Design Sprint (5) Phases and Empathy Mapping

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What is the purpose of the Empathy map mentioned in the text?

To prioritize the needs of the design team

To create a visual representation of the user's journey

To identify key themes and problems affecting users based on their quotes, actions, behaviors, pains, and feelings (correct)

To capture the user's progression from beginning to end

Which component is NOT part of an effective user journey map as mentioned in the text?

User's awareness (correct)

Journey stages

User's progression

Protagonist creation

What is the main focus during the 'Understand' phase of the Design Sprint process?

Prioritizing the needs of the design team

Creating a narrative arc around each user type

Capturing the user's progression from beginning to end

Gaining a clear picture of the design challenge (correct)

In what way does the Empathy map help in understanding users?

By identifying key themes and problems affecting users based on their quotes, actions, behaviors, pains, and feelings Signup and view all the answers

What does the Customer Journey Map illustrate?

Variation of stages in a user's journey Signup and view all the answers

What is NOT a part of an effective User Journey Map?

Key themes and problems affecting users based on their quotes, actions, behaviors, pains, and feelings Signup and view all the answers

During the 'Crazy 8s' exercise, participants are expected to sketch out how many different variations of their strongest solution?

Eight variations Signup and view all the answers

What is the time limit suggested for drawing rough ideas during the 'Ideas' phase?

20 minutes Signup and view all the answers

In the 'Art Museum' step, what should ideally happen with the sketches when put on the wall?

They should be anonymous Signup and view all the answers

How many dot stickers is each team member given in the 'Heat Map' step?

Three dot stickers Signup and view all the answers

What is the main purpose of the 'Solution Sketch' step in the Design Sprint process?

To create a detailed end-to-end solution for the problem Signup and view all the answers

What is the primary objective of the 'Five Step Process to Reaching Consensus' mentioned in the text?

To reach a mutual agreement on potential solutions Signup and view all the answers

What is the purpose of the Dot Voting activity in the Sprint Team process?

To choose the best solution using one vote per member Signup and view all the answers

What is the role of the Stitcher in the Sprint Team process?

To collect components from the Makers and combine them seamlessly Signup and view all the answers

What is the rationale behind interviewing only five users for testing the prototype?

To identify 85% of the problems after listening to 5 people Signup and view all the answers

What is the responsibility of the Asset Collector in the Sprint Team process?

To provide photos, icons, or relevant content to assist the Makers Signup and view all the answers

During which phase of the Design Sprint process should the Sprint Team create a Story Board on a whiteboard?

'Ideate' phase Signup and view all the answers

In the Speed Critique activity, what is the purpose of using sticky notes?

To capture big ideas while walking through the solution Signup and view all the answers

What is the responsibility of the Writer in the Sprint Team process?

To write realistic text for the prototype Signup and view all the answers

What does The Sprint Team do during the Prototype phase of the Design Sprint process?

"Fake" a first version realistic enough to test with users Signup and view all the answers

"The Nielson Model suggests that you only need to interview five users who fit in with your target customer profile." What is the rationale behind this suggestion?

Testing more than five users diminishes the value of return since you will already have identified 90% of problems after listening to 5 people. Signup and view all the answers

What does 'Supervote' involve in the Sprint Team process?

The decider making final decisions with three votes Signup and view all the answers