Defining Organizational Values and Strategy
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Questions and Answers

Which of the following statements is true about the definition of values in an organization?

  • Values should focus solely on financial gain.
  • Values should describe aspects of how the organization currently is. (correct)
  • Values are irrelevant in defining organizational culture.
  • Values should be aspirational rather than reflective of current practices.

    • Values in higher education institutions often include phrases that are original and inspiring.

    False

    What is the purpose of stating core values in an organization?

    To help define the type of organization it strives to be.

    An example of a strategic value is __________.

    <p>commitment to excellence</p> Signup and view all the answers

    Match the types of values to their descriptions:

    <p>Individual values = Examination of personal values of the organization's staff Strategic values = Values related to the strategic logic of the organization Operational philosophy = Assumptions on how things are done and decisions are made Organizational culture = Combination of individual and organizational values in social interactions</p> Signup and view all the answers

    Which of the following values is considered a common institutional value?

    <p>Diversity</p> Signup and view all the answers

    The process of identifying institutional values should be solitary and top-down.

    <p>False</p> Signup and view all the answers

    Values should be integrated into all relevant aspects of __________ life.

    <p>institutional</p> Signup and view all the answers

    Which of the following is NOT considered an opportunity for an organization?

    <p>Inadequate finance</p> Signup and view all the answers

    Threats can be controlled and eliminated by the organization.

    <p>False</p> Signup and view all the answers

    What is the primary purpose of analyzing threats in an organization?

    <p>To identify ways to avoid them or lessen their negative impact.</p> Signup and view all the answers

    Opportunities are _______ or favorable factors that organizations should take advantage of.

    <p>positive</p> Signup and view all the answers

    Match the following factors with their definitions:

    <p>Opportunities = Favorable factors in the external environment Threats = Negative factors that affect the organization Strengths = Positive internal factors of the organization Weaknesses = Negative internal factors of the organization</p> Signup and view all the answers

    What does SWOT stand for?

    <p>Strengths, Weaknesses, Opportunities, Threats</p> Signup and view all the answers

    Weaknesses are typically external factors of the organization.

    <p>False</p> Signup and view all the answers

    Name one example of a threat in an organization.

    <p>Poor management skills, inadequate finance, or deteriorating competitive position.</p> Signup and view all the answers

    What is the target reduction percentage for the infant mortality rate by 2006?

    <p>10%</p> Signup and view all the answers

    Critical/strategic issues are only related to service delivery.

    <p>False</p> Signup and view all the answers

    What is the suggested number of critical/strategic issues an organization should identify?

    <p>Six to eight</p> Signup and view all the answers

    The ultimate list of critical/strategic issues should be comprised of those which have the biggest _____ .

    <p>impact</p> Signup and view all the answers

    Match the components with their definitions:

    <p>Critical Issues = Challenges affecting mission and values SWOT Analysis = A tool for identifying strengths and weaknesses Strategic Planning = Process of defining an organization's strategy Tension Creation = Encourages movement and change within the organization</p> Signup and view all the answers

    Which of the following factors should NOT be identified as critical/strategic issues?

    <p>Economic crisis</p> Signup and view all the answers

    Identifying issues creates pressure that can hinder movement and change in the organization.

    <p>False</p> Signup and view all the answers

    What does identification of strategic issues provide useful clues for?

    <p>Resolving the identified issues</p> Signup and view all the answers

    What is one of the benefits of completing the strategic planning steps?

    <p>Optimized solution identification</p> Signup and view all the answers

    Effective strategic planning does not need to address the interests of key stakeholders.

    <p>False</p> Signup and view all the answers

    Name one criterion used to evaluate strategic options.

    <p>Acceptability to key stakeholders</p> Signup and view all the answers

    The planning team must develop answers to ______ strategic issues identified in the previous step.

    <p>five</p> Signup and view all the answers

    Match the steps in developing strategy with their descriptions:

    <p>Identifying practical options = Developing possible strategies Assessing barriers = Understanding challenges to implementation Evaluating proposals = Looking at actions to overcome obstacles Implementing strategies = Putting strategies into action</p> Signup and view all the answers

    Which of the following is NOT a criterion for evaluating strategic options?

    <p>Employee satisfaction levels</p> Signup and view all the answers

    Early successes in strategic planning can contribute to better morale in the organization.

    <p>True</p> Signup and view all the answers

    What timeframe is suggested for major actions to implement proposals?

    <p>3 to 5 years</p> Signup and view all the answers

    Which of the following is a competitive advantage mentioned?

