10 Questions
According to the text, what is the first step in the check out process?
Introduce yourself to the customer
According to the text, what should be verified when checking the Checklist Widget?
Payment method and trade in
According to the text, what should be asked when the customer has a trade in?
If they have removed all items from the trade in
According to the text, what information should be provided to the print team for a trade in?
Mileage, Title, and registration
According to the text, what should be asked if the customer has a lease?
Not mentioned in the text
Which step in the check out process involves asking the customer for their Driver's License?
Step 3
What information should be provided to the print team for a trade in?
Mileage, Title, and registration
What payment methods are mentioned in the Checklist Widget?
Cash, 3rd Party, Tesla Lending, Tesla Leasing
What should be asked if the customer has a trade in?
All of the above
What is the purpose of opening the customer's account in DRO?
To access the customer's personal information
Delivery Check Out Steps Quiz: Test your knowledge on the essential steps to complete a delivery check out process. Learn how to introduce yourself to the customer, open their account in DRO, verify their ID, and check the checklist widget for payment method and other important details. Take the quiz to sharpen your skills and ensure a smooth check out process.
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