De Beers' Diamond Strategy in Asia Case Study
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Questions and Answers

By 1996, what was the diamond engagement ring acquisition rate among couples getting married?

  • 64% (correct)
  • 20%
  • 80%
  • 40%

What trend did couples in Japan begin to favor over the traditional yuino in the 1990s?

  • Jimi-kon weddings (correct)
  • Elaborate engagements
  • Destination weddings
  • Traditional wedding ceremonies

What percentage of women approaching engagement thought about diamonds as a 'symbol of love' in Japan?

  • 50%
  • 20%
  • 40% (correct)
  • 70%

What issue did De Beers face in Japan following the booming 1980s?

<p>The 'democratization' of the diamond (B)</p> Signup and view all the answers

What societal pressure weakened, contributing to the decline in diamond engagement ring popularity?

<p>Conformity to traditional expectations (B)</p> Signup and view all the answers

How did De Beers aim to change the perception of diamonds in the 1990s?

<p>By portraying them as symbols of true feelings (A)</p> Signup and view all the answers

What percentage of diamond jewelry sales in Japan was accounted for by engagement rings at the end of the 1980s?

<p>20% (A)</p> Signup and view all the answers

Who predominantly controlled the family finances in many households, influencing diamond purchases?

<p>Wives (B)</p> Signup and view all the answers

What message does the headline of the advertisement convey about women's diamond jewelry?

<p>It implies that the beauty of a woman is enhanced by more jewelry. (C)</p> Signup and view all the answers

Which of the following best describes the uniqueness of diamonds according to the advertisement?

<p>Diamonds are considered precious and rare. (B)</p> Signup and view all the answers

What is one of the key selling points mentioned for selecting a diamond?

<p>They start from an affordable price of 3,500 RMB. (C)</p> Signup and view all the answers

The reference to the '4Cs' in the advertisement likely refers to which aspect of diamonds?

<p>Color, Carat, Cut, and Clarity (B)</p> Signup and view all the answers

What overall sentiment does the advertisement convey about purchasing diamonds?

<p>Diamonds are accessible and can enhance personal beauty. (D)</p> Signup and view all the answers

What was the main reason diamonds were considered irrelevant for Asian women’s lifestyles?

<p>Diamonds were perceived as glamorous but not practical. (B)</p> Signup and view all the answers

According to Fiona Hindmarsh, what attribute of diamonds contributes to the beauty of the wearer?

<p>Their sparkle and beauty. (B)</p> Signup and view all the answers

What was a significant cultural difference regarding diamond rings between Asian and American women?

<p>American men attached more emotional value to diamond rings. (D)</p> Signup and view all the answers

What motivated Asian women to desire a diamond wedding ring?

<p>Peer recognition and status elevation. (B)</p> Signup and view all the answers

What message did De Beers attempt to convey with their advertisements in Asia?

<p>Diamonds symbolize love and commitment. (D)</p> Signup and view all the answers

What was the strategy regarding diamonds for men in certain Asian countries?

<p>To prevent the feminization of diamonds. (B)</p> Signup and view all the answers

How did surveys reflect the understanding of De Beers' 'gift of love' message in Asia?

<p>People in Asia connected the message solely to advertisements. (D)</p> Signup and view all the answers

What aspect of diamond rings was considered important in Asian culture?

<p>Their size reflecting status. (B)</p> Signup and view all the answers

What did Diane find puzzling about Emily's approach to wearing her engagement ring?

<p>Diane thought all women wore engagement rings daily. (C), Emily only wore the ring on special occasions. (D)</p> Signup and view all the answers

What does the conversation between Diane and Emily reveal about cultural differences?

<p>Diane values everyday displays of love more than Emily. (C)</p> Signup and view all the answers

What occasion did Emily wear her diamond ring for the first time?

<p>Her wedding day. (A)</p> Signup and view all the answers

How did Diane's experience differ from that of Emily regarding jewelry?

<p>Emily views jewelry as a luxury item rather than sentimental. (C)</p> Signup and view all the answers

What can be inferred about the significance of the diamond ring in Emily's culture?

<p>It is merely a piece of jewelry without emotional significance. (C)</p> Signup and view all the answers

What is suggested about the nature of love discussions in Hong Kong as per Emily's perspective?

<p>They are considered superficial and not meaningful. (D)</p> Signup and view all the answers

What aspect of cultural identity is highlighted in the case study?

<p>Social perceptions of marriage and engagements. (C)</p> Signup and view all the answers

What item did Emily show to Diane that sparked her interest?

<p>A solitaire diamond pendant. (D)</p> Signup and view all the answers

What was the primary goal of re-establishing the position of diamonds?

<p>To portray diamonds as relevant to daily life (A)</p> Signup and view all the answers

Which market was particularly vulnerable to economic downturns according to the content?

<p>China (D)</p> Signup and view all the answers

What aspect of marriage was found to be shocking to De Beers' traditionalists?

