Podcast
Questions and Answers
When does the 14-Day Money Back Guarantee officially start?
When does the 14-Day Money Back Guarantee officially start?
- When the customer activates the modem.
- On the date of purchase of the modem.
- The date the tracking number shows delivery. (correct)
- The date the carrier estimates delivery.
What is necessary to determine the start date of the Money Back Guarantee?
What is necessary to determine the start date of the Money Back Guarantee?
- The delivery date shown by the tracking number. (correct)
- The activation confirmation.
- The return tracking details.
- The order number associated with the purchase.
What happens if the modem is not delivered within the expected time frame?
What happens if the modem is not delivered within the expected time frame?
- The guarantee period is still initiated based on the tracking number. (correct)
- The Money Back Guarantee period extends indefinitely.
- The guarantee becomes void until the modem is delivered.
- The customer will need to wait for a refund request period.
Which statement accurately represents the conditions regarding the Money Back Guarantee?
Which statement accurately represents the conditions regarding the Money Back Guarantee?
What is the maximum duration one can take advantage of the Money Back Guarantee after receiving the modem?
What is the maximum duration one can take advantage of the Money Back Guarantee after receiving the modem?
Flashcards
Money Back Guarantee Start Date
Money Back Guarantee Start Date
The date the tracking number shows the modem delivery to your address.
Guarantee Period
Guarantee Period
A 14-day period after modem delivery.
Nomad Internet Modem
Nomad Internet Modem
The modem for Nomad Internet service.
Tracking Number
Tracking Number
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Delivery Date
Delivery Date
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Study Notes
Modem Money-Back Guarantee
- Guarantee begins on the delivery date of the modem, as shown on the tracking number.
- 14-day period begins after modem delivery.
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