Data, Information, and Knowledge Quiz
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Questions and Answers

What is the key difference between data and information according to the text?

  • Data is easily structured while information is hard to structure
  • Data is easily transferred while information is hard to transfer
  • Data is easily captured on machines while information is difficult to capture
  • Data is often quantified while information is often tacit (correct)
  • Which characteristic of information is associated with top management decision-making according to the text?

  • Extremely judgmental (correct)
  • Less accurate
  • More predictive
  • Highly aggregated
  • What is the primary source of information for middle management according to the text?

  • Primarily internal with limited external (correct)
  • Primarily quantitative
  • Primarily financial
  • Primarily external
  • Which skill does the text suggest managers need for IT decision-making?

    <p>Analytical skills</p> Signup and view all the answers

    Which characteristic of information is associated with a longer time horizon?

    <p>More predictive</p> Signup and view all the answers

    What assumption about the nature of information does the text suggest?

    <p>Information requires human mediation</p> Signup and view all the answers

    What can result from poor spending in an organization?

    <p>Overspending and excess capacity</p> Signup and view all the answers

    What is a consequence of failing to consider IS strategy?

    <p>IS that fail to support business goals</p> Signup and view all the answers

    Which of the following is NOT listed as a skill managers need for IT decisions?

    <p>Technical expertise</p> Signup and view all the answers

    What is the relationship between data and information?

    <p>Information is data with added relevance and purpose</p> Signup and view all the answers

    Which of the following can result from inefficient business processes?

    <p>Breakdown in servicing customers</p> Signup and view all the answers

    What can misalignment between business goals and organizational systems lead to?

    <p>IS that fail to support organizational systems</p> Signup and view all the answers

    What is a key difference between things and information according to the text?

    <p>The price of things is based on production costs while the price of information is based on value to the consumer</p> Signup and view all the answers

    Which of the following is NOT a characteristic of information according to the text?

    <p>Information can be replicated at the expense of the manufacturer</p> Signup and view all the answers

    What is the key difference between information technology (IT) and information systems (IS) according to the text?

    <p>IT refers to just the technology, while IS is composed of technology, people, and processes</p> Signup and view all the answers

    What skills do managers need to make effective strategic business decisions concerning information systems?

    <p>Understanding of the relationship between information and business strategy</p> Signup and view all the answers

    Which of the following is a key assumption about the nature of information according to the text?

    <p>Information is a renewable resource that can be replicated at low cost</p> Signup and view all the answers

    Study Notes

    Data, Information, and Knowledge

    • Data: simple observations about the world, endowed with relevance and purpose
    • Information: data that has been processed and endowed with human mediation, characteristics include:
      • Easily structured
      • Often quantified
      • Easily transferred
      • Mere facts
    • Knowledge: information from the human mind, includes reflection, synthesis, and context, characteristics include:
      • Hard to structure
      • Difficult to capture on machines
      • Often tacit
      • Hard to transfer

    Characteristics of Information Across Levels

    • Top Management:
      • Time Horizon: long (years)
      • Level of Detail: highly aggregated, less accurate, more predictive, summarized, integrated, often financial
      • Decision Making: extremely judgmental, uses creativity and analytical skills
    • Middle Management:
      • Time Horizon: medium (weeks, months, years)
      • Level of Detail: less aggregated, more accurate, less predictive
      • Decision Making: relatively judgmental

    Failing to Consider IS Strategy

    • Leads to:
      • IS that fail to support business goals
      • IS that fail to support organizational systems
      • Misalignment between business goals and organizational systems
    • Consequences:
      • Breakdown in servicing customers
      • Sales decline
      • Damaged reputation
      • Poor spending (overspending or underspending)
      • Inefficient business processes

    Skills Managers Need for IT Decisions

    • Visionary role
    • Structural
    • Creativity
    • Curiosity
    • Confidence
    • Focus on business solutions
    • Flexibility
    • Informational and Interpersonal
    • Project management
    • Analytical
    • Organizational Planning
    • Leading
    • Controlling
    • Communication
    • Listening
    • Information gathering
    • Interpersonal skills

    Economics of Information vs Things

    • Information:
      • Doesn't wear out but can become obsolete or untrue
      • Is replicated at almost zero cost without limit
      • Does not physically exist
      • When sold, seller may still possess and sell again
      • Price based on value to consumer
    • Things:
      • Wear out
      • Are replicated at the expense of the manufacturer
      • Exist in a tangible location
      • When sold, possession changes hands
      • Price based on production costs

    The Term “Information Systems”

    • Composed of:
      • Technology
      • People
      • Processes
      • Information
    • IT refers to just the technology, while Information Systems include all four components
    • Digital natives: people born or brought up during the age of digital technology and internet.

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    Description

    Test your knowledge on the definitions, characteristics, and examples of data, information, and knowledge. Explore how data is transformed into information and knowledge through human mediation. Reflect on the distinctions between mere facts and processed data.

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