Defining Marketing Lecture 1
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Questions and Answers

What is the primary focus of Relationship Marketing?

  • Establishing deep, long-lasting relationships between companies and customers (correct)
  • Marketing based on understanding financial and non-financial metrics
  • Aligning employees with the company's vision and marketing plan
  • Ensuring all marketing activities are synchronized

What is the primary goal of Internal Marketing?

  • Delivering value to customers through synchronized marketing activities
  • Aligning employees with the company's vision and marketing plan (correct)
  • Understanding financial and non-financial metrics for marketing decisions
  • Selecting a target market and aligning it with the brand's positioning

What is the marketing mix element that refers to the tangible aspects of a service?

  • Price
  • Physical Evidence (correct)
  • Promotion
  • Product

What is the primary goal of marketing activities?

<p>Generating sufficient profit for long-term success (D)</p> Signup and view all the answers

What is the primary focus of the Sales Period (1930-1950) in the historical development of marketing?

<p>Aggressive selling tactics to boost sales volume (D)</p> Signup and view all the answers

What is the primary focus of Performance Marketing?

<p>Marketing based on understanding financial and non-financial metrics, as well as ethical considerations (A)</p> Signup and view all the answers

What does demand refer to in marketing?

<p>The willingness and ability of customers to purchase products or services at various prices during a specific time period (A)</p> Signup and view all the answers

What is the marketing mix element that refers to the process of delivering a service?

<p>Process (C)</p> Signup and view all the answers

What is the term that refers to the synchronization of all marketing activities to deliver value?

<p>Integrated Marketing (A)</p> Signup and view all the answers

What is the primary emphasis of the Production Period (1870-1930) in the historical development of marketing?

<p>Production efficiency and low costs (A)</p> Signup and view all the answers

What is the primary characteristic of the Holistic Marketing Approach?

<p>Emphasis on integrated perspectives (A)</p> Signup and view all the answers

What is the scope of marketing?

<p>Identifying and meeting customer and societal needs profitably (B)</p> Signup and view all the answers

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