DataTravel Activation Confirmation Quiz
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Questions and Answers

What is the necessary condition to cancel a scheduled DataTravel Asia-Pacific or DataTravel Global plan?

  • Being within 24 hours of the scheduled activation date/time (correct)
  • Having a change in billing account
  • The plan being successfully activated
  • Being subscribed to International Roaming
  • When can DataTravel Asia-Pacific or DataTravel Global plans that have been successfully activated be refunded?

  • They can be refunded if you cancel them within an hour of activation
  • They cannot be refunded under any circumstances (correct)
  • They can always be refunded upon request
  • They can be refunded within 48 hours of activation
  • What will happen to a scheduled DataTravel plan if a change in billing account occurs?

  • The plan will not be activated (correct)
  • The plan will be cancelled and refunded
  • The plan will be automatically renewed
  • The plan will be activated immediately
  • If you unsubscribe from International Roaming, what happens to a requested DataTravel Asia-Pacific or DataTravel Global plan?

    <p>The plan will not be activated</p> Signup and view all the answers

    Can you cancel a DataTravel Asia-Pacific or DataTravel Global plan after the scheduled activation date?

    <p>No, it cannot be cancelled after activation</p> Signup and view all the answers

    Why is it important to scroll down after selecting the mobile number in steps to cancel a DataTravel plan?

    <p>To find the cancellation button</p> Signup and view all the answers

    How will you know if DataTravel Asia-Pacific and/or DataTravel Global is successfully activated on the scheduled activation date/time?

    <p>You will receive an SMS confirmation</p> Signup and view all the answers

    What is the maximum number of DataTravel Asia-Pacific and/or DataTravel Global plans that can be scheduled?

    <p>3 DataTravel Asia-Pacific plans and 3 DataTravel Global plans</p> Signup and view all the answers

    If you have 3 pending DataTravel Asia-Pacific plans and/or 3 pending DataTravel Global plans, can you still instantly purchase new plans for the same regions?

    <p>Yes, you can instantly activate new plans even with pending ones</p> Signup and view all the answers

    From which platform can you get more details on your scheduled DataTravel plans?

    <p>My Business Account or StarHub Business Manager</p> Signup and view all the answers

    At what time frame can you cancel your request to schedule DataTravel Asia-Pacific and/or DataTravel Global?

    <p>Up to 24 hours before the scheduled activation time</p> Signup and view all the answers

    If a DataTravel plan is successfully activated, when does its validity period begin?

    <p>From the date/time of successful activation</p> Signup and view all the answers

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