Questions and Answers
Why do designers make their clients part of the design experience?
To give them a glimpse behind the scenes and improve results
What did the client initially think about the design process?
It lacked structure and process
How did the client's perception change over time?
She became a supporter and promoted design thinking in her company
What did the author warn about involving clients in the design process?
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What is the benefit of having the client actively participate in the design process?
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What is one reason for designers to involve their clients in the design process?
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What analogy does the text use to describe the chaos behind a flawless performance?
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What was the initial reaction of the client to the design process?
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What transformation did the client undergo after a few weeks?
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What is the main reason for designers to make their clients part of the design experience?
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