    <p>Proprietary intellectual property</p> Signup and view all the answers

    A lack of financial resources is considered a competitive advantage.

    <p>False</p> Signup and view all the answers

    What is one of the threats from competitors mentioned?

    <p>Likely entry of new competitors</p> Signup and view all the answers

    The organization is over-dependent on a few __________.

    <p>products/people</p> Signup and view all the answers

    Match each internal issue with its description:

    <p>Lack of management depth = Insufficient leadership talent and skills Weak innovation capabilities = Inability to develop new products effectively Internal operating problems = Challenges within business processes Poor market reputation = Negative public perception and image</p> Signup and view all the answers

    What is identified as a demand opportunity?

    <p>Availability of new customers</p> Signup and view all the answers

    Vertical integration is viewed as a threat in the internal situation assessment.

    <p>False</p> Signup and view all the answers

    Name one reason that weak innovation capabilities can harm a business.

    <p>Inability to respond to market changes</p> Signup and view all the answers

    Adverse government __________ can impact business operations.

    <p>policies/laws</p> Signup and view all the answers

    Match each opportunity with its related benefit:

    <p>Demand for new products = Possibility to capture market share Faster market growth = Opportunity for increased revenue Favorable government policies = Support for business expansion Migration to more attractive industry segment = Access to new markets</p> Signup and view all the answers

    Which of the following is a common internal operating problem?

    <p>Many internal operating problems</p> Signup and view all the answers

    Strong bargaining power of suppliers is considered a weakness for an organization.

    <p>True</p> Signup and view all the answers

    What common mistake can companies make regarding their innovation capabilities?

    <p>Underestimating the need for continuous improvement</p> Signup and view all the answers

    One consequence of __________ customers is a potential loss of sales.

    <p>key</p> Signup and view all the answers

    What is a competitive disadvantage mentioned in the content?

    <p>Weak innovation capabilities</p> Signup and view all the answers

    Study Notes

    Defining Organizational Values

    • Values should reflect the current state of the organization, not just aspirations for the future.
    • Must be specific and significant to the institution, influencing individual ethics and beliefs.
    • Creative and collaborative processes are crucial for identifying values.
    • Core values facilitate defining the organizational culture, ethos, and priorities.
    • Avoid generic expressions that lack inspiration, such as "diversity" or "excellence in service delivery."
    • Institutional values can include principles of transparency, fairness, and security, like those of Nationwide Building Society.

    Individual and Strategic Values

    • Individual values of the leadership may shape organizational values, often reflecting group consensus.
    • Strategic values define organizational actions, focusing on commitments to excellence, empowerment, and resource optimization.
    • Organizational philosophy governs decision-making processes and attitudes towards external relationships.

    Understanding Organizational Culture

    • Organizational culture emerges from the combination of individual and organizational values, displayed through social interactions and structural elements.
    • Challenges such as staff shortages and financial constraints can impact cultural dynamics.

    Analyzing Opportunities and Threats

    • Opportunities are favorable external factors that organizations can leverage for growth, e.g., good donor relations and training programs.
    • Threats are negative external factors likely to hinder operations, such as economic downturns or increased competition.
    • SWOT analysis involves gathering data and engaging a planning team to assess strengths, weaknesses, opportunities, and threats.

    Identifying Critical/Strategic Issues

    • Critical issues directly impact mandates, mission, and level of service provided.
    • It is essential to differentiate between critical issues and uncontrollable factors (e.g., demographic changes).
    • The planning team should narrow down to six to eight priority issues for clarity and focus on significant organizational challenges.
    • Identifying strategic issues can promote organizational change and enhance attention to priorities.

    Benefits of Strategic Issue Identification

    • Helps clarify essential organizational goals and fosters focus on pivotal challenges, not just solutions.
    • Facilitates awareness of consequences if issues are ignored, promoting proactive decision-making.
    • Successful identification supports mandate fulfillment, optimal strategy formulation, and fosters morale among stakeholders.

    Strategy Development Process

    • Address practical options for tackling strategic issues and identify barriers to implementation.
    • Propose significant actions and define steps for both long-term (3-5 years) and immediate (6 months - 1 year) plans.
    • Use criteria such as stakeholder acceptance, service impact, feasibility, and cost implications to assess strategic options.

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    Description

    Explore the essential concepts of organizational values and their impact on culture and strategy. This quiz examines how values influence decision-making and the importance of aligning individual and institutional principles. Understand the creative processes necessary for effective value definition.

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