When Does My 14-Day Money Back Guarantee Begin?
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Questions and Answers

When does the 14-Day Money Back Guarantee officially start?

  • When the customer activates the modem.
  • On the date of purchase of the modem.
  • The date the tracking number shows delivery. (correct)
  • The date the carrier estimates delivery.

    • What is necessary to determine the start date of the Money Back Guarantee?

  • The delivery date shown by the tracking number. (correct)
  • The activation confirmation.
  • The return tracking details.
  • The order number associated with the purchase.

    • What happens if the modem is not delivered within the expected time frame?

  • The guarantee period is still initiated based on the tracking number. (correct)
  • The Money Back Guarantee period extends indefinitely.
  • The guarantee becomes void until the modem is delivered.
  • The customer will need to wait for a refund request period.

    • Which statement accurately represents the conditions regarding the Money Back Guarantee?

    <p>It starts on the delivery date as reported by the tracking number.</p> Signup and view all the answers

    What is the maximum duration one can take advantage of the Money Back Guarantee after receiving the modem?

    <p>14 days.</p> Signup and view all the answers

    Study Notes

    Modem Money-Back Guarantee

    • Guarantee begins on the delivery date of the modem, as shown on the tracking number.
    • 14-day period begins after modem delivery.

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