients part of the design experience?

<p>To ensure better results (A)</p> Signup and view all the answers

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