Podcast
Questions and Answers
Which of the following statements is true about the definition of values in an organization?
Which of the following statements is true about the definition of values in an organization?
- Values should focus solely on financial gain.
- Values should describe aspects of how the organization currently is. (correct)
- Values are irrelevant in defining organizational culture.
- Values should be aspirational rather than reflective of current practices.
Values in higher education institutions often include phrases that are original and inspiring.
Values in higher education institutions often include phrases that are original and inspiring.
False (B)
What is the purpose of stating core values in an organization?
What is the purpose of stating core values in an organization?
To help define the type of organization it strives to be.
An example of a strategic value is __________.
An example of a strategic value is __________.
Match the types of values to their descriptions:
Match the types of values to their descriptions:
Which of the following values is considered a common institutional value?
Which of the following values is considered a common institutional value?
The process of identifying institutional values should be solitary and top-down.
The process of identifying institutional values should be solitary and top-down.
Values should be integrated into all relevant aspects of __________ life.
Values should be integrated into all relevant aspects of __________ life.
Which of the following is NOT considered an opportunity for an organization?
Which of the following is NOT considered an opportunity for an organization?
Threats can be controlled and eliminated by the organization.
Threats can be controlled and eliminated by the organization.
What is the primary purpose of analyzing threats in an organization?
What is the primary purpose of analyzing threats in an organization?
Opportunities are _______ or favorable factors that organizations should take advantage of.
Opportunities are _______ or favorable factors that organizations should take advantage of.
Match the following factors with their definitions:
Match the following factors with their definitions:
What does SWOT stand for?
What does SWOT stand for?
Weaknesses are typically external factors of the organization.
Weaknesses are typically external factors of the organization.
Name one example of a threat in an organization.
Name one example of a threat in an organization.
What is the target reduction percentage for the infant mortality rate by 2006?
What is the target reduction percentage for the infant mortality rate by 2006?
Critical/strategic issues are only related to service delivery.
Critical/strategic issues are only related to service delivery.
What is the suggested number of critical/strategic issues an organization should identify?
What is the suggested number of critical/strategic issues an organization should identify?
The ultimate list of critical/strategic issues should be comprised of those which have the biggest _____ .
The ultimate list of critical/strategic issues should be comprised of those which have the biggest _____ .
Match the components with their definitions:
Match the components with their definitions:
Which of the following factors should NOT be identified as critical/strategic issues?
Which of the following factors should NOT be identified as critical/strategic issues?
Identifying issues creates pressure that can hinder movement and change in the organization.
Identifying issues creates pressure that can hinder movement and change in the organization.
What does identification of strategic issues provide useful clues for?
What does identification of strategic issues provide useful clues for?
What is one of the benefits of completing the strategic planning steps?
What is one of the benefits of completing the strategic planning steps?
Effective strategic planning does not need to address the interests of key stakeholders.
Effective strategic planning does not need to address the interests of key stakeholders.
Name one criterion used to evaluate strategic options.
Name one criterion used to evaluate strategic options.
The planning team must develop answers to ______ strategic issues identified in the previous step.
The planning team must develop answers to ______ strategic issues identified in the previous step.
Match the steps in developing strategy with their descriptions:
Match the steps in developing strategy with their descriptions:
Which of the following is NOT a criterion for evaluating strategic options?
Which of the following is NOT a criterion for evaluating strategic options?
Early successes in strategic planning can contribute to better morale in the organization.
Early successes in strategic planning can contribute to better morale in the organization.
What timeframe is suggested for major actions to implement proposals?
What timeframe is suggested for major actions to implement proposals?
Which of the following is a competitive advantage mentioned?
Which of the following is a competitive advantage mentioned?
A lack of financial resources is considered a competitive advantage.
A lack of financial resources is considered a competitive advantage.
What is one of the threats from competitors mentioned?
What is one of the threats from competitors mentioned?
The organization is over-dependent on a few __________.
The organization is over-dependent on a few __________.
Match each internal issue with its description:
Match each internal issue with its description:
What is identified as a demand opportunity?
What is identified as a demand opportunity?
Vertical integration is viewed as a threat in the internal situation assessment.
Vertical integration is viewed as a threat in the internal situation assessment.
Name one reason that weak innovation capabilities can harm a business.
Name one reason that weak innovation capabilities can harm a business.
Adverse government __________ can impact business operations.
Adverse government __________ can impact business operations.
Match each opportunity with its related benefit:
Match each opportunity with its related benefit:
Which of the following is a common internal operating problem?
Which of the following is a common internal operating problem?
Strong bargaining power of suppliers is considered a weakness for an organization.
Strong bargaining power of suppliers is considered a weakness for an organization.
What common mistake can companies make regarding their innovation capabilities?
What common mistake can companies make regarding their innovation capabilities?
One consequence of __________ customers is a potential loss of sales.
One consequence of __________ customers is a potential loss of sales.
What is a competitive disadvantage mentioned in the content?
What is a competitive disadvantage mentioned in the content?
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Study Notes
Defining Organizational Values
- Values should reflect the current state of the organization, not just aspirations for the future.
- Must be specific and significant to the institution, influencing individual ethics and beliefs.
- Creative and collaborative processes are crucial for identifying values.
- Core values facilitate defining the organizational culture, ethos, and priorities.
- Avoid generic expressions that lack inspiration, such as "diversity" or "excellence in service delivery."
- Institutional values can include principles of transparency, fairness, and security, like those of Nationwide Building Society.
Individual and Strategic Values
- Individual values of the leadership may shape organizational values, often reflecting group consensus.
- Strategic values define organizational actions, focusing on commitments to excellence, empowerment, and resource optimization.
- Organizational philosophy governs decision-making processes and attitudes towards external relationships.
Understanding Organizational Culture
- Organizational culture emerges from the combination of individual and organizational values, displayed through social interactions and structural elements.
- Challenges such as staff shortages and financial constraints can impact cultural dynamics.
Analyzing Opportunities and Threats
- Opportunities are favorable external factors that organizations can leverage for growth, e.g., good donor relations and training programs.
- Threats are negative external factors likely to hinder operations, such as economic downturns or increased competition.
- SWOT analysis involves gathering data and engaging a planning team to assess strengths, weaknesses, opportunities, and threats.
Identifying Critical/Strategic Issues
- Critical issues directly impact mandates, mission, and level of service provided.
- It is essential to differentiate between critical issues and uncontrollable factors (e.g., demographic changes).
- The planning team should narrow down to six to eight priority issues for clarity and focus on significant organizational challenges.
- Identifying strategic issues can promote organizational change and enhance attention to priorities.
Benefits of Strategic Issue Identification
- Helps clarify essential organizational goals and fosters focus on pivotal challenges, not just solutions.
- Facilitates awareness of consequences if issues are ignored, promoting proactive decision-making.
- Successful identification supports mandate fulfillment, optimal strategy formulation, and fosters morale among stakeholders.
Strategy Development Process
- Address practical options for tackling strategic issues and identify barriers to implementation.
- Propose significant actions and define steps for both long-term (3-5 years) and immediate (6 months - 1 year) plans.
- Use criteria such as stakeholder acceptance, service impact, feasibility, and cost implications to assess strategic options.
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