Podcast
Questions and Answers
What is the necessary condition to cancel a scheduled DataTravel Asia-Pacific or DataTravel Global plan?
What is the necessary condition to cancel a scheduled DataTravel Asia-Pacific or DataTravel Global plan?
- Being within 24 hours of the scheduled activation date/time (correct)
- Having a change in billing account
- The plan being successfully activated
- Being subscribed to International Roaming
When can DataTravel Asia-Pacific or DataTravel Global plans that have been successfully activated be refunded?
When can DataTravel Asia-Pacific or DataTravel Global plans that have been successfully activated be refunded?
- They can be refunded if you cancel them within an hour of activation
- They cannot be refunded under any circumstances (correct)
- They can always be refunded upon request
- They can be refunded within 48 hours of activation
What will happen to a scheduled DataTravel plan if a change in billing account occurs?
What will happen to a scheduled DataTravel plan if a change in billing account occurs?
- The plan will not be activated (correct)
- The plan will be cancelled and refunded
- The plan will be automatically renewed
- The plan will be activated immediately
If you unsubscribe from International Roaming, what happens to a requested DataTravel Asia-Pacific or DataTravel Global plan?
If you unsubscribe from International Roaming, what happens to a requested DataTravel Asia-Pacific or DataTravel Global plan?
Can you cancel a DataTravel Asia-Pacific or DataTravel Global plan after the scheduled activation date?
Can you cancel a DataTravel Asia-Pacific or DataTravel Global plan after the scheduled activation date?
Why is it important to scroll down after selecting the mobile number in steps to cancel a DataTravel plan?
Why is it important to scroll down after selecting the mobile number in steps to cancel a DataTravel plan?
How will you know if DataTravel Asia-Pacific and/or DataTravel Global is successfully activated on the scheduled activation date/time?
How will you know if DataTravel Asia-Pacific and/or DataTravel Global is successfully activated on the scheduled activation date/time?
What is the maximum number of DataTravel Asia-Pacific and/or DataTravel Global plans that can be scheduled?
What is the maximum number of DataTravel Asia-Pacific and/or DataTravel Global plans that can be scheduled?
If you have 3 pending DataTravel Asia-Pacific plans and/or 3 pending DataTravel Global plans, can you still instantly purchase new plans for the same regions?
If you have 3 pending DataTravel Asia-Pacific plans and/or 3 pending DataTravel Global plans, can you still instantly purchase new plans for the same regions?
From which platform can you get more details on your scheduled DataTravel plans?
From which platform can you get more details on your scheduled DataTravel plans?
At what time frame can you cancel your request to schedule DataTravel Asia-Pacific and/or DataTravel Global?
At what time frame can you cancel your request to schedule DataTravel Asia-Pacific and/or DataTravel Global?
If a DataTravel plan is successfully activated, when does its validity period begin?
If a DataTravel plan is successfully activated, when does its validity period begin?