<p>Emphasis on practicality and materialism (A)</p> Signup and view all the answers

What potential risk was associated with the casualization of dress concerning diamonds?

<p>Diamonds would be isolated in the casual sector (A)</p> Signup and view all the answers

What challenge was presented regarding the messaging of diamonds as a ‘love’ purchase?

<p>Diamonds needed to compete with other status symbols (A)</p> Signup and view all the answers

In what year did the percentage of Japanese brides receiving diamond engagement rings first rise significantly according to the data provided?

<p>1967 (D)</p> Signup and view all the answers

Which countries had a lower percentage of brides acquiring diamond engagement rings as compared to Japan in 1991?

<p>All listed countries (B)</p> Signup and view all the answers

What factor contributed to the negative impact on East and Southeast Asian markets?

<p>Economic recession (C)</p> Signup and view all the answers

What demographic trend did De Beers identify in East Asia during the mid-1980s?

<p>A youthful population with different attitudes (C)</p> Signup and view all the answers

Which of the following was a reason for De Beers to shift its focus to East Asia?

<p>Rapid economic growth in East Asia (A)</p> Signup and view all the answers

What significant action did De Beers take in 1994 concerning its marketing strategy in Asia?

<p>Opened a regional office in Hong Kong (A)</p> Signup and view all the answers

Why did De Beers view 'Asia' as a non-homogenous region?

<p>Purchasing motivations are influenced by diverse cultural factors (D)</p> Signup and view all the answers

What aspect of the retail environment did De Beers consider when expanding into Asia?

<p>Narrow margins and high inventory turns of jewelry retailers (B)</p> Signup and view all the answers

What role did May Wong play in De Beers' marketing efforts?

<p>Regional marketing director for Asia Pacific (D)</p> Signup and view all the answers

What misconception did De Beers aim to correct regarding consumer understanding?

<p>That all consumers have the same motivations for purchasing diamonds (D)</p> Signup and view all the answers

What was one of the strategies De Beers employed to develop its advertising campaigns in Asia?

<p>Commissioning surveys to gauge various social attitudes (B)</p> Signup and view all the answers

Flashcards

Hong Kong

A special administrative region of China, known for its unique culture and economic activity, particularly in real estate development.

De Beers

A company well-known for the diamond industry and potentially associated with the case study.

Emily Chan

A Hong Kong resident, married to C.Y. who works in property development.

Diane

A visitor to Hong Kong from London, looking to compare cultural norms with Emily.

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Diamond Ring

A valuable item; Emily's diamond ring, a significant piece of jewelry showcasing her wealth or status.

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Cultural Norms

The accepted ways of behaving or believing within a particular society or group.

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Western Culture

A broad cultural group characterized by its own specific social norms, including valuing love and affection.

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Wedding in February 1998

A wedding event that took place in the earlier part of the study's timeframe

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De Beers' Asian Strategy

De Beers' approach to advertising diamonds in East and Southeast Asia in the mid-1980s. It focused on tailoring campaigns to specific regional trends and consumer attitudes.

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Pan-Regional Campaigns (Asia)

Marketing strategies attempting to be effective across all of Asia. This proved ineffective due to significant differences between countries.

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Cultural Differences (East/Southeast Asia)

Significant variations in purchasing motivations, gift-giving traditions, and attitudes toward diamonds exist throughout East and Southeast Asia.

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Local Nuances

Important details specific to individual Asian countries, requiring tailored advertising campaign adjustments.

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Market Research (Asia)

Surveys used by De Beers to understand regional consumer attitudes, motivations, and diamond purchase behaviors.

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Regional Marketing Director

The role of a person like May Wong: to represent Asian perspectives and insights into consumer markets within the company.

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Advertising Agency

Companies, such as J.Walter Thompson, hired by De Beers to create and implement their advertising campaigns in different countries.

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De Beers Regional Office

De Beers opened a regional office in Hong Kong to oversee Asian consumer marketing and better understand regional trends.

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1996 Diamond Ring Acquisition Rate

Engagement ring purchase rate among married couples in Japan decreased to 64% in 1996.

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Jimi-kon Weddings

A simpler, less elaborate Japanese wedding style that did not typically include diamond engagement rings.

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De Beers' Consumer Surveys

Surveys conducted by De Beers revealed that fewer than half of Japanese women consider diamonds a love symbol.

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'80s Salary Guideline

De Beers' diamond prices being tied to groom's income, worked well in the booming 1980s.

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1990s Diamond Marketing Shift

De Beers needed to adapt their diamond marketing, focusing strongly on sentiments and personal meaning for a woman.

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Engagement Ring Segment Share (Japan 1980s)

Diamond engagement rings comprised only 20% of Japanese diamond jewelry sales at the end of the 1980s.

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Democratization of Diamonds (Japan)

In the post-boom 1990s, even though the acquisition rates decreased, diamond jewelry purchases were more widespread.

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Yuino Wedding Tradition

Formal Japanese wedding tradition that often involved diamond engagement rings, which, in the 1990s, were being rejected by more couples due to its implied social conformity.

