Decision-Making: Intelligence Phase Quiz
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Questions and Answers

What are Simon's four phases of decision making?

  • Research, analysis, selection, and execution
  • Intelligence, design, choice, and implementation (correct)
  • Assessment, development, implementation, and evaluation
  • Planning, execution, evaluation, and modification

What is the main advantage of understanding the concepts of rationality and bounded rationality in decision making?

  • To improve the quality of decision making (correct)
  • To eliminate all irrational decisions
  • To decrease the time required for decision making
  • To speed up the implementation phase

What is the primary function of Decision Support Systems (DSS) in practice?

  • To make decisions on behalf of the users
  • To provide support for decision making (correct)
  • To automate the entire decision making process
  • To eliminate the need for human decision making

Why is it important to dissect DSS into its main concepts when building successful systems?

<p>To improve understanding and ensure successful system building (D)</p> Signup and view all the answers

Which phase of decision making involves gathering and analyzing information?

<p>Intelligence (B)</p> Signup and view all the answers

What is the nature of models in decision making?

<p>They help simplify complex decision problems (C)</p> Signup and view all the answers

Which characteristic of decision making refers to the phenomenon where changes in the decision-making environment may occur continuously?

<p>Continuous changes in the decision-making environment (D)</p> Signup and view all the answers

What is one area suffering most from fast decisions, as mentioned in the text?

<p>Human resources (C)</p> Signup and view all the answers

According to Simon (1977), what is managerial decision making synonymous with?

<p>Entire management process (D)</p> Signup and view all the answers

What occurs when a system does not meet its established goals, yield predicted results, or work as planned?

<p>A Problem (B)</p> Signup and view all the answers

Are problem solving and decision making different according to Simon's phases of the decision process?

<p>(1)-(4): problem solving; (3): decision making (A)</p> Signup and view all the answers

Which discipline contributes a unique, valid view of how people make decisions?

<p>Management science/operations research (C)</p> Signup and view all the answers

What is the manner by which decision makers think and react to problems called?

<p>Decision style (B)</p> Signup and view all the answers

Which type of models are iconic and scale models examples of?

<p>Iconic models (A)</p> Signup and view all the answers

What are the benefits of models mentioned in the text?

<p>Ease of manipulation and compression of time (D)</p> Signup and view all the answers

In small organizations, who are mainly responsible for decision making?

<p>Individuals (B)</p> Signup and view all the answers

What does a model represent according to the text?

<p>A simplified representation of reality (A)</p> Signup and view all the answers

What is the difference between what people desire (or expect) and what is actually occurring?

<p>Problem (B)</p> Signup and view all the answers

What is the term used for the timely identification of opportunities being as important as the identification of problems?

<p>Identification of problems (D)</p> Signup and view all the answers

What may improve the structuredness of a problem situation?

<p>Information/data (A)</p> Signup and view all the answers

What is constructed, tested, and validated during the design phase of decision-making?

<p>Modeling (A)</p> Signup and view all the answers

What describes the acceptability of a solution approach and reflects decision-making objectives?

<p>Principle of Choice (D)</p> Signup and view all the answers

Which type of models assume that humans are economic beings whose objective is to maximize the attainment of goals?

<p>(= optimization) models (D)</p> Signup and view all the answers

What type of models describe things as they are or as they are believed to be?

<p>Descriptive models (C)</p> Signup and view all the answers

"Seeking to achieving a desired level of performance as opposed to the 'best'" is associated with which decision-making approach?

<p>&quot;Good Enough, or Satisficing&quot; (B)</p> Signup and view all the answers

What helps in generating alternatives in most MSS situations?

<p>&quot;GSS&quot; (C)</p> Signup and view all the answers

"A statement of assumptions about the operating environment (variables) of a particular system at a given time" is known as:

<p>&quot;Scenario&quot; (C)</p> Signup and view all the answers

"Includes the search, evaluation, and recommendation of an appropriate solution to the model" is associated with which phase of decision-making?

<p>&quot;The Choice Phase&quot; (A)</p> Signup and view all the answers

"Solving with a formula" is an example of which search approach in decision-making?

<p>&quot;Analytic techniques&quot; (C)</p> Signup and view all the answers

What is the main focus of the Implementation phase in decision-making?

<p>Putting a recommended solution to work (D)</p> Signup and view all the answers

Which technology resource is NOT mentioned as a support for the Intelligence Phase of decision-making?

<p>Customer Relationship Management (CRM) (A)</p> Signup and view all the answers

In decision-making, what does the Design Phase primarily involve?

<p>Generating alternative courses of action and determining the criteria for choice (B)</p> Signup and view all the answers

Which is NOT a resource mentioned for supporting the Choice Phase in decision-making?

<p>ANN (B)</p> Signup and view all the answers

What is emphasized as critical in dealing with unstructured/complex problems during the Design Phase of decision-making?

<p>Human experts and brainstorming/GSS (D)</p> Signup and view all the answers

Which technology resource is NOT listed to support the Implementation Phase in decision-making?

<p>Business activity monitoring (BAM) (A)</p> Signup and view all the answers

What is an example of a new technology mentioned to support decision-making?

<p>Web-based systems (C)</p> Signup and view all the answers

Which technology is NOT listed as part of the new technologies to support decision-making?

<p>CD-ROMs (A)</p> Signup and view all the answers

What is NOT a part of resources/technologies mentioned for supporting the Intelligence Phase in decision-making?

<p>PDA, Cell phones, Tablet PCs (C)</p> Signup and view all the answers

What type of problems require human experts, ES, KMS, brainstorming/GSS, OLAP, data/text mining during decision-making?

<p>Unstructured/complex problems (B)</p> Signup and view all the answers

What is emphasized as enabling continuous scanning of external and internal information sources to identify problems and/or opportunities during the Intelligence Phase of decision-making?

<p>Enabling continuous scanning of external and internal information sources to identify problems and/or opportunities (D)</p> Signup and view all the answers

What does the Choice Phase primarily involve in decision-making?

<p>Enabling selection of the best alternative given a complex constraint structure (C)</p> Signup and view all the answers

Enabling continuous scanning of external and internal information sources to identify problems and/or opportunities is a support for the Design Phase in decision-making.

<p>False (B)</p> Signup and view all the answers

The Choice Phase in decision-making primarily involves generating alternative courses of action and determining the criteria for choice.

<p>False (B)</p> Signup and view all the answers

The Implementation Phase primarily involves the timely identification of opportunities and explaining the justification to reduce resistance to change.

<p>False (B)</p> Signup and view all the answers

RFID and other wireless technologies are slower compared to faster computers and better algorithms in processing huge amounts of heterogeneous/distributed data.

<p>False (B)</p> Signup and view all the answers

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