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De Beers' Diamond Advertisement (China)

A Chinese print advertisement for diamond jewelry, emphasizing affordability and highlighting the sparkle of a diamond.

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Diamond Affordability

The advertisement claims diamond prices are accessible, starting at 3,500 RMB.

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1990s Diamond Marketing Shift

De Beers shifted their marketing strategies in the 1990s from focusing on the groom's income to emphasizing personal feelings relating to the product.

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4Cs of Diamonds

A group of diamond's characteristics: cut, clarity, carat, colour.

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Japanese Marriage Ring Trends (1990s)

Diamond rings' popularity decreased due to changing traditions and increasing awareness of individual choice.

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Casualization of Dress

Trend toward less formal clothing, potentially isolating diamonds as a dress-related item.

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Asian Market Crisis

Economic downturn affecting East and Southeast Asian markets, delaying recovery.

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Chinese Market Development

Early stage of diamond market development in China, susceptible to economic shifts.

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Pragmatism/Materialism of Marriage

Japanese emphasis on practicality and material aspects of marriage, challenging De Beers' traditional approach.

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Diamond's Love Association

De Beers needed to re-establish diamonds as a 'love' purchase, not just a status symbol.

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Status Symbol Differentiation

If diamonds aren't associated with love, how can they be distinguished from other status symbols?

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De Beers' Asian Strategy

Tailoring diamond marketing to specific trends and cultural nuances within East and Southeast Asia.

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Regional Marketing Challenges

Significant differences among countries within East and Southeast Asia require specific campaigns.

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Asian women's diamond perception

Asian women viewed diamonds less as symbols of love and more as status symbols based on peer recognition and their perceived value from others based on diamond size, while Americans prioritized emotional connection.

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De Beers' marketing strategy (Asia)

De Beers' marketing in Asia leveraged the importance of peer recognition within marriage traditions, particularly among extended family, and utilized the 'gift of love' concept, even though emotional attachment to diamonds wasn't the primary motivation.

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Diamond status symbol (Asia)

In Asia, diamond size often signaled social status, influencing the choice of a diamond ring during engagements and weddings.

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Emotional connection (Diamonds)

American women tended to develop emotional attachments to their diamond rings, a sentiment seemingly absent in Asian women's perception of diamonds.

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De Beers' 'love' positioning

De Beers used the concept of 'love' as a key marketing theme in their advertising for diamond wedding rings in Asia, irrespective of the lack of emotional attachment.

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Diamond for men

De Beers noted a market for diamonds targeted toward men in select Asian countries.

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Diamond ring as status

Diamond weddings rings in Asian cultures were often chosen for how they reflected social status amongst peers.

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Diamond marketing in the West vs Asia

De Beers adapted their marketing messages for diamonds, to suit Asian norms and values, instead of focusing on emotional connection to the diamonds, reflecting differences in Western and Asian cultures.

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Study Notes

INSEAD Euro-Asia Centre Case Study: Diamonds are for Asia

  • This case study was written by Jocelyn Probert and Hellmut Schütte
  • Intended for class discussion, not for illustrating best or worst practices
  • Copyright © 1999 INSEAD-EAC
  • Focuses on De Beers' strategy for the diamond market in Asia

De Beers' Story

  • Diamonds have been a symbol of luxury and power for centuries.
  • De Beers' is the world's largest diamond mining company
  • Aims to maintain public confidence in diamond value
  • Owns a Central Selling Organisation
  • Their CSO sorts rough diamonds into 14,000 categories based on the 4Cs.

Diane and Emily's Interaction

  • Diane, a European, observes Emily's diamond ring
  • Emily describes her reasons as a personal reward
  • Cultural differences are evident in their perspectives on showing love through gifts

De Beers' Strategy in Asia

  • Initially used the "gift of love" positioning, but discovered this did not resonate equally with Asian consumers (especially women).
  • De Beers shifted their approach to focus on diamond's value as a status symbol: "women's desire."
  • Recognition, confidence, and success.

Diamond Market in Asia

  • Asian preferences differ from those in the West, for example, the social practices surrounding the exchange of rings or jewelry.
  • The importance of social status, and conspicuous consumption
  • De Beers encountered cultural differences and varying degrees of modernity regarding their target groups in different Asian countries
  • Different attitudes towards love and marriage.

De Beers' Approach in China

  • De Beers started in 1986 by working with the government and community engagement
  • Realised that simply applying the Western 'gift of love' concept wouldn't work in China, as social and cultural customs differed drastically.
  • Emphasised beauty and rarity, as important factors for those in the diamond market.
  • The targeted market in China was primarily those who could afford high-quality diamonds

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Description

Explore the dynamics of De Beers' marketing strategy in the Asian diamond market as outlined in the case study by Jocelyn Probert and Hellmut Schütte. This analysis delves into cultural perceptions, marketing adjustments, and the significance of diamonds as gifts in different societies. Engage in this discussion to understand the complexities of consumer behavior in luxury markets.